On July 30, 2024 a technician came to my house to provide an estimate on a pluming job. I…read moreinformed him I had other estimates but would wait for Heiden plumbing's before making my decision. He stated I would have it via email in a few days. I called the office on August 5th looking for it, the office personal reply was " we will reach out to him and have it completed and sent within 48 hours". On Aug 9th I called the technical directly. Both times we confirmed my email address. NO estimate ever arrived! If you are not interested in the work just be honest and say so. Would not recommend based on the lack of follow through with a simple estimate.

We had a totally backed up, plugged sewer line. 2 other plumbing services could not get through the…read moreplug to see where the problem was. It was filled with water. Heiden was able to get it flowing in order to see the cause. The pipe from the basement to the connection in the street needed replacement. They were able to use an underground process that did not disturb any of the landscaping and fixed the problem. They were both efficient and kind. They cleaned up everything. Not inexpensive, but MMSD has a program for pipe issues that does assist with the cost but you do have to use approved contractors. Heiden happens to be one of those contractors. After using them, I know why they are approved. They helped us in an emergency situation and I would highly recommend them.

AWESOME customer service!! Andy & helper had a great sense of humor & did a fantastic job.read more

Big shout out to Andy and Shane! They were prompt, experienced, extremely kind and very helpful. We…read moreasked for a new toilet (because we thought we needed one) but they fixed the one we currently had! White Stone Church thanks you!!!

Been using McCoy's plumbing service for 33 years. When I call a plumber I usually need them that…read moreday and Dave, the owner, has always made sure that he or someone who works for him comes within hours. Always good service in a timely fashion. P.S. They installed gas piping for my stove 32 years ago and never had a leak or problem.

Unprofessional, unreliable and had to hire a different plumber to not only fix this company's work,…read morebut to also finish the job correctly. I hired McCoy Plumbing for a high-end basement remodel. They did a decent job on all the rough plumbing - moving water heater, moving gas lines, putting in the piping for my bar sink, bathroom sink and shower. Then came time to finish the job and install my fixtures. I came home from work excited to finally see my completely finished basement, only to find that instead of the high-end fixtures there were some cheap, apartment-grade faucets installed, and no shower whatsoever. Turns out that the owner never even ordered the fixtures and just tried to install some cheap crap without even saying anything about it. He then got very upset when we demanded that he order and install the correct fixtures. This was supposed to delay the finishing of our basement by 4-6 weeks, however as that time drew nearer he became very unresponsive. There was a complete gap in communication for over a month beyond that 4-6 weeks with some ignored messages in between. In the end I ordered the parts myself and in doing so found out that he had installed the incorrect valves in my walls - which at this point had already been closed up. I ended up having to hire a new plumber to open up my walls, install the correct valves, and properly finish the job. I would not recommend this guy to anyone. I can't believe that he purposely installed the incorrect valves in my wall without telling me, installed cheap faucets without informing me and then had the audacity to get angry with me when confronted about it. Just an awful experience all around. Delayed my finished basement by over 3 months.

We are in the process of remodeling two bathrooms. Gavin and Avery came out to install the…read moretoilets. Great individuals! Smiles on their faces, great personal skills, and excellent workmanship. I'm super excited that Avery is coming back to hook-up all of the sinks. If you're looking for a plumber and want to get great service for what you pay, then I highly recommend calling this company for your plumbing needs. I would be remiss if I didn't mention Mary who answers the phones among other daily tasks. Great communication! Kerry

The plumber (Jesse) diagnosed the problem (intermittent low water pressure) and fixed it within 3…read morehours the same day (ancient water softening unit), replacing our old water softening unit. Fast diagnosis and fast repair, for a fair price. You can't beat that !!

Dillon was amazing! He came and fixed our leaks in record time, he made it look easy (though we had…read morealready tried ourselves 2x)- I guess that's why you call the pros. I've used Dickenschrauf for HVAC and plumbing now and both experiences have been stellar!

Had them redo a p-trap only. The intent was to have them add a drain pan, re-pipe to drain plus…read moresome HVAC work. Not sure what their setup is. The person they sent was nice and helpful but stated that he wasn't the HVAC guy; that's a different guy. Don't have any idea why they didn't send the HVAC guy since it was clearly requested that HVAC work was needed. He couldn't actually address the main need on the water heater (which is fine...it wasn't them that installed it), so I had him skip the drain pan and just do the p-trap which went fine. I emailed back out to get the HVAC guy - no response. So they ghosted. Because of (A) not sending the right people upfront and (B) not responding after the fact, there's no way I can justify more than three stars.

First time using Pro Serve. I needed to have my home's water supply switched from well to city…read more They were able to come out right away to assess the project, and the estimate followed shortly after. Unfortunately, the area experienced heavy rainstorms, which put our project on hold while they handled more urgent work. Once that backlog cleared, they were able to get back to me and complete the job. Super helpful people, both in the office and on-site. I would definitely recommend them to others.

They charged me more than my divorce attorney did. Shameful pricing. Don't hire these guys. I feel…read morerobbed.

This was the third time we've used Wilde and once again we couldn't be happier. Our hot electric…read morewater heater had begun to fail at our lake cottage. I called Mike and explained the issue. He said he suspected one of the heating elements has failed. Because of schedule issues told him it would be difficult to meet him at the property. He told me not to worry about it and he would take care of it. Mike came out a day or two later first to diagnose the problem. As he suspected, the elements needed to be replaced. By the end of the day the elements were replaced. He contacted me to let me know the status and left the bill on the table. I thought that was it, I was wrong. Early the next morning Mike text me that because no one was at the house he was stopping by to check and make sure everything was operating properly. Now that's taking the extra step. Thank you Mike. Tom

Our water heater started leaking on July 4th. I asked for estimate, and Mike called me first thing…read moreon Tuesday morning and was able to come out the next day. He replaced the water heater quickly and was cheaper than other estimates we were given.

Kyle is responsive, thorough, and will always be the hardest worker in the room. What I thought…read morewas going to be a quick and simple job (small commercial job) ended up much more complicated and Kyle stuck through it to help me open my business as soon as possible in the middle of the pandemic. Fair on pricing and communicates well. He'll ensure your needs are met, your plumbing is up to code, and take care of the details so that you can focus on your primary job.

I needed help with a hot tub and called rocky point plumbing. Instead of just trying to schedule a…read moreservice appointment they took the time on the phone and via a few text messages to walk me through some simple troubleshooting that ultimately fixed my issue. Most places would have tried to find a way to bill me for service for something so simple to fix. Rocky point was incredibly helpful and I would recommend them to anyone!