Jim was so helpful and took care of my Jeep needs quickly and reasonably priced. 5 star service all…read morethe way!! Thansks

I took in my 1968 Firebird they charged me $235 to "check it out", They ruined my brand new $1100…read morepower steering system. It's now leaking I would not recommend the shop.

I took my Dodge Ram to Island Auto Body for body repair on the bumper and tailgate. 5 stars for…read morecustomer service and auto body work. I had my truck repaired during the Covid-19 ordeal. I wasn't certain if I'd be able to get a rental car due to many businesses being closed/Stay at Home orders in place. Island Auto Body provided me with loaner vehicle which was a huge blessing. The repairs were flawless. My truck looks as good as the day I drove it off the dealership lot!

New to town and I found absolute wonderful service!…read morePleasant, cozy waiting area. They called right away and got me in right away, after calling 9 other places, got turned down, simply to get a headlight fixed. Ordered my wipers and headlight in a matter of minutes and filled up my tires promptly and efficiently! Friendly, genuine, and easy service. I will come here from now on, no doubt about that. HIGHLY recommend!!

This company is great! They were very prompt in their response and Cody the tow truck driver was…read morevery nice! Thank you very much for your great service!

This automotive shop is beyond all others. They take such great care of their customers…read more I brought my care in to be serviced because it had been making noise for some time. They not only diagnosed the problem but found another that a different establishment had missed. Not only did they perform the service requested, but they did a stellar job at it!! At a FRACTION of the cost of the other establishment!! Not only are their servicing skills beyond measure but so is their hospitability! They not only brought me to work but they picked me up and brought me back to the garage once my car was finished. THAT IS UNHEARD OF these days!! I highly recommend this establishment for all of your automotive needs. YOU WILL NOT BE SORRY!!! I give them 10 stars!!

Took the car in to get the muffler and exhaust replaced . And they had to lift up the car to do…read morethat and they never told us that the frame was rusted. And they had to see it when they had it up in the air . They replace the muffler and exhaust which they never should have . They should have told us that the frame was bad at that point . Disgusted they even check checked out our brakes front and rear and said they were bad and they were not . The only thing they were right on is they said a wheel bearing was bad and one was that was the only thing

I have been going to this shop for more than 20 years, always had a great experience. I was a…read morelittle apprehensive this time as I found a new owner but I thought a new owner would not make a difference. I was very wrong! I asked them to replace brakes in our Lexus Nx200t. They charged me to replace both brake pads and rotors, front and back. The brakes were functioning normally but the car started making a squeaking sound whenever I was turning right. They agreed to look into it but I had to take it back twice; the first time they sent me back although they told me to come on a Monday morning. After the second visit, they said that my wheel bearings needed replacement and the squeaking sound had nothing to do with the brake job. I argued that the sound came only during turning sharply, but they were dismissive. I took my car to Doc's automotive, and they were surprised that the brakes had not been greased. Doc's Automotive fixed the noise but I had to pay a good amount of money, which included three hours of labor. I need to mention that the Lexus came with a lock for lug nuts and they used unnecessarily high torque to shear the lock and lug nuts in the front wheels. Doc's automotive said that the back ones were crushed and new wheel lug studs had to be put in. I will never go back to this store again.

This company is very knowledgeable and honest , they hold no punches and tell you the truth , also…read moregive you the best advice as to what your options are , personal attention! Great service and absolutely amazing customer service.

Tried A&J for a few repairs needed. They correctly diagnosed the source of the front end noise,…read moreand also diagnosed that the brakes needed work. However, there was no chance to discuss options for the parts -- I could only say yes or no to the repair with parts they selected; with other shops, I have always had the chance to say 'good', 'better' or 'best' for the parts. Also, they make a big deal of "do it all" (not just transmissions). However, that is not true -- they did suspension work but could not do an alignment in-house. It is not honest to say 'do it all' when you can not do the alignment required. I also prefer a shop where the mechanic discusses the situation, which helps me understand my vehicle. A&J apparently made a choice to not offer this service. Overall, I was not satisfied.

This shop is a very good place to get bike parts Mark will work vary hard to get what you need…read morewhether if it's in stock or if he has to order it. This shop has been around for a long time

Excellent customer service and very large supply of jackets, chaps, helmets, vests and so on. We…read morehave only been this once and was impressed. We have not tried the repair service but sure it is top notch. We will be returning for more gear.

I know absolutely nothing cars, so every time something seems a little off with one of my vehicles,…read moreI cringe. I hate going into a mechanic feeling like I'm about to be taken advantage of and ripped off. So glad to say that Total Automotive did not make my husband and I feel that way for a minute. The second we met Joe, we knew he wanted to help us and fix our vehicle, not just "repair" unnecessary things to make a few bucks. We felt so comfortable leaving our vehicle in their hands. They are honest, trustworthy, and very knowledgable. So happy we found our go-to auto repair shop -- we'll never go anywhere else!

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!

This has been the best auto repair shop in my 40 years on the road! A bad engine nearly stopped me…read morefrom commuting to my job and Darren, Steve, Mark, and the mechanics all made genuine "above & beyond" efforts to get my car back on the road and a month later it is still running great! Thanks to Darrwn and his all-star-staff at VTA!!!!