Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Scheduled them to service my AC and Mini Split in our sunroom. I had requested Aaron given his…read morestrong reviews. He didn't disappoint, he arrived on-time and was extremely professional and knowledgeable. The AC was working great and he didn't try to sell me services that I didn't need. He repaired the Mini Split and added coolant and now it's working perfectly again. I will definitely use them again and request Aaron!

Phillip saved me thousands of dollars. Other companies wanted to replace my AC and furnace…read more Phillip quickly diagnosed the issue (faulty/loose wiring) and saved me thousands. Phillip is attentive, profession and knowledgeable. He is very diligent to diagnose the problem.

I've had problems with my AC for several years. Phil got it right! trustworthy and reasonable. Also…read morevery prompt service. He also fixed my furnace a few months ago. It needed a part, was on a Saturday. He found it, picked it up on the way home from another call and had me up and running same day. He's also very quick at returning calls, which has been unusual with prior techs.

I had CJS work on furnace he spent 2 hrs. & $80 parts, bill was only ,$880 ,if u don't mind $400 /…read morehr. cJS is the place for u. Oh I forgot I got $200 off the bill because I'm a perferred customer. If you're not ,it would only be $500 / hr. The manager assured me that was a good price because I got a 1 yr. Warrenty. YOU HAVE BEEN WARNED

If you scroll through the google reviews, you will see several referring to the great service from…read moreTyler. While you'd think that a company would value an employee who receives so many outstanding reviews, they absolutely do not. CJS/Basset has been providing it's technicians with much less than 40 hrs per week, and when Tyler put in his 2 week notice due to needing a job that will allow him to provide for his family, ERIK decided it would be appropriate to retaliate by taking his 2 week notice as time served, leaving Tyler without a job for the next 2 weeks knowing that he has a 5 year old & 3 month old to care for. I would not recommend this company to anyone as an employee nor a customer. they have absolutely no values.

G & G came and repaired a yard hydrant for me. The quality…read moreof work was outstanding. I could not believe how quick they got job done. They really went above and beyond my expectations. I definitely recommend them.

The technician who came to the home was not pleasant. I had removed a failed electrical part inside…read morethe electric furnace cabinet. The part is known as a Coil Contactor. This part is known to fail on older system esp. The previous one had to be replaced as the black jacketed 110 line melted at the lug point. The technician cut the wire back but still lugged chard copper back into the new contactor. (Unacceptable). Cut backs are never a good idea in general. The wire was short to begin with. $3.00 wire. The New Coil Coil Contactor also didn't get remounted to the mount frame as originally designed by the manuf. Wire Clippings were left in the base of the furnace cabinet. The work wasn't carefully done. I really wish He would have just left prior to finishing the work. He knew he stressed me out I almost had him leave after I knew what type of technician he was going to be. For the sake of sanity I tried to leave on a positive note but this technician needs a lot of soft skill training and needs to do a complete and clean job or Turn down the work outright if (me) the homeowner overstepped. I'll close on two additional points. He said the bad part with Diagnostic would be around $250.00 He looked at the part I had and then said this will be a bit more. This was only after I was uncomfortable with him being in my home. The cost sky rocketed up to $409. I wanted him to go away so I just a paid. If we would have been more upfront about 45% increase I wouldn't have agreed to the work. Lastly, and most important. Didn't even measure or check heat at the register. So this was speed and slop work. Really the only positive was he left the needed part so I could go back and do the job correctly.

I DO NOT recommend this company ! Ive never been disrespected like this in my entire life as a…read morerealtor! My showing with my clients was scheduled today 7/24/2025 and im assuming the owner scheduled hvac service at the same time , mind you its 98 degrees so i was not wearing a suit due to the heat. I politely knock on the door with my clients who are behind me and ask to come in and had my showing confirmation pulled up on my phone. The younger employee lets me through the door but as i was stepping in the old gentlemen rudely says "youre not the owner you cant come in here you need to leave" i state i know im not the owner but im a realtor showing this home heres the showing confirmation he precedes to basically push me out the door and says i have to step outside. He also states " you dont look like a realtor either you dont have a name tag" disrespectfully and asks to see my drivers license i told him no you will not get my drivers license. But showed him my MIBOR association page. As a black man this felt racist and i called him one. I would never recommend a company that ok's this just because im not in a suit or look a certain way doesnt mean im not a realtor. He also potentially prevented the owner from getting an offer on the home. I will be seeking other methods on how to deal and approach this company about this situation this was pure defamation of character

He came right away on short notice. We had water leaking into garage from our air…read moreconditioner/furnace. We had gotten the unit from a different company. He blew out the pipes and it helped. He even cleaned the garage floor when he was done. He was very professional, courteous & excellent to work with. We highly recommend Comfort Mechanical business.

We were experiencing problems with our AC in 2018. The unit was running far too long and the…read moresupply air was not "chilled." We called Comfort Mechanical to diagnose, and fortunately I have an engineering background and did my senior project on refrigeration systems. I knew the system was likely just low on refrigerant due to a system leak. CM's tech came out and performed the superheat/subcool diagnostics and recommended recharging. So far so good. Unfortunately I asked about performing a leak detection and the tech shrugged his shoulders. He said it wasn't needed and suggested the leak was due to an old compressor coil and that we really needed to replace it at a cost of $4000. I told him we would wait to see what happens. Fast forward to 2019 - same symptoms and we called another HVAC firm. This new firm came out, diagnosed low coolant, showed me the TX sensing bulb was disconnected AND performed a leak detection which immediately showed a leaky recharge valve. They repaired and recharged everything for the same price as CM's recharge. Fast forward to 2020 - everything still running perfectly. We just checked the temperature drop between supply and return vents and the unit is cooling as well as last year (22 degree drop) with same outside temp and humidity conditions. So I can't prove the reason for Comfort Mechanical's motivation in not checking for the source of the coolant leak, and for not pointing out the obvious disconnected TXV temp sensing bulb. Maybe he was lazy or not proficient in HVAC repair -- but he was sure willing and ready to sell us a new $4000 compressor we didn't need. (and now have the proof) Either way, it's not the type of help you'd want to expect