Dr. Todd Roberts you are amazing. You took the time to show and explain my issue on the CT scan…read morefilms (my previous ENT didn't) you answered my questions. I am so thankful that I was referred to your office. The front office staff was nice and greeted every patient with a smile and a warm welcome. Even though the doctor was running a bit behind it was well worth it. Thank you Dr. Todd Roberts and staff for such a great experience!!!

I am very frustrated because my initial consultation went great. I was there at the end of…read moreSeptember 2025 and was told that someone would call to schedule my surgery in a couple weeks and that my surgery would be around November. I started calling in November to follow up because I didn't hear back. They do not answer their phones. I've left a few messages, every 2 weeks, (not to bombard them) and still absolutely nothing. Such a waste of time when I could have gone to another office and could have had the surgery completed. Update: Manager contacted me and was super helpful and apologetic due to recent staffing changes. I now have an appointment for next month!

I have been seeing Dr. since about 2004 or 2005 He has taken great care of me. When I had a stroke…read morehe made house calls, when I had MRSA and was in a convalescent place he came there. He is at the Colony once a month at the clubhouse So I get my hearing aid checked and cleaned and my ears too. There is no charge. When I went to Well Quest Assisted Living he came their once a month and did all the things he did at the Colony and at no charge. I have purchased 2 pr of hearing aids from Dr. Mike Johnson and the 2nd pr even had a small remote control so I could change the settings from Normal to Comfortable to Music which is great for TV and the control had plus or minus allowing you to adjust even more than the 3 settings. I have absolutely nothing I could ever say negatively about Johnson & Johnson Hearing Aids

The minute I walked in and was greeted by Mary I already knew I was in good hands. Dr. Mike made me…read morefeel so comfortable and he was very easy to talk to. I'm in my early 50's and losing my hearing in my left ear due to the music industry. He explained everything to me and made me feel at ease. Thank you so much! I highly suggest Dr. Mike if you are having hearing issues. Don't be afraid like I was. He can help you and change your life.

I am so grateful for Dr. Donaldson and his staff! Being a singer, it was so important to me that I…read morefound the best care possible, and this office definitely checked all the boxes! Dr. Donaldson and Mirna did a great job of soothing my anxieties and making sure I was completely taken care of. I'm so thankful he's put me on the road to recovery and I can start singing again. Thank you all so much!!

I was told on September 23, 2025 I needed a surgery. It is now may 26, 2026 absolutely nobody has…read morecalled to schedule my surgery. Regardless of insurance it does not take almost nine months the schedule a procedure. I've called and been told a message is being sent to the surgery scheduled, I've called and been told a message is being sent to the office manager and to expect a call back, I've called and been told the practice manager is getting involved and I'll be hearing form them. Not a single one of these things have happened. Getting ahold of some at the practice is impossible. I don't even know if my referral is active. I'm not even sure if the doctor is taking my insurance. DO NOT COME TO CALIFORNIA HEAD AND NECK. If you're pcp refers your here have your referral redirected immediately. Don't wast your time. Doctor Banthia couldn't even be bothered to explain a procedure, he told me to scan a QR code on a brochure then told me to use AI.

After my first poor review I was contacted by Mark in their marketing department. He apologized and…read moreasked for a second chance. He offered to send me the original $50.00 gift card plus an additional gift card if I made an appointment. I had my appointment on Saturday June 27th. The audiologist was very nice and sympathetic to my 3 year battle with tinnitus. The hearing aid calmed the tinnitus but my hearing was still to good to warrant hearing aids. I would have given a good review if it hadn't been for the phone call I was about to receive. Mark called me and stated that he was sending me a $50.00 gift card and the second card would be for $25.00. He then had the nerve to change the terms. I would only receive the cards if I retracted my original review and leave a positive review. I will not change my original review because that is exactly what happened. It may not be illegal but is certainly unethical to bribe someone to leave you a good review for monetary compensation. This guy is a piece of work. I don't need your $75.00 dollars, if I did I wouldn't be shopping for $8,000.00 hearing aids.

By far, this location/office has provided me the best experience and top notch treatment. My…read moreSpecialist Teresa took good care of me and making sure I get the best out of my hearing aid. I left with a big smile because I can hear way better now. All my issues have been resolved as well.

Been wearing hearing aides for fourteen years. Been to four different providers. My first was…read moreBeltone in Riverside. Great providers and my hearing aides lasted years. The last two were the pits. Poor service, no choice in hearing aide choices. Infinity has been the best I've had. Very thorough ear exam, my hearing lost was thoroughly explained was given multiple choices in hearing aides lasted years brands. Very professional and friendly. Highly recommend this company to anyone looking for help with hearing loss.

I was looking around for custom earplugs for motorcycle riding and found Infinite Hearing…read moreSolutions. Whitney runs the front of house and is helpful person who will try to get you in ASAP! Ryan runs the back of house and is responsible for your hearing needs. He helped me select what product was best for motorcycle riding. We settled on filtered earplugs! The molding process was super quick and the product arrived at their office in 2 weeks. The final fitting was a quick 15-minute check-up. I love my earplugs and would recommend them to anyone looking for custom motorcycle earplugs!

the receptionist, is not very nice I hate it when I have to go there. The guy in the back is very…read morenice very friendly and professional.

The audiologist, Naomi, and front office, Sue, were great to me the couple years I frequented the…read moreplace. I had a work comp claim for hearing loss and HearUSA had a contract at the time with the intermediary insurance company. Sue handled all the necessary paperwork, which documented my work's acceptance of the claim, I had brought in. This was very helpful. I was provided a hearing test and the aids were ordered. Within a couple weeks I went to pick them up. The audiologist showed me how to use them, programed them to my needs and explained how to use the related app on my phone. Over those couple years afterwards I would return quarterly to have them replace the domes and check the speaker wires. I was in and out within minutes. Twice I had to have the aids returned to the manufacturer due to issues that arose with the internal speakers. They handled the packaging, shipping and follow up. I received them back in a timely manner. Those aids are now out of warranty. I was advised that HearUSA does not now have a contract with the intermediary insurance company involved in my original claim. I was advised to contact them should my employer, via work comp, provide me with a new set of aids once these bite the dust, to determine if whatever intermediary insurance company is being used is on their list to work with; and we'll go from there. My experience with this particular franchise was 5 star and I hope to return when that time comes.

Dr Matthew Leach, MD is amazing and I highly recommend him. (Otolaryngologist)…read moreI had polyps removed and septum corrected. Never had to use more than Tylenol. No bruising after procedure and no complications. Office very helpful and patient.

From the owner: We are dedicated to providing unparalleled comprehensive, cutting-edge medical and surgical…read morespecialty care to pediatric and adult patients affected by ear, nose and throat (ENT) disorders. Our practice strives to demonstrate compassion while maintaining high reliability as we aim to fulfill a superior patient-centered experience. We thank you for the opportunity to be a part of your healthcare team. We are proud to offer our patients unparalleled audiologic services, from comprehensive diagnostic hearing exams to custom hearing aids with the goal of improve their quality of life by ensuring healthy hearing. Our Clinical Audiologists work alongside our ENT Physicians in both locations.

Brad, the audiologist, and the receptionist, Jessica, at the "Temecula" Hear USA office, helped…read moremake the purchase of a new set of hearing aids an informative and fun experience! They fitted me with updated, technologically advanced h-aids and clearly explained each step of the process. I left knowing I made the best purchase to suit my individual needs and most importantly could hear better than before I'd walked into their office!

Brad Noggle and his receptionist are outstanding. I had a great experience going with my husband…read moreand now I am experiencing the same with myself.

Connect Hearing. Temecula, CA is a great company. I enjoyed Carrie, although she is at a different…read morelocation now, she is a very loving person. My dad also loves Laura--The Lab Tech. & Danielle is so sweet too. Very caring people. My 94-year old dad benefits from their services. They clean his hearing aids and adjust them to suit him, thank you so much Connect Hearing.

I was referred to Connect Hearing by my primary Doctor. This is my first time to get hearing…read moreaids. Carrie Gomez is awesome! She is professional, knowledgeable and personable. She answered all questions and took her time to explain everything. Went home with hearing aids and she called me on the weekend before my follow up appointment to see if I had any questions or concerns, Carrie is wonderful to work with and she made this an amazing experience! I highly recommend Connect Hearing in Temecula & Carrie Gomez! Nancy - aka Joey Kupan