Great food, great service, great ambiance! I've noticed all the low reviews are for the price, however coming from California, the prices are great and the food is wonderful. Love this place and will be returning again soon! read more

Heck's Cafe in Avon serves dependably tasty meals made from quality, fresh ingredients. We've tried many dinner dishes, and they have consistently been good to excellent. Some favorites include the burgers (a signature, I think), the beet salad paired with a salmon fillet (which they grill to a perfect medium), and the bread pudding for dessert. Service is generally friendly and attentive, and the decor is comfortably elegant. While I sometimes feel that I'm paying a bit more than I would like, I always feel that I enjoyed real food tastefully prepared and well served. read more

Great food tho the breakfast burrito was bafflingly served on a very large and heavy wood cutting board. Other 3 plates at table were however on appropriate ware. #misplacedpretension take care read more

Whatever you do don't order a glass of wine I thought the poor was short and the owner told the bartender to measure it with a 4 ounce pour .of water. I have been in the business for 30 years and never ever had that happen I did it right in front of me right where I can see yet so embarrassed for this business very bad for customer service. Yep I'll run right back here. read more

After reading reviews I was very hesitant to try the new Hecks Cafe in Avon. But we were pleasantly surprised with good food, excellent service and the kitchen did a very good job in preparing our delicious meal in a timely way. But, the noise issue is still a big problem. That is the only thing that would keep me from coming back. Our server said the owner intends to fix that. Hope so. I don't understand why the high noise level is so popular with restaurant designers. Maybe they are all deaf. I understand it discourages campers, but it makes the dining experience very uncomfortable for everyone. read more

I asked server for a burger suggestion and her response was "hot fire burger" ($13). She told me it's not just spicy, it actually has great flavor. The burger was so greasy, I sent it back. The cook threw it back on grill & gave new bun. I was with 3 other people as well. My uncle sent his back for same reason. Beside that, 3 out of 4 of us agreed our burgers were pretty tasteless. Only 1 person at my table liked their burger. I will not be returning! read more

Excellent food, friendly staff & great vibe. We're in from New York for the day & were seriously impressed. Keep up the good work!

I just left Heck's and have held off in the past posting reviews. The burgers are good and it's why I come back. I'm done though, the service is consistently bad, always inattentive, and I feel like I'm bothering them. I was leaving, walked past the two girls at the host station who were talking to each other. Didn't acknowledge us leaving which is a basic of customer service. I walked back in and told them thanks and to enjoy their night. I don't even know if they got the point... Also, why is it when they are slow it takes forever to get anything? This includes water... Any good organization, whether it's a large company, or Hecks, needs a good leader. They are glaringly lacking in this department. read more

Great food! Vegan options. Yummy milkshakes, too. Cute simple ambiance and wonderful service. Would go back!

I looked up their menu online and it sounded incredible!! I was so looking forward to a delicious meal on a Friday evening with my husband. I got the hot fire burger. This should be renamed. There was absolutely nothing even spicy about it!!! Overall it was completely tasteless. The only taste to the whole thing was the pretzel bun it came on. The fries were good though. My husband ordered the Rocky River burger, which he said was amazing. To finish up we tried the smores milkshake and it was honestly disgusting. It tasted burnt and nasty and it gave me a bad taste all night. Service was fine. They had a good drink menu. That's really all I can say good about this place :( read more

My husband and I went into check the new restaurant in Avon on a very hot September day. The place wasn't busy so we thought it would be a quick dinner. Well, for one, there were about 10 tables occupied and over abundance of wait staff. Friendly host sat us down then 0, zilch, nada! We looked over the menu and waited and waited. 10 minutes went by and so did a bunch of wait staff. A table came in after us and a waitress went over to them quickly. Meanwhile, we just sat there waiting for anyone to come over to greet us even. 15, 16 minutes and wait staff were behind a wait station standing and talking. Wait staff peered around the corner but no one came over. 17 minutes and we left. We eat out several times a week. Our regular restaurants the staff comes and greets us immediately. There is no excuse for this horrible service. Customers come before employee fraternization!!!!!!!!!!!!! Sorry to say never again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I've been meeting up with my best friend for lunch here since Heck's opened the Avon location. The bartenders never disappoint. Today we were greeted by Kyle! What an exceptional addition to our experience. We learned he is s Certified Bartender! We mentioned a fancy gin cocktail, and he out did himself, over the top! He explained our dietary restrictions to the kitchen, and our meals were presented as asked! Great, friendly atmosphere. read more

The husband and I stopped here while riding to Sandusky and I saw this on Yelp. If your not paying attention you can drive right past it because it's in a shopping plaza on the other side of Miutchell's Ice cream. The decor was open and modern. There are no booths only hightop tables by the bar and tables in the main dining areas indoors and outdoors. The restaurant is kid-friendly. The menu is eclectic and posh, so if your looking for just a good ole' American burger you better go to Five Guys. You wallet is going to pay for eclectic and posh dining too!Our server was fast, couteous, and knowledgable about the menu suggesting his favorite menu items. I ordered the Halibut with risotto in a tomato based broth and garlic broccolini. I asked if the cooks could saute my broccolini without garlic and the server was happy to oblige. My Halibut was cooked perfectly. It was pan seared, lightly seasoned, light, and flaky. The best Halibut I've eaten in a long time. Wish I could achieve the same results when I cook my Halibut the same way. I'm not a fan of any risotto and why I didn't ask for a substitution when ordering I haven't the slightest clue. The manager happen to be walking by and overheard me when my husband asked me about the risotto and quickly asked if I wanted another substitution. I was impressed! I ended up getting macaroni and cheese and shared this with my husband, remember I'm dieting! Now, my husband on the other hand is not into eclectic and posh menus, hence the Five Guys comment. He ended up ordering a chicken burger, trying to eat healthy, with housemade fries. His mistake was that the chicken burger was seasoned ground chicken breast made into a burger patty and not a grilled chicken breast. I would eat this, but I'm not meat and potatoes type of person. Even with the barbeque sauce he added on top he wasn't happy and ended up eating all his fries and my mac and cheese. All in all, I would go back to try the wild mushroom ravioli and one of the juicy 100% grass fed beef burgers that came passing by us on the plates going to patrons dining out on the patio. read more

Perfectly adequate burgers that appear to rely on the strength of their toppings to make up for the shortcomings in the flavoring of the meat. Unremarkable fries that add little to the experience. Decor is space but fairly nice. read more

We went there today. Burger was fairly decent. The bun was boring and flavorless. Fries were good. Onion rings great. Service was semi slow and the atmosphere wasn't great. It was an open warehouse like setting. Nothing cute or cozy. Probably won't be back. read more

I wish I could comment on the food however we never made it that far. After putting our name on the list and being told there is a 20 minute wait. We sat down and reviewed the menu. The girl with red hair was very nice and offered us drinks and then it happened....... we saw tables opened and no one offering them to the people that were waiting in excess of 45 minutes. RESERVATIONS..... really. Your a burger joint!!! Not Pier W. I could see call ahead seating but to make people wait even longer for a table because of reservations is absolutely ridiculous. I wish I could comment on the food because we were starving. We decided to go to the Cambria hotel and it was amazing... no wait and great food.... if you really want to try Hecks I guess you better make a reservation.... and for the owner... I hope you reconsider and extend call ahead seating rather than reservations! read more

Location and facility and service : good. Food : not impressed at all... Expensive for the quality. I won't go back read more

Between myself & friend, we split 3 appetizers. In all fairness I new I was going to hate 1 in advance. It wasn't my choice. The other 2 were my choice & were just OK. They weren't bad, just bland. Nice atmosphere. Fun people. I'll go back for drinks. read more

Atmosphere: lighting is similar to operating room lighting, harsh, overhead, daylight led bulbs. Service: our server didn't have much to say, we had to ask about the specials, soup, etc. Food: the bottom bun on the med rare burger was so soggy it fell apart as I picked it up. Sent it back, server was unapologetic. A forgettable experience. read more

This is a really nice cafe. It has a nice interior with a large patio as well. The food is pretty good, but the prices do not match. It's a bit too expensive for my liking. Their burgers range from $11-16 or so. They come with fresh cut fries, but I still think it's expensive for a cafe. I got an appetizer as my meal which was the Bruschetta Pierogis. They were great and cost $9. I'd recommend coming here for sure, but expect it to be more of a restaurant versus a cafe. read more

Hot fire burger and fries were good. Definitely had some kick. Waiter was awesome too. A little pricey for what it is though.

Good prices, good food, good service, plenty of parking, it's a little tricky to find the lot but once you do totally worth it.

One of my Sunday bunch go to's. A Bloody Mary with a breakfast chorizo taco is definitely a fave.

We had a wonderful first experience. We were unsure of a final selection so management actually brought out a portion of the amazing eggplant dish for us to try in addition to our main courses. The service was fantastic, management was generous and kind. We will be going back frequently! read more

Met friends there for dinner. I had the BBQ sampler and the brisket was the best I have ever had outside of Texas. Wife and another had the filet medallions and loved them as did the person who got the walleye. All the food was fresh, perfectly prepared and excellent and reasonably priced for the level of quality. Our waitress was also great. If we had a complaint is was that they have s lot of bright white lights in the place and it kinda killed any high class mood or ambiance. We were there on a Saturday night and by 9:30 we were the only customers in the place. Quite surprising. We will be back. read more

Great atmosphere and service. The food doesn't taste as good as it looks. My wife enjoyed her salad and cauliflower burger. The onion soup was basically broth; it tasted good, but for $6, we were expecting more. The fresh fries were good, but the Greek burger was a let down. The lamb on the burger was processed (the waitress told me it was brought in fresh cut). The hamburger itself was cooked perfectly, but it had no seasoning at all. We may give it one more try, because the drink menu is quite fun. read more

I miss the old Heck's in Ohio City. Was hoping this place might be able to emulate it. As far as the food & service goes. To me it's just average at best. Nothing special I guess I was spoiled by the excellent food & the charm the old establishment had. read more

Great atmosphere. Good food. Had a burger and it was 7/10. All burgers cooked to medium temperature even if you ask for medium rare. Waiter was awesome. Based on the service alone I'd be willing to give it another try. read more

Stopped in for lunch and this was my second visit. I think this place is awesome! I was immediately greeted by a smiling face who offered to seat me. I chose the bar for appetizers and a drink. Both times my drinks have been wonderful! The bartender from Friday day was polite and informative with menu choices and beverages. I had the stuffed peppers and they were amazing! Just the right amount of spice and sweet. Hecks is just such a great place! I will continue to frequent this place, it's one of my favorite locations in Avon! read more

Environment: big metal and glass box, high ceilings, very noisy, nondescript; bathrooms were not clean (this always makes me wonder about the cleanliness of the kitchen) Food: entrees are on the expensive side for this kind of an environment (average: $20); Burgers - which is what Heck's has been famous for are reasonably priced and good - appreciate that the beef is Ohio, grass-fed. Soggy fries. Salads: just ok (my romaine was a little less than crispy/fresh and it looked like the accompanying ingredients were simply tossed on the plate (no thought to presentation) Service: So-so Overall impression: I prefer Heck's Ohio City location. Avon has a way to go before we venture back out there for food. Tremont, Ohio City, Gordon Square, Lakewood, even Rocky River -- all have much better offerings read more

Meh. It wasn't anything special or memorable. Our waitress was nice and the food was ok.

This is a great place for a different burger. Being a burger person, I was interested in the different combinations they have. The staff is always friendly and the service is fast . The patio is great in the summer too! read more

well, i ordered the avocado corn off the SALAD menu.. assuming i would get a salad. this was a pick up order so i didn't check my dinner until i got home. it appears it wasn't a salad at all.. just majority of corn, tomatoes, cucumbers, and avocado for 12$... if i wanted a topping i would have ordered a side dish. this was very disappointing. and as a first time customer i didn't get a very good impression and probably won't come back read more

Hecks - Avon - New American Near Me - Avon, Ohio

Service was probably the worst I think I've ever had. Anywhere. There was no apparent management of any type.Food was decent if a 45 minute wait is acceptable when there's practically nobody at the restaurant but staff. read more

When in Avon, my husband and I always make sure to stop into Heck's Cafe! We love everything about it- from quality of the food, attentive service, chic design to the clean and modern atmosphere. Highly recommend any of the burgers, which are served with fries and a pickle. Also, something to try is any of their house-made sauces, they are all delicious! read more

Everything was delicious. Fast service, reasonable prices, & a great atmosphere. I had the Buffalo chicken wrap and my son had the grilled chicken tenders. We also ordered the pretzel bread pudding which was interesting; I personally wouldn't get that again but it was still good. read more

I've been eating at the Heck's in Ohio City for years now and I can't say I've ever had a bad experience. The food at this location is the exact same as their original location. The restaurant is really nice, but doesn't compare to their Cleveland location. Overall, great restaurant to try, but make sure that you try the original! read more

Boy this place is always busy. Now I know why! Enjoyed a delicious burger for lunch with a coworker. The Cajun Burger with house fries came out hot and fresh...and perfect! They know they have to be quick for lunch. By far the best burger you can get in the Avon/Avon Lake area. The ability to get either a 1/4lb or a 1/2lb burger is plus. read more

Very delicious brunch! Loved the variety and the fact that it wasn't the traditional brunch food so everyone was happy.

The place was amazing. Amanda was our server she was awesome, very knowledgeable about the menu and drinks. The food was great the drinks were great can't say much more more, this place is the whole package. read more