This was officially my 3rd shop that I came to in hopes of looking for a dress. From the moment I…read morewalked in, I was greeted and checked in by Suzanne who ended up being my stylist for the appointment. She was so thorough with explaining their store and how they approach the process. We started with me selecting a couple gowns and then based off of feedback, she would pull some she recommended. The entire time Suzanne was patient, helpful and kind. Also, enthusiastic! You can tell she loves helping out brides in finding their dream dress. What I really appreciated is that during the changing of each dress, she would ask me questions that really made me think and compare each dress I've tried on. It helped me look deeper into what I wanted on my wedding day. I tried on a dress that I fell in LOVE with. I had another appointment after, so I couldn't commit right away. I went to another store and after that appointment..I was still stuck on the dress from Bliss Bridal. I call Bliss Bridal asking if I could come back because I wanted to officially say yes to the dress and they squeezed me in! I was so grateful as I live in San Francisco and it cut us a trip. If any of you get Suzanne for your appointment, you are in for a great experience! Suzanne and team, thank you for helping me find my dress! And at a good price no less. I can't wait to wear it on my wedding day

What an absolutely amazing appointment. I cannot recommend Bliss Bridal & Black Tie enough. I came…read morehere after having a really discouraging experience at Wine Country Bridal, which left me feeling unheard and nervous to try again. When I arrived at Bliss Bridal & Black Tie, I shared that experience, and Suzanne immediately helped me come in with a clean head. She was incredibly kind, patient, and intentional, and truly listened to exactly what I liked and didn't like. From the start, she made the entire process feel calm, supportive, and exciting. Not only did I have an amazing time, but so did my entire entourage. Everyone felt welcomed, included, and genuinely cared for, which made the experience even more special. Suzanne also shared that many brides have had similar experiences at WCB, which helped me feel understood and reassured that I was in the right place. Because of her, I found my dream dress after trying on only four gowns. The entire appointment was exactly how dress shopping should feel. If you're reading reviews trying to decide where to go, just go here. Bliss Bridal & Black Tie is everything a bride deserves, and Suzanne is truly incredible. Thank you Suzanne ! You made this an amazing day!

This is my go-to shop in the Bay when I need a quick rental for a suit for an event or just need a…read morenice dress shirt to wear when I go out on the town. The service is always friendly and her prices are typically always fair. Thanks for always taking good care of me.

I'm tall and not skinny. Walked into Lan's basically saying "help me". She was able to get me a…read morenice tuxedo for a wedding and found the right shirt / jacket / pants for the occasion. I needed a small adjustment on the right cuff she did it. I had some crude measurements but she knew what would fit because she is just that good. Suit was a big hit, and I looked it up and this would have cost me $400 to rent at men's warehouse, I rented for the weekend from. Lam for $199. Overall very happy, will come back!

They did my alterations request on extremely short notice and made sure it was done well with time…read moreto spare. Thank you!!

6 years later and still a 5 year review. In 6 years time, I've been back a few times from proms,…read morequince's and baptisms. Each time super helpful and accommodating. I had my sister come down over an hour away to get her grandson his baptismal needs. Great selection and so nostalgic to see all the things we had has little girls.

Galina did an amazing job altering my dress for a very affordable price. She changed my straps,…read moreopened up the back of my dress and made it fit like a glove. She really helped make my wedding day special. Only advice to customers is to make sure you book her well in advance of your event as she gets very busy. Other than that, her work is AMAZING.

I don't understand how she's received any stars less than 5…read more My friend recommended her to me after her experience. Her prices are competitive, she's very thorough, she's always answered all the questions I had. She doesn't try to sell you or push you on anything. Which I highly appreciate. Galinda is an absolute sweetheart and really cares about the work she's doing. Definitely reach out if you want quality work for great prices!

I've been coming here since I was in high school. I get a lot of dresses made in Ghana and they're…read morealways able to alter it to perfection!

Amazing customer service. They got my dress in just 3 days. And alternations were done within a…read moreweek it was great.

The woman who helped us was very knowledgeable about all the dresses and made helpful suggestions…read more We ended up going back the next day and buying a dress that she said would be coming in my daughter's size. She loved it.

Went to buy my daughter a jr prom dress. This place is great not only customer service but they…read morekeep track what high school bought what dress so it eliminates the problem of multi dress during prom. Definitely going back for her senior prom dress.

Jenny & Gloria are the dynamic duo that run this shop…read more I spent 3 days shopping stores from Roseville, Folsom, Arden and Sacramento with my daughter for Junior Prom at the last minute (4 weeks before prom) This is one of the last stores we visited and we were pleasantly surprised at the variety of dresses and the amazing customer service. Jenny is the daughter of Gloria and she was running the store with a new born and mom away on vacation. They did not miss a beat. Jenny helped while in store with choosing a dress and asking about style preferences to pull dresses to try on, she made the entire process and my daughter comfortable. The even fitted the dress with alterations, which was a relief not having to take the dress elsewhere. Additional fees do apply. Gloria messaged me the next day about the dress we ordered while still away and made sure all loose ends were tied up. The dress was comparable to all other shops and reasonably priced. We will be heading in for her Senior Ball dress as well. My daughter was so impressed she referred 4 other friends to get their dresses there.

Amazing service!!! Cheaper then i expected and beautiful dresses!! I love the options and colors!!!…read more1000000/10 would recommend!!!!

Great experience at Elegance Factory! A small local shop filled with many affordable options…read more Several things to note: The store is tiny, and can get crowded on the weekends especially during peak wedding / prom season. No appointments required, and they will do their best to accommodate all walk-ins, but usually better to visit on a weekday when they're less swamped. 5-star service when you're the only one there. Very responsive via text. In-store purchases are exchange only, and if you don't like an item, they will do their absolute best to help you find something that you'll love. No in-shop tailoring (so no measurements), but they'll refer you to one local service. They have a really good eye for what your appropriate size is. I ordered a tux, and it was ready in a few days. I ended up swinging by a month after the tux was ready, only to find out it had been accidentally sold to someone else or was lost. I don't blame them, it's a small business with very limited space, and I was at fault for waiting a month. They immediately reordered the tux again and it came in less than a week. It's worth just shooting them a quick text or call to confirm your orders are ready before going in.

Amon is awesome. We've been exploring budget-friendly suit options for our wedding. I had a really…read moregood feeling about Elegance Factory after our first probing visit. After visiting a couple other places, we decided to use him. The fitting experience is solid. We received the first suit today and it's perfect. All we have to do is hem the pants. Amon is really helpful and accommodating. Renting is really affordable and it's a brand new unused suit. If you decide to keep the suit, the additional cost is unexpectedly reasonable.