I took a friend from out of town here. Very cute, I got a great Cortado. The atmosphere is slightly sterile? but I know that's a style and an obvious positive in the age of corona. I imagine it's great for doing work. read more

This place brought Joy to my day and my overall stay in Raleigh. I posted up for a few hours to get work done. The place is beautiful. Has delicious, unique treats (lychee lemon cake, matcha cookie and five spice chocolate cookie) and good lunch food and the staff was incredibly nice and helpful. I think it's one of the best coffee / tea shops I've ever been to! read more

Not only great coffee but an unusual variety of tasty teas in a cool space. Don't leave without trying a coconut macaroon!!

Love this little spot downtown! Great coffee and tea selection and want to try their food next time I go. They have a bunch of gifts for purchase as well if you're still looking to pick up some last minute gifts. read more

I wish I could offer an suggestion for an improvement, but this place is perfect. From the thoughtful decor to perfectly crafted food, a sake list to die for and perfected matched music, all in a peaceful environment where you can hear your companions speak. I love every little thing here. read more

Stopped here on my way to Fort Lauderdale Via Amtrak... very nice ambience and very friendly service.... highly recommended, try the Cortado! read more

What can I say, I have a coffee problem, I drink massive amounts of it. As such, I'm typically skeptical of coffee shops that want to win you over with lots of style and atmosphere. Heirloom has lots of it, it's not uncommon to see several groups of people during the day taking pictures for their instagram feeds. I usually tend to steer away from this type of environment because let's be real, I'm not sure I fully fit in, however, the drip coffee here is AMAZING. I'd say they have the BEST drip coffee in Raleigh, by far. The staff is super friendly, and (who I suspect might be the owner of the place) couldn't be a nicer person. Those facts alone changed my perspective of the place, their style is fully earned as you can tell that their priorities are in the drinks first and then they made the effort to match the aesthetics of the location to the quality of the coffee. I can definitely appreciate that. At this point I think I can put it among my favorite coffee shops in the area. read more

This place was recommended for its tea and it did not disappoint. First, let me say that the area was bright and clean, and the staff very helpful and friendly. I ordered the orchid oolong which was light and delicious, and decided to try the Taiwanese fried chicken, which was quite good. The only downside was that there were menu items on their website that were not actually available in store; we were advised that their site was not updated. Definitely worth a return trip. read more

We went out of our way to visit this place because they supposedly had a big gluten free menu, and we were looking forward to a good lunch. Not that case. The two girls behind the counter were less than enthusiastic at being there, one was only interested in flirting with a customer sitting at the counter, not with doing her job. We settled on a gluten free donut and a latte each. Coffee was passable, donut was like eating a hockey puck with sugar. The customers were mostly people who had settled in to work on the free WiFi and the place was fairly empty, no ambiance. Will not be back. read more

Great little shop. Knowledgeable and friendly staff. It is difficult to find if you rely on signage as they don't have a sign at the sidewalk. Please continue walking down south west and you will see it in the 219 S West brick building. read more

Came here to grab a coffee for the first time. I didnt expect them to carry Beer Lao. As a Laos person I couldnt be anymore happy to find a place that sold this. Thank you guys. read more

Love this place! Convenient street parking nearby and also literally right next to a garage if you're uncomfortable with street parking. Lots of natural light, great spaces for working, chatting with a friend or grabbing a quick bite to eat. Plenty of outlets near the windows and fellow patrons are very polite and courteous (from what I've seen), so it's typically pretty easy to find a spot to sit. read more

fun place to go if you love coffee. i love how they have food and glass cups. some coffee shops got to step it up warning: if you go during the day, it's really bright and hot. read more

Such an amazing place to visit, love the concept. Drink was so good. A must see when you are in the area.

One of the best places to grab an amazing cup of coffee!!! Being that it is located downtown Raleigh it is a slight pain finding parking if you don't want to pay but this place is so great I don't care about the parking struggle. It is also a great place to study but it can get loud in there since people do go there to socialize and catch up. Everything I ordered was magical and nothing has disappointed me!!!The bathrooms were soo clean and that's always a major plus in my book. read more

Heirloom - Rose water latte - Coffee & Tea Near Me - Raleigh, North Carolina

Sake, tea and coffee! Need I say more?! Ok, I will... pastries, curry dip, spiced chips, taiwanese chicken bites and more. The atmosphere is bright, light, calming while being fresh and inspiring. The sun pouring in the windows made me think it would be hot sitting next to the window but it was cool and comfortable. Most everything is while, clean and simple with a splash of green from large real plants. The ceiling (yes, I'm talking about a coffee shop's ceiling) is light colored wood panels in a wave pattern. It's beautiful, unique and calming. Now I promise I'll talk about teas, coffee and sake. Great selection of all three. Different price points and an array of choices. You could easily go back a few dozen times and not have the same thing twice. Great stop in the morning for coffee or tea and a great happy hour stop of sake in the evening. Try it. I bet you'll like it. read more

Food was subpar at best. They gave us tofu instead of braised pork belly, the rice was mushy, with no texture, and VERY small portions of protein. Way over priced and extremely underwhelming. Chicken was decent, but only got 4 pieces. 2 tablespoons of tofu. The Mochi donuts were ok... fresh and warm, but very doughy and dense. Wish they were lighter with more mochi-like chew. Though, we've never had mochi donuts, so I'm not sure what the standard is. Not sure why the reviews are so high. We did not have the same experience. Would not go again. read more

My wife and I stumbled upon this gem while walking around downtown. Located just across from the new train station, it's located in The Dillon Building. I really enjoyed the aesthetic of the space. The large windows and open space made the whole experience even better. I got the Sparkling Mint Cold Brew which I really enjoyed. I have had sparkling cold brews before and I didn't enjoy them due to them being over carbonated. This had the right mix of carbonation to my liking. Those expecting this to be similar to a Nitro based cold brew may be surprised that it drinks more like a soda. Matcha flat was also very delicious. They have a good selection of teas and my wife got the roasted green tea. It's nice to have a place like this in Raleigh. For those that like to study in places like this, there appeared to be numerous outlets. Also the music choices playing were perfect. Kudos to the creator of that playlist. Will be coming here again! read more

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The service was outstanding as the young lady was able to help answer all my questions and provide great service. This is a great spot to go to hang out and socialize with with a few friends while sipping tea or even a place to go to when u want to study. The reason I gave this place 3 stars was because the tea had absolutely no taste. It literally tasted like warm water. The fact that it was slightly on the higher end of warm water didn't help much. That being said I had only tried 3 of their teas so I may be wrong about some of the others they have to offer. read more

Great location! Great atmosphere! Great people, and great tea!! Can't wait to try the coffee and saké :)

So, to preface this, I came here a couple months prior for coffee and absolutely loved it and looked forward to exploring more of the menu. My most recent visit made it unlikely I'll be back for more than coffee in the future. The good: Lovely space, and the staff is so friendly and accommodating The less than good: After coming here before alone, I decided to bring my mom when she came into town. We were both very interested in the sake cocktails (which they change seasonally). They were all $13 with maybe one that was $10. We ordered, which was a little bit awkward because the barista wasn't sure which cocktails we were ordering when we referenced the number, and we had to show him the menu. He told me while he was ringing me up that they were out of sake for some of the cocktails, and so I ordered another that they said they had the supplies for. We paid and got a table. After about 5-8min, he approached us and informed me that they were out of some ingredients needed for the cocktail I ordered, and that I could order another of the same price. I went back and ordered another thing on the menu. We had to wait about 20min after this to receive the cocktails (we were the only people that had ordered since we came in) so they gave us a brownie for our wait. The cocktails, when they came out, were just OK. I wish I had the menu, but the cocktail I finally ended up getting was made with Sarsparilla (I had understood the one I ordered to be made with ginger beer). Both were very sweet (disappointing to my mom because she asked how sugary the drinks would be and they said not too sweet). Long story short, great space for coffee, but if you want to grab cocktails, I would suggest another place. Not worth the money/the wait. read more

Very comfy vibe and the baristas were really nice. Also the americano I got was one of the best americano I have had in my life. The cafe has best of both worlds: coffee and sake. If you love sake, this is definitely a go-to spot for you. Their sake selections on sale are great. Will be back for more americano and sakes! read more

This is a must-visit spot in Raleigh! Their menu is very unique and delicious. We go to a new coffee shop every weekend and this one we are still raving about! Their mint draft cold brew is amazing. read more

This is a great place to sit down and enjoy the atmosphere. The staff is very friendly. But other than that, it is just overpriced and not great. The matcha latte was very underwhelming. Very little matcha flavor, tasted mainly the milk they used. The flavor was dull and not creamy. Disappointed with the quality especially because I paid for quality. Not worth the price in my opinion. But if you want a "cute instagram hangout spot" come here. read more

My new favorite coffee shop. So clean, great coffee and teas and fantastic unique desserts that you probably won't be able to find anywhere else. The workers here are also extremely nice and down to earth! read more

This place is so relaxing. I love the decor, the nice staff, and the unique coffee/tea drinks. It's becoming my new favorite place to work when I need a break from working from my house. read more

The place is cute but food is over priced. Probably as expected for downtown Raleigh these days.

Heirloom has a very cool vibe. I could have sat there for hours. Unfortunately, the mint cold brew missed the mark. The flavors didn't balance one another and the bitterness of the coffee was more pronounced. We put a bit of honey in our drinks and that helped some. I wish I had gotten something different. read more

Beautiful place with very nice people however I'm only giving 3 stars because the drinks are very tiny and extremely expensive. There's really nothing special to them. A cute place to look in but not the best place to grab some coffee or tea. read more

I got a strawberry almond milk latte and it was so tasty! I loved that it wasn't overly sweet so I could still taste the espresso. The baristas were friendly and helpful. It's absolutely beautiful inside, I love the pastel colors and lots of natural light. Great place for a casual date. read more

Hipster Asian themed coffee, tea, and sake shop. Interesting selection of teas and food choices you won't find anywhere else. The coffee setup looks really cool and I'll try it next time I stop in! Clean and modern feeling inside with a nice design aesthetic. read more

Ok, this coffee shop is beautiful, and their whole aesthetic is pleasing, but I have to admit that I was a little peeved that my matcha tea came out to $11. I like spending money on great food, but it was nothing out of this world. My friend ordered a matcha flat (aka a cookie) and again...it was $5 and the flavor/quality didn't match the price. We joked that it was really a Subway cookie (tastes just like the macadamia Subway cookies) with some matcha powder sprinkled on top with a fancy name and a new price tag. I think you're mostly paying for the atmosphere than the product when it comes to Heirloom. read more

Always visit when in Raleigh. Great minimalistic design and study spot. Coffee and teas are good, plus for availability of oat milk for a latte, Beer Lao is so good and underrated and a friendly, young and energetic vibe. Yay for Heirloom. read more

I've never been to a more beautiful cafe than here. It's lovely. The tea was really good too with some decent selection. We only tried the Japanese chips and would probably skip it next time - they're rather expensive for kettle chips with spices on top. Very cool spot though. read more

i came in for some caffeine and a snack as im low on energy and due at an event around the corner in a bit...... im currently chowing down on their delicious fried chicken and sipping an americano in delight. what a spot! beautiful clean progressive-feeling decor, quality expresso, and the food has totally pleasantly surprised me. like, im coming back just for this fried chicken dish!! staff was helpful, informative and kind about their coffee and food menu. satisfied :) read more

Incredibly cool and unique beer and sake cocktails. The five spice latte is particularly delicious!

Everything you've dreamt of in a coffee shop and more. It's beautiful. Everyone is friendly. The music is great. The location is convenient. It's open late. The food and drinks are delicious. Such a wonderful space and business to have in our community! read more

Beautiful space, delicious food, courteous staff. I went to Heirloom with a friend to do some work and we both loved it! Cameron (I believe that's his name) made me a delicious iced rosewater latte with rose petals in it, and recommended the basil lime pound cake. They were both so delicious. My friend and I got a lot of work done because Heirloom is beautiful, peaceful, and clean. We will definitely be coming bak! read more

The staff were wonderful but this place was ridiculously overpriced. I got a latte and a piece of banana bread and it was $13! The coffee was small and very bitter. The bread was dry and stale. I would not recommend this place to anyone. read more

Great coffee shop to relax and enjoy an amazing cup of coffee and tea. Employers greet you and had great customer service skills. Would come again. read more