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    HEB Pharmacy

    2.6 (14 reviews)
    Open 8:00 am - 8:00 pm
    Updated 3 months ago

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    2 years ago

    Love that we can refill and pay for our meds ahead of time! It makes the drive though so much quicker.

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    Walgreens

    Walgreens

    1.7(45 reviews)
    0.4 mi
    $$

    Our first experience using the lab area at Walgreens was, unfortunately, very disappointing…read more When we checked in, only two people were waiting. Then more people came in and more and more. We watched person after person use the check-in machine and get called back before us while we continued waiting patiently for about 45 minutes. At that point, we spoke directly with the tech and explained that we were there for a urinalysis and really needed to go because, well, kidneys don't exactly wait politely. She told us she would get us in after the patient she was currently seeing, so we trusted her word and stayed. Then that patient left, and instead of calling us back, she called someone else. She then told us, "I know I told you that you could come in after that patient, but this other person has an appointment, so all appointments have to go first." The issue isn't just the wait time. The issue is communication and keeping your word. We did not know appointments were required or strongly preferred because nobody explained that to us when we checked in. Had we known that from the beginning, we could have made a different decision instead of sitting there for nearly an hour believing we were next. I understand businesses have policies and schedules, but clear communication matters. Trust matters. Unfortunately, this experience left me feeling dismissed, and because of that, I personally will not return or recommend this location unless someone already has an appointment scheduled ahead of time.

    Very poor service. They gave me cropped photos with parts of the image cut off, and the employee…read morenever showed them to me--she just put them in the bag. I thought they would do a good job, but I was wrong. I do not recommend them and will be leaving a negative review.

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    Walgreens

    Walgreens

    2.6(15 reviews)
    1.8 mi
    $$

    I am extremely disappointed and disturbed by my experience with the pharmacy at this Walgreens…read more My daughter has epilepsy and depends on her seizure medication to stay alive. Missing even one dose can be life-threatening. Due to a storm, the Walgreens location where her prescription was ready was closed, but another nearby Walgreens location was open. I called to ask--very politely--if it would be possible to access her medication at that store so she would not miss a dose. The employee who answered the phone, named Arlene, was shockingly rude and dismissive. After briefly explaining she would have to contact the other pharmacis, she rudely stated, "I don't get paid enough for this," and then hung up on me. This was not a minor inconvenience or a casual question. This involved a child's life-saving medication. The lack of professionalism, empathy, and concern for patient safety was alarming. I was left extremely distressed and shaken by the interaction. I understand that pharmacies can be busy and that policies exist, but no parent advocating for their medically fragile child should ever be treated this way--especially by someone working in a healthcare setting. I hope Walgreens takes this seriously and ensures better training and accountability. No family should have to experience this while trying to protect their child's health. Arlene is the employe's name.

    They never answer the phone. I sat on the phone for 33 minutes as the next caller before I hung up…read more I went to the store and they said they were short staffed. That is always their reply.

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    Walgreens
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    DRAVET Mom & Advocate

    HEB Pharmacy - pharmacy - Updated August 2026

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