Very dissatisfied. I had called them out last year to diagnose my AC unit. They replaced the wire harness on my unit after some mice chewed through it. When the unit didn't turn on, they gave me a diagnosis within 30 minutes that the compressor was bad and tried selling me a completely new AC unit.
Skeptical and since it was towards the end of the season I put it off until this year. I called another company out recently for a second opinion and they discovered the problem within 20 minutes. They were able to repair the unit for a few hundred bucks, and saved me from the 3 thousand dollar unit Landolt tried selling me.
I figure one of two things occurred here.... Either they tried selling me a new unit because they wanted to make money off of me, or their technicians were not experienced or educated enough to diagnose the problem. Either way I wanted to see if I could help somebody else out with this review.
I typically don't write reviews, but maybe I will going forward. Please be wary of this company and if the diagnosis is a new AC unit, if nothing else get a second opinion. Paying for another trip charge and diagnostic fee may very well be worth it! Who know you may end up saving yourself a few thousand dollars, like I did... read more