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Murrieta, CA

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5 years ago

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11 months ago

the receptionist, is not very nice I hate it when I have to go there. The guy in the back is very nice very friendly and professional.

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California Head and Neck Specialists - Three texts. All for the same copayment. Not included is the bill they just sent me. I paid on December 9th.

California Head and Neck Specialists

3.2(45 reviews)
3.6 mi

I was previously living in japan and developed pain and swelling in my tonsils. After coming back…read moreto the US I was able to see a specialist here. Both Dr. Lui and Dr. Riedler were very professional and gave me a series of medication and recommendations. I might have to have my tonsils take out but my tonsil feels significantly better and if I do get surgery I'll go in feeling like all other options were checked. The medical assistants are very personable and the office staff is friendly. Overall it's a positive environment and I feel like I've received good medical attention.

Absolutely the most unprofessional Office I've ever dealt with in my life. Multiple canceled…read moreappointments, sent to the wrong locations. Sent to the wrong specialist within the group multiple times. An absolute nightmare to deal with them. The Temecula location has now just canceled an appointment three times and has pushed out much needed care repeatedly. They cancel right before an appointment you have waited over a month for. Schedule at the wrong location. Take over 6 months to schedule a surgery for a tumor that is growing, unbelievable! Surgeon in Poway was wonderful once it finally got scheduled but the unprofessional staff at Temecula and with surgery schedule is beyond unacceptable. At this point, I wouldn't recommend these guys to my worst enemy. It's just not worth the headache. If negative stars were an option they would get them.

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California Head and Neck Specialists - 39755 Date St, Suite 105
    Murrieta, CA 92563 ~ 
   
    Dr. Derrick Tint
    Dr. Chadwick Donaldson
    Dr. Kiersten Riedler

39755 Date St, Suite 105   Murrieta, CA 92563 ~     Dr. Derrick Tint   Dr. Chadwick Donaldson   Dr. Kiersten Riedler

California Head and Neck Specialists
California Head and Neck Specialists - Office space

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Office space

Miracle-Ear Hearing Aid Center

Miracle-Ear Hearing Aid Center

4.4(10 reviews)
2.1 mi

My wife used Miracle Ear based upon a recommendation. I have never seen staff more responsive to…read moreher needs and concerned that her hearing issues were addressed. Everyone wore masks and went overboard to insure safety from Covid 19. I honestly cannot think of any place with greater care and honest concern for their clients. They may not be the least expensive, but this is one case where you truly do get what you pay for. Their hearing aids are amazing and they provide unlimited time for their clients to both acclimate to hearing differentials with hearing aid use and to integrate them into their daily life.

After my first poor review I was contacted by Mark in their marketing department. He apologized and…read moreasked for a second chance. He offered to send me the original $50.00 gift card plus an additional gift card if I made an appointment. I had my appointment on Saturday June 27th. The audiologist was very nice and sympathetic to my 3 year battle with tinnitus. The hearing aid calmed the tinnitus but my hearing was still to good to warrant hearing aids. I would have given a good review if it hadn't been for the phone call I was about to receive. Mark called me and stated that he was sending me a $50.00 gift card and the second card would be for $25.00. He then had the nerve to change the terms. I would only receive the cards if I retracted my original review and leave a positive review. I will not change my original review because that is exactly what happened. It may not be illegal but is certainly unethical to bribe someone to leave you a good review for monetary compensation. This guy is a piece of work. I don't need your $75.00 dollars, if I did I wouldn't be shopping for $8,000.00 hearing aids.

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Miracle-Ear Hearing Aid Center
Miracle-Ear Hearing Aid Center
Miracle-Ear Hearing Aid Center

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ValleyWide Hearing Aid Center - Murrieta Office

ValleyWide Hearing Aid Center

2.8(9 reviews)
6.4 mi

Great staff! Very kind and answered all of our questions and concerns! We felt a genuine concern…read morefor my son's hearing loss.

I have had the worst experience ever with this company. We were initially seen in the beginning of…read moreJuly for hearing aids. They took our appointment prior to being fully authorized to accept our insurance, but we were told that August 1 they would be able to submit our authorization. We are still currently without hearing aids, and our authorization has not been sent correctly. Not only has their provider, Teresa been extremely disrespectful to us since we raised concerns regarding the way our authorization was being handled, and management has also stopped calling us back. We are three months out from having originally be seen, and we have not received his necessary hearing aids. We were provided with a temporary Hearing Aid because we raised concerns with how this is being handled and were given a pair that we're not even fully functional, missing buttons, and a rapidly draining battery (we are changing batteries sometimes twice a day), but were told to be thankful for what we received. After nearly another month we were then told that our authorization was mailed in via USPS, which is not how authorizations are done with our insurance company. At this point we're now not only concerned with the fact that we have not received our hearing aids, but our medical information was not appropriately handled and mailed to some random address. I would not recommend this company to my worst enemy. We're currently in the process of filing a grievance with our insurance and a complaint with HIPPA. We were able to get in at Jesters Hearing Aid Center Inc. They were able to clearly tell me what their authorization process is and gave a clear timeline for their process, and how long it will take us to receive hearing aids with custom molds. Even in the brief of conversation with their office staff, they were far more competent and helpful than the staff at Belton and Valley Wide Hearing. I would suggest taking your business there rather than dealing with this company.

Tri Valley ENT

Tri Valley ENT

4.4(228 reviews)
2.1 mi

Dr. Todd Roberts you are amazing. You took the time to show and explain my issue on the CT scan…read morefilms (my previous ENT didn't) you answered my questions. I am so thankful that I was referred to your office. The front office staff was nice and greeted every patient with a smile and a warm welcome. Even though the doctor was running a bit behind it was well worth it. Thank you Dr. Todd Roberts and staff for such a great experience!!!

I waited at least a month to get appointment with Dr Ben on August 20,2026, waited 45 minutes in…read moreoffice before I was taken back front desk girl when asked how much longer it would be laughed and said most waiting time is usually an hour but they say nothing while u wait . appointment with Dr Ben was great and finally found out what was wrong and was excited to get surgery taken care of so I could finally breathe propenly, he said it would be at least 2 weeks to get approved with insurance and they would call me to set up surgery, I called 2 weeks later to see what was happening and Kimberly called me back saying she would call insurance to see about approval . I've called them back at least 10xs since then and they have yet to return my call as of today when I've called for the last time on 10/6/2026, I called my insurance company and they have never received a request for my surgery. I rate them very unreliable and unprofessional staff and I'm sure the Dr would be very disappointed as it's his reputation not his staffs. I made an appointment with another Ent office but have to wait now until 11/10/26 to be seen but hopefully I will have a better experience with the new Dr than I did with TriValley Ent

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Tri Valley ENT - Loved this, I opted not to wear one while my daughter felt more comfortable wearing one

Loved this, I opted not to wear one while my daughter felt more comfortable wearing one

Tri Valley ENT
Tri Valley ENT - I love this disclosure and we waited an hour patiently, it's nice to know they take their time with each patient

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I love this disclosure and we waited an hour patiently, it's nice to know they take their time with each patient

Fix Your Ears

Fix Your Ears

5.0(3 reviews)
8.4 mi

I can't say enough good things about Phillip and Fix Your Ears. My girlfriend Tiffany has been…read morestruggling with her Oticon hearing aids for a long time--sweat from workouts kept ruining them, leading to eight different repair returns and constant loaners. It was exhausting and frustrating. We decided to try the Signia Pure Charge & Go BCT 7 IX online through Fix Your Ears, and Phillip was incredible from start to finish. He took the time to really understand our situation, recommended the right model for her active lifestyle, handled the custom mold process perfectly (impressions sent in and returned embedded just right), included the TV Sound streamer at no extra charge so she could enjoy TV without blasting the volume, and was always available to walk us through setup issues until everything worked flawlessly. The price was a fraction of what local places quoted, the aids are authentic with the full Signia 3-year warranty, shipping was fast, and the support was outstanding. This company truly goes above and beyond to help people who need better hearing without the crazy markups. Phillip is knowledgeable, patient, honest, and genuinely cares about getting it right. If you're thinking about buying hearing aids online, Fix Your Ears is the real deal--highly recommend, especially if you talk to Phillip. Thank you for making such a big difference in our lives!

I love my new hearing aids from FixYourEars! Philip is amazing, dedicating his life to providing…read morehearing aids at truly affordable prices. We recommend him highly. Lee in Florida

HearUSA - hearingaidproviders - Updated October 2026

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