I was excited to find a vegan entree until we all finally received our meals. Mine was cool and the plate was hot (warmer lights?) Disappointing bI didn't ask for a remake since everyone was eating. The mgr came over and offered though, after hearing from the server that I was a little disappointed. She insisted, kindly, to let her make it right. My meal came back relatively quickly and was new and improved. Everyone seemed satisfied with their meals but no one mentioned outstanding quality. Nice to have a place not overcrowded on a Saturday night. read more

Wa great food really fresh would come again! They didn't bring the appetizer out first so they took it off the bill without giving us a hassle. Professional read more

Good food, great atmosphere and good service. First time here. Had one of the hash plates with chicken, mushrooms and goat cheese. Deserts looked out of this world and the drinks looked fantastic. Great spot for brunch. read more

Great burgers. I have tried the Cajun burger both times and I love the brioche bun. I went with a group of friends this time so I got to see a bunch of other options. The au chèvre and Rocky River burger were the waitresses recommendation. A couple people tried the calamari and weren't as happy with it. It's not the typically fried kind you might expect and came with capers. The fries are fresh cut and great. One couple tried the garlic aioli mayo for dipping and liked that. Desserts looked great, but everyone was well satisfied with just their meals. They also do a split plate for the burger so one friend and his spouse shared a burger and got an appetizer as well. Our server was excellent and attentive. I have had great service both times. Well appointed dining area. My only complaint is that the drinks are overpriced. read more

Overpriced! Been here now for lunch, tasted like a typical Wendy's burger with less mess. Brunch today, making the review as I sit in the restaurant, WAY overpriced for a brunch! Disgusting corned beef that tasted like gummy slime with some grease! Terrible! This place needs normal coffee! Cinnamon is not everyone's choice. Others were saying things about it! After speaking verbally to the owner, I am extremely happy with the outcome and possibilities to come! read more

Very nice interior. Perfect waitress (Kerri) who knew menu and the apex of a host. Food was delicious. Drinks strong and well made.

Pretty weak menu. It's either burger or burger. Waitress was nice. Food was average. Nothing special going on here. read more

Good to Great! Bitter cold Friday night, might have rated it low. Clean, great service and great food, casual dining and fair selection of drinks. read more

Meh. Went here for lunch with a friend. Ordered the Cobb Salad. The contents of the salad were good but they could have added way more lettuce to it for $16.00. Prices are high and portions are small. I suppose if you come here for the burgers you'll be fine. Won't be back here for a while. read more

This place was good, I liked the atmosphere, it was quiet and pleasant. Prices were moderate but not horrible. They're burgers are awesome! My husband and I got two different burgers and we loved them both, cooked well. And they give a huge amount of fries for the side, a lot more than I could eat. We look forward to returning! read more

hmmm, nice suburban place, well laid out and a nice bar. We sat at the bar for a quick dinner before the theater, had nice drinks, delicious salads, soups and mains (the seared tuna on wasabi mash was awesome). They could do without the plastic straws in cocktails, not eco friendly and def not needed when they are putting a garnish in on a wooden pick. Not needed in general and should be a request only addition. read more

Food was average, service below average. We had Ahi nachos, Burgers, ribeye and Lobster Mac and cheese- all just average. Service- bad. They forgot one person's order and were barely apologetic. Some of us were done with our meal by the time they got it. They never offered to take off the menu. Chicken was forgotten on another's salad. read more

I went for brunch with friends Sunday! They were very busy when we got there. We sat at the bar and had a drink while we waited for our table. Staff was very friendly and attentive. I had the ABC omelette. It was delicious. My friends were very happy with their food too. Their burgers are my favorite! My Bloody Mary was very good too! I recommend making a reservation on weekends, especially for brunch! read more

Had the Rocky River burger. Very good but a little expensive at $13. Ice tea was fresh and staff attentive. I would go back.

Ok, smaller servings. Service is a little slow but business is brisk which may explain the time from ordering to serving.

I've eaten here several times and haven't been disappointed yet. I've had pasta, salads, and of course the burgers which their original Ohio City location is known for. No service complaints either. I appreciate that there is a decent beer and wine selection without high menu prices. Good food, affordable, and classy casual atmosphere. A great addition to Avon. read more

Been there several times now, the food is always delicious. The onion soup is one of the best in the area. Their appetizers are unique and always delicious. The service is friendly. Definitely would recommend to anyone! read more

Well, this was our second time and we will not be back. The burgers smelled like old beef, with zero seasoning. The fires were cold and unappetizing. I don't know what 'awards' they won but I am guessing it wasn't this location. read more

Great food while on a road trip! Way more upscale than I expected, but I was pleased with my breakfast.

New place in Avon and stopped by during lunch. Ordered the Rocky River burger and it was nicely prepared with fresh cut fries. Pomegranate tea was $5 per bottle. That was a surprise when the bill was delivered to the table. Look forward to returning for dinner minus the bottled tea. read more

Greated nicely. Seated quickly. Clean and new. Everything well laid out. Had Ahi nacho app. It was ok. Not bad not great. Ordered a house salad with chicken. It was very good. I also ordered a black and blue burger. It was very good. We ending with a chocolate shake. All in all very good. Great start hecks read more

Hecks - Avon - Nice bar seating with Tvs. Two nice dining rooms - New American Near Me - Avon, Ohio

Tried this new Avon location for lunch today. The place has a stark, minimalist, vibe resulting in a noisy hubbub . There are no soft, sound-deadening surfaces anywhere. Windows on almost every side. The vaulted ceiling contributes to the unpleasant loud acoustics. As to the food: I had the Rocky River burger. It arrived medium rare as I requested. Sizable and tasty, albeit a little pricey. I recommend it, if cost is not a big issue for you. My guest had chicken tacos (per a suggestion from our excellent waitress) and announced they were "great". So, 4-stars for the food...3-stars for ambience. read more

Just okay. Went on New Years Day - not many people there (cold day). Two burgers - both were fine, middle of the road taste. Waitress was a little slow mo. Most disappointing was the herbed rice...no flavoring or evidence of a herbs. read more

Prior to and after relocating back to the area, I've been here 4 times. the service seems to be better in the evenings as during lunch there seems to be less staff on hand? the food is good and will return to try the remaining items on the menu. read more

Great meal, drinks, and atmosphere. We've been there about a dozen times now and happy each time...the patio in the summer is absolutely the best. Our most recent waitress (Bridgette?) Was great (inspired me to finally write a review, actually). HIGHLY recommend read more

Ordered a simple burger with no sour cream, not only did it come with a HEAPING serving of sour cream but they didn't check in the entire time when there were only 2 tables there, so we had no opportunity to fix it and then they fully charged us and we left unhappy and hungry and charged for an overpriced, incorrect patty. To McDonald's! read more

Cold fries, cold breakfast potatoes, and apathetic service. Burger and omelet were good. Overall, pricey for what you get. Disappointed!

Had Saturday brunch on the patio. Terrific service/server. The omelet was excellent along with the side of potatoes and fruit. It was the perfect setting for dining outside on a fall day. Hard to find outdoor seating and brunch combo. Glad we took this opportunity. read more

Okay food, prices are high for the quality you get. Not a great selection. If they drop their prices 30% this would go up a few Stars. It's all about the value in my mind and they don't have it, there are better options read more

This was my first dining experience at Heck's Cafe. I loved the atmosphere and structure of the building. The service was very slow for breakfast. Food was decent, but nothing to brag home about. Menu is bigger than the bite. read more

The Bloody Mary I ordered (bacon flavored vodka) tasted very weird - gritty texture and very acidic - as if lots of lemon juice and ground black pepper added, perhaps. However, it did not taste like bacon and so overwhelmed by lemon I could barely taste tomatoes. So, weird, to put it simply. My entree was the Wild Things brunch bowl (served in a bowl). It was good - glad I asked for extra goat cheese - but not great. Potatoes not undercooked but bland and not crispy or crusty. Arugula fresh, but maybe would have liked it sautéed? read more

I've been wanting to try Heck's for a while now. I was not disappointed AT ALL. The food was so fresh and so flavorful. I got the wild things off the brunch menu and I will definitely be ordering that again. The staff was so friendly and even though they were busy they got us our food fresh and fast, read more

Great food, great service, great ambiance! I've noticed all the low reviews are for the price, however coming from California, the prices are great and the food is wonderful. Love this place and will be returning again soon! read more

Heck's Cafe in Avon serves dependably tasty meals made from quality, fresh ingredients. We've tried many dinner dishes, and they have consistently been good to excellent. Some favorites include the burgers (a signature, I think), the beet salad paired with a salmon fillet (which they grill to a perfect medium), and the bread pudding for dessert. Service is generally friendly and attentive, and the decor is comfortably elegant. While I sometimes feel that I'm paying a bit more than I would like, I always feel that I enjoyed real food tastefully prepared and well served. read more

Whatever you do don't order a glass of wine I thought the poor was short and the owner told the bartender to measure it with a 4 ounce pour .of water. I have been in the business for 30 years and never ever had that happen I did it right in front of me right where I can see yet so embarrassed for this business very bad for customer service. Yep I'll run right back here. read more

Great food tho the breakfast burrito was bafflingly served on a very large and heavy wood cutting board. Other 3 plates at table were however on appropriate ware. #misplacedpretension take care read more

I asked server for a burger suggestion and her response was "hot fire burger" ($13). She told me it's not just spicy, it actually has great flavor. The burger was so greasy, I sent it back. The cook threw it back on grill & gave new bun. I was with 3 other people as well. My uncle sent his back for same reason. Beside that, 3 out of 4 of us agreed our burgers were pretty tasteless. Only 1 person at my table liked their burger. I will not be returning! read more

Excellent food, friendly staff & great vibe. We're in from New York for the day & were seriously impressed. Keep up the good work!

I've been meeting up with my best friend for lunch here since Heck's opened the Avon location. The bartenders never disappoint. Today we were greeted by Kyle! What an exceptional addition to our experience. We learned he is s Certified Bartender! We mentioned a fancy gin cocktail, and he out did himself, over the top! He explained our dietary restrictions to the kitchen, and our meals were presented as asked! Great, friendly atmosphere. read more

Since I'm a good burger fan, and I know a good burger when I see one (inserts welcome to good burger joke here) I decided this place was worth a try. I can say without a doubt that the burgers here are awesome, however, the drinks and food together are pricy. I ordered a tea, and the bill came to 5$ for just the tea. Total was 45$ just for the tea and a burger w/fries. If the prices would be worked out a little bit better, I'd give this place 5*'s. I'll be back :-) read more