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    Services - Hennes Services

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    4 years ago

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    8 years ago

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    9 years ago

    The most rude service person I have ever spoken to. I have never had a service company act so paranoid or unprofessional!

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    9 years ago

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    Ask the Community - Hennes Services

    Done Right Air

    Done Right Air

    (1 review)

    We called for a 2nd opinion on our air conditioner. We had our A/C replaced/rebuilt and had…read morenumerous issues with our previous hvac person. Just to find out we were being scammed so we called done right and he came out same day to the house and actually ran a ton of tests and he took the time to figure out the issues. We highly recommend done right. We are so thankful for the honesty and hard work to help us same day fix our A/C. Thank you so much!

    From the owner: Done Right Air stands out from other HVAC companies with their commitment to providing quality…read moreservice and expertise. Their skilled professionals are dedicated to improving the comfort and energy efficiency of homes and businesses while ensuring healthy indoor air quality. Customers can trust that Done Right Air will provide reliable installation, maintenance, and repair services for their HVAC systems. The company offers a wide range of services, from simple heating and cooling units to more complex systems that include ventilation, air filtration, and humidity control. This means that customers can rely on Done Right Air to handle any HVAC needs they may have. Additionally, Done Right Air offers competitive pricing and excellent customer service, making them a top choice for those looking for a dependable and affordable HVAC company. The team at Done Right Air understands the importance of customer satisfaction and goes above and beyond to ensure that each customer is satisfied with the services provided. Overall, Done Right Air offers a combination of expertise, quality service, competitive pricing, and exceptional customer service that sets them apart from other HVAC companies. For those looking for a reliable and trustworthy company to handle their HVAC needs, Done Right Air is an excellent choice.

    Huffman Heating and Air

    Huffman Heating and Air

    (7 reviews)

    East Town

    Ordered a 2-stage Goodman furnace with ductwork (moving the unit more central to better distribute…read morethe load to rooms) and later decided to add on a humidifier on the supply side. Prices are generally lower than the competition overall, no issues there. Briar (the one that does the quote) was polite. No problem there. But the installation had issues. First, they promised "Next Day Install" - but when the tech showed up he said they were out of stock of the unit. Which means another day's delay. It's one day, I wasn't sweating it, but they shouldn't advertise something they can't deliver. Tech does a walk through and says, quote, "yep, pretty straightforward, should be easy." Well, it wasn't. Should have been, but wasn't. It took the installer basically two full days to complete the work and by the near end, he was clearly rushing and frustrated over points he was getting stuck at. I offered to help with the ducting (he basically cut it to the wrong size. Not sure how that happened and why he didn't just cut a larger piece because he had tons of spare material, but I digress), and he said, quote, "you can't help me with this." (it's just pulling back the existing trunk a bit so he could fit his piece in. It's on hangars and he only needed a half an inch. This was his ego getting in the way, so he made himself struggle for 30 minutes rather than accept help from the homeowner.) PVC not properly glued ( and as a result the combustion pipe was loose and rotating outside), ductwork not installed straight, loose wiring hanging, A/C not reconnected, bare basic done on the humidifier water line, sloppy sealant, gaps not taped over, unclean runs, etc. By the end of day 1 I had basic furnace use, but he hadn't done any of the duct work. Day 1 was just the basic furnace itself. Day 2 he didn't install new hangers until I called him out, and the section he aded is not straight. They neglected to tell the electrician about the outlet/switch box on the side (if you're going to install a new furnace, that's kind of a given that you need to leave things the way they were). I paid the guy out of pocket because it wasn't fair to him, but basically Huffman dropped the ball on him. I was on the verge of giving them the water heater business but it took Briar too long to reply with the quote so I gave it to the plumber that installed the copper lines. That plumber is who identified the PVC issue, and even fixed it for free since they were working near it anyway. They also redid his water line connection from a needle valve punctured into the existing hot line, hanging under the joists (has not been code compliant for years) to a proper quarter turn shutoff valve from a new pipe branch that rises above the joist line. The plumber had to do a new gas line for his work just like Huffman had to do a new line for theirs, and the plumber's work is much cleaner than Huffman's installer. Huffman's line is not in any way attached to joists or walls or anything, just suspended midair, while the plumber made sure to do J-hooks and properly secure the gas line; then add a second shutoff valve upstream. When I reported the install issues with Briar he never replied, but the installer came back out and at least corrected the A/C not being plugged in. But neither could tell me about the permit or inspection - which implies they didn't request either. A huge problem if they didn't. Bottom line: if you just want the cheapest price, Huffman is absolutely it. And Goodman is a good brand. It's a quiet unit, it's a powerful unit that completely resolved my issues with inconsistent upstairs performance vs. downstairs, with a significantly quieter blower for the return vents. I have nothing but good things to say about the unit so far. However...if you're one of those homeowners that want quality, or you care about the visual of the install, or code compliance, or efficiency/speed, or accuracy of cuts...look elsewhere.

    I needed to have a completely new central air unit installed. There were vehicle complications,…read morehowever, they were still determined to get it handled. They checked on the unit two weeks after the install. Their quote was cheaper than others I called. I'd like to personally thank Briar and Alex for all their help and patience.

    Gross Heating & Air Conditioning - Technician working on our boiler. Excellent experience.

    Gross Heating & Air Conditioning

    (19 reviews)

    It's mid-December and the temperature is dropping to zero tonight, so of course our radiant heat…read moreboiler pump started making a horrible noise. I called Gross Heating on Monday to have someone come out asap. I was told Wednesday morning was the soonest they could make it. I was reluctant to call another company because in the past I had a bad experience with another. The last time Gross came out, they did a great job, so I called them back and said okay to Wednesday. They said they could actually send someone out Tuesday, late in the afternoon. The technician came out and apologized, saying this job may take more time than we have today and run into a lot of overtime. So, a new appointment was set up with another tech for Wednesday morning. In a way I'm glad this happened because the new tech was excellent in every way. He had the part I needed on his truck and had everything completed at noon. While he was there, our daughter called saying you won't believe this, but my boiler stopped working and I have no heat. Gross had anticipated the tech would be at my house the entire day. I asked if we could go over to her house to take a look at her boiler. Gross said okay, so off we went. She needed a new pump motor, which luckily he also had on his truck. In conclusion, both of our heating systems were fixed in the same day and at what I feel was a reasonable price. I trust Gross Heating and wouldn't use anyone else.

    Once again, Gross Heating to the rescue! While they didn't remove the squirrel from my furnace,…read morethey dealt promptly with the aftermath. The owner, Randy responded to my emergency call where we determined I didn't need an immediate service call. The next morning Mike , the technician, repaired the damage and even tried to determine the squirrels entrance point. Competent, professional and polite- like all Gross employees- Mike determined it had to be the chimney. I don't know why anyone would call any other company! Thank you Randy and Mike. BTW, the squirrel lived!!

    Hennes Services - hvac - Updated May 2026

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