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    Helen’s Bakery Shop

    4.0 (32 reviews)

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    Phil C.

    It's a cute place with a throwback atmosphere but I'm not sure if I'd go out-of-my-way for this one. I was on my way to western parts of the state and decided to stop by here to try their almond ring. While the dough itself was fine, there wasn't really much personality to the ring. I didn't find much cinnamon, cardamon, or any other spices, along with much almond flavor. Even though this ring was a couple dollars less, I think I'll stick to Crown Bakery's ring. Service was thorough and the bakery was clean, however.

    Matt S.

    Friendly staff and great bagels and breakfast sandwiches! Pretty much cash only as they charge a fee for using a card for under $20

    Egg and cheese on a bulkie, perfectly cooked, side of home fries leave some to be desired
    Sara K.

    Solid egg and cheese on a roll ($3.50) prepared by the two HSers on duty. Well done tho! Home fries were a bit meh, but not really complaining for $1.50. We also shared a donut appetizer, just a chocolate glaze. Should have gotten a Boston cream since the regular are a little on the dry side, but I think that's just the type of donut. Certain breads are $0.75 on sundays

    a close up of a pastry
    Robert C.

    Great hours Great deals Great fresh products! Breakfast sandwich and coffee for a few bucks can't beat that! Fresh bread all hours of the day! And the sweets are tastes too!

    Wow. Delicious. It's a sell out item.

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    10 years ago

    They make the best whipped cream frosting. I always get cakes for birthdays here. Always amazing

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    Pros: Cozy, British pub style atmosphere; interesting small plates, not too expensive…read more Cons: gets extremely crowded in the evenings; very loud when crowded; staff is snobbish I've been here a few times, and my most enjoyable experiences were during lunch. If you can sit at the bar or in one of the 2 tables by the window, you'll get excellent service. The charcuterie board is great, and the drink selection is also pretty good. However, the last time we came here, it was the middle of the afternoon on Valentine's day. I'm from Boston and Cape Cod and my partner is European; we look like it and we act like it. Upon a brief interaction with the hostess, we both felt spoken down to: "YOU'RE trying to come in on Valentine's day? Without a reservation?" This, coming from someone with a Worcester accent who was dressed like a boy going to church choir. We were shooed away into the dining area: "I guess you could stand over there and look at the menu". It's about 330 in the afternoon- most tables are completely empty. Then a different staff member, also with a working class accent, says "I need you to clear out of this walkway because this is for staff only", despite the fact that no staff were walking there and we had been standing there about 20-30 seconds. We left without saying anything as the hostess tried to say something to us. If you want to feel spoken down to, in the working class city of Worcester no less, come here. Alternately, if you're feeling aggressive and want to squeeze your way in to sit touching shoulder to shoulder, come here. The time before this, the hostess was a soft-spoken woman who mumbled a lot; we had to elbow people out of the way at the middle bar section, which is where she directed us. Maybe in another year I'll want to come back for lunch only. Honestly, I'd rather drive back to Boston if I'm going to be treated snobbishly.

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