Shrabya is the most compassionate and knowledgeable NP…read more I couldn't recommend her more and I always request her. She makes me feel safe and cared for and has helped me overcome some of my nutritional deficiencies since I've been coming to see her. She has incredible bedside manner and you can tell she cares greatly about her clients and is truly invested in their well-being & passionate about her craft. She is the only nurse I see here and this is the only place I want to get my IVs and other treatments as well. Come see her ... I promise you will not be disappointed!!

I had a very concerning experience with this spa. Based on the medical opinion of three other…read morephysicians, I was provided medical treatment that was unnecessary, and I experienced serious side effects afterward. When I reached out for help and tried to explain what was happening, the spa refused to provide any meaningful assistance. What made the situation worse was the way I was treated when I called. The receptionist was dismissive, refused to listen or understand the seriousness of my concerns, and ultimately hung up on me. And stated that the advice of my General Doctors is just his basic opinion. For a business providing medical or wellness-related treatments, that kind of response is unacceptable.I would not recommend this spa to anyone seeking responsible care, proper follow up, or basic professionalism when something goes wrong.

Such great med spa that focuses on Laser hair removal! Tonya was informative and gave me great…read moreinsight on my future aesthetic updates. Highly recommended!

I saw multiple reviews saying that this place cancels last minute claiming their nurse had an…read moreemergency. I thought I would give him a try and still booked it. Guess what? Less than 24 hours before the appointment they canceled on me with the exact same exact excuse. Really uncool that they charge you 50% if you cancel in less than 48 hours, but then they can cancel with you less than 24 hours with no compensation to make up for it. Wasting peoples time. I wonder if the owners are aware that they are doing this, losing them a lot of money. Get more nurses

Zara was amazing!!! My Botox treatment was painless and she made me feel as ease. Everyone in the…read moreoffice is very welcoming and professional.

I originally came here for Vbeam because it's surprisingly hard to find in Los Angeles. I'm so glad…read moreI found this place! Ornella has the patience of a saint. she answered my million questions without ever making me feel rushed. Everyone here is incredibly kind, knowledgeable, and honest. They take the time to explain everything before your treatment and give you detailed post-procedure instructions, so you always know exactly what to expect. I never felt like I was just another appointment. The office is beautiful, the prices are fair, and the entire experience has been fantastic. If you're looking for a med spa in West Hollywood that genuinely cares about its patients and makes you feel comfortable from start to finish, I highly recommend them!

I honestly can't say enough good things about Sarah. She's not just a receptionist, she genuinely…read morecares. She helped me find the best deals and made sure I was getting the right treatments for me. She even followed up to make sure everything was perfect!!! I missed one of their LaserAway events because I was sick, and when I came back a month later, she had kept a special gift for me with everything inside. That really touched me. She didn't have to do that, but she did Her kindness, thoughtfulness, and care truly stand out. She's such a beautiful human being, and I'm so grateful for her!!!

Yelp's "Not good" is putting it way too mildly. There is a constant shuffle of employees who are…read morenot very well trained coming through the doors. So when I have wanted to book with a good nurse again, I have often been told the nurse is no longer with their office. The revolving door of managers, nurses, and receptionists do not help their poor management of client records. I participated in a few of their in-store seasonal promos and the front desk staff here verbally confirmed that they had added to my account with 2 complimentary facials for my participation, and that I would be good to use them at any time as per their overall highly-visible and marketed "no expiration" company policy. The staff never gave me any receipt nor written terms, nor did I know to ask since I greenly assumed they would be trustworthy and would have no reason to lie or shortchange me. Which then led LaserAway to deny me the facials rather than take accountability for their poor management and lack of training of staff who apparently were supposed to have responded differently by providing a receipt to me. When I tried to clear up the matter with the West Hollywood office where the staff I had fulfilled the promo deal with were based, none of the (all-new) staff were knowledgeable or helpful to figure out what their predecessors had supposedly done for my account. This experience has only shown me that their promos or offers are not legitamitely worth participating in since it is near impossible to redeem and they cannot be accountable to their word.

Ive had a great experience at Dr laser The staff is…read moreincredibly friendly and welcoming, making each visit comfortable and enjoyable. Daisy receptionist is always a delight . I've undergone PRP for hair restoration, laser hair removal, and tattoo removal, all of which take time to see full result, but so far, everything has been going really well. The team is professional and knowledgeable, and I appreciate their guidance throughout the process. Looking forward to continuing my treatments!

Horrible experience and place, if you are going for tattoo removal STOP there are so many other…read moreplaces in LA where you will see real results. The lasers they have at this clinic are outdated and ineffective, the staff does not know what they are doing, and depending on who you talk to you will get a different answer. Save your money, go somewhere else, this place pretends to be a cheaper option but it's just a trap. You'll inevitably be left with a tattoo that's not progressing and a front desk person urging you to buy another package. Don't go here.

Fast, efficient and great customer service! Been getting laser done for years here. Always great!read more

Wonderful place! Super nice staff, doctor was so sweet!!…read moreGreat prices! Will absolutely be back

I had the most amazing time here, Giau and Nico were amazing. Definitely coming back ASAP.read more

The worst of the worst. Beverly Hills is the same LaserAway office that sold me years ago on tons…read moreof "no expiration" packages to beat inflation etc., then later criticized me for not using my packages more timely and tried to rip me off, claiming I had nothing left in my account, and on top of that disrespectfully wasting my time by not providing me advance notice that my appointment had been canceled by them--- just a couple hours prior to the time of my appointment when I had already left for the day and was on my way; ironic, since they require 24 hrs advance notice from a client to cancel an appointment without penalty. I then sat around in the waiting room while Giau said she would look into it, only to then be told after waiting another half-hour that I wouldn't be able to be seen or have my issue looked into. Rather than take responsibility for their disorganization and unknowledeable personnel, they just point the finger from one employee to the next and send the client on a wild goose chase with no end. The manager TK claimed he would help me with my account and had scheduled me for that appointment, but later was evasive and refused to help get to the bottom of their errors, saying I would get a call back later in the day, but never calling back, then saying Giau was working on my case and would contact me that afternoon (that never happened). I was told other times by staff that Giau would call me right back the same day or the next day, only to find out later that she was on vacation for the whole week; how is it that their staff does not know when each other is on leave!? Turns out after much back and forth that they had to admit to having erroneously closed my account and had proof in their system the entire time that I had multiple services remaining, but instead of owning up to the gross error, tried to put the blame on me for not having finished the package sooner despite their "no expiration" policy. Seems the policy is just a false promise and ruse to get one to buy more, for since then I have read similar reports from other clients of their accounts being closed and being denied prepaid services because of errors committed by LaserAway.

Great service it's fabric Would rec To anyone who is local…read morethe area East and professional

I absolutely love this place! Everything is very clean, and the staff is always so friendly,…read morewelcoming, and kind. I've been coming here for over 6 months for my treatments, and I've had such a great experience every time. Right now, I'm doing my laser treatments with Aileen, and she is amazing! She's so kind and professional, and I'm really loving my results so far. I highly recommend this place to anyone looking for laser treatments. The prices are also super affordable, which is a huge plus! Definitely a 5-star experience!