I am an experienced hearing aid user of over 25 years, having been fitted with three different…read morebrands of hearing aids in three different cities. When we moved to Temecula I needed a local hearing aid provider. I have always preferred family-owned and operated businesses in close proximity to where I live. Since the first phone call to Infinite Hearing Solutions to further appointments for a new hearing aid, the new technology they offer, a hearing test in a up-to-date and sophisticated hearing booth, to being form-fitted for a new hearing aid, to excellent service, compassion of my hearing issues, product knowledge, professionalism, and the quality of follow-up care made me thankful and appreciative of the time Ryan took to explain my hearing graph and the brand he recommended is comfortable and fits my needs. The entire process was fantastic. Ryan and Whitney are a high-quality pair who seamlessly work together to make your visits enjoyable, while fitting you with your individualized requirements. I highly recommend Infinite Hearing Solutions for anyone needing hearing care.

I was looking around for custom earplugs for motorcycle riding and found Infinite Hearing…read moreSolutions. Whitney runs the front of house and is helpful person who will try to get you in ASAP! Ryan runs the back of house and is responsible for your hearing needs. He helped me select what product was best for motorcycle riding. We settled on filtered earplugs! The molding process was super quick and the product arrived at their office in 2 weeks. The final fitting was a quick 15-minute check-up. I love my earplugs and would recommend them to anyone looking for custom motorcycle earplugs!

Mike Johnson is without a doubt the best hearing specialist ever. I first met him when I needed…read morehearing aids for my impaired hearing. I did some research and found that he was donating his time to Menifee Senior Living, an assisted living facility where my mom resided. He would spend time every week meeting with residents to help them with their hearing needs. That was all I needed to make my decision of who to go to for my hearing needs. I have been in his care now for 6 years, he also takes care of my mother's hearing needs. The best thing about his care is he schedules a visit every 6 weeks at no charge to clean the hearing aids, remove wax build up from your ears and just have a friendly visit with him. We recently moved to the state of Georgia which would normally make it impossible to remain in his care, but he set me up with a second pair of hearing aids so if ever I had an issue all I had to do was mail the hearing aids back to him and use the back up pair. This system worked perfectly. I also called him about a problem we were having with my mom's hearing aids so he recorded a video of what he thought the problem could be with how to address the problem and it worked. I can't express how wonderful Mike Johnson is and encourage you to give him a chance to take care of your needs. You will not be disappointed.

Mike is truly the best! He took what was left of my hearing and improved it in an amazing way. I…read morewent to specialist and thought I was going to have to have a cocholer implant because they said my hearing was too bad. However,, it's not true. Mike set me up with new hearing aids and now I'm almost back to the baseline from before. I would highly recommend Johnson and Johnson. They are true professionals.

I am so grateful for Dr. Donaldson and his staff! Being a singer, it was so important to me that I…read morefound the best care possible, and this office definitely checked all the boxes! Dr. Donaldson and Mirna did a great job of soothing my anxieties and making sure I was completely taken care of. I'm so thankful he's put me on the road to recovery and I can start singing again. Thank you all so much!!

I was told on September 23, 2025 I needed a surgery. It is now may 26, 2026 absolutely nobody has…read morecalled to schedule my surgery. Regardless of insurance it does not take almost nine months the schedule a procedure. I've called and been told a message is being sent to the surgery scheduled, I've called and been told a message is being sent to the office manager and to expect a call back, I've called and been told the practice manager is getting involved and I'll be hearing form them. Not a single one of these things have happened. Getting ahold of some at the practice is impossible. I don't even know if my referral is active. I'm not even sure if the doctor is taking my insurance. DO NOT COME TO CALIFORNIA HEAD AND NECK. If you're pcp refers your here have your referral redirected immediately. Don't wast your time. Doctor Banthia couldn't even be bothered to explain a procedure, he told me to scan a QR code on a brochure then told me to use AI.

Had a test done at TVH per Dr. Ruiz .. Contacted office via…read moreemail and phone several times no response.. unexpected result , Shame on U.........................

I have been contacting the office for a few weeks now and can't get anyone to respond…read more I'm a veteran trying to pursue help through the VA but I need my medical records. I have called, texted, and sent emails. I am asking for very little... the resolution is a 2 minute phone call. The fact that I'm not worth two minutes is a bit frustrating. Patients deserve better. I will probably never get a response so I will have to start this process all over again with new VA doctors. Don't do this to the next person please...

Excellent service from entering filling out the paperwork through the examination process as well…read moreas interaction with Dr Leach thank you

Not only did they get me in same day for plugged ears but Dr Uyesugi was great at clearing the wax,…read morechecking out my ears and had a great "chair side" manner. 5 stars!

dropped off my aid on Friday with a broken wire. Picked it up on Tuesday all fixed. it was my first…read moretime there and i was very pleased with the service i received. If needed i will definitely go to them again. Thank you.

Very friendly, truly FREE hearing test. Amazing staff and doctor. So happy I got this junk mail…read more Now I have a base line and a free recheck every year. Call and go get your hearing checked. For FREE

I'm still not to sure about this place yet. Only because not only did I go to my appointment early…read more I sat back in the room, waiting for an entire hour after my appointment time. also, I was given lab paperwork and I needed to call cause I had a question and it's a generic number that goes to all the clinics and it's almost impossible to get in touch with somebody at the Direct office. I left a message never got a return call back. I do have an upcoming appointment or I can redo my review if necessary.

They state they take CHAMP VA but then require Prior Auth's for procedures that CHAMP VA does not…read morereview PA's for so your left in a loop without care.

I'm writing this review based on a recent experience with my daughter at United Medical Doctors,…read moreand I feel strongly that other parents should be aware before going here. The only positive I can honestly note is that the wait time was short and we were seen quickly. Unfortunately, the care we received after that was very concerning. My daughter was seen for a significant infection, and we followed the treatment plan exactly as prescribed. However, I have serious concerns that the antibiotic prescribed may not have been adequate for the severity of her condition, as her infection worsened in the following days. She ultimately had to be admitted to the hospital for several days for further treatment, where the hospital confirmed, she was given an improper dosage of antibiotics and also poor post-care instructions. As a parent, it was incredibly distressing to feel like things were not improving despite following medical instructions carefully. Communication and follow-up felt limited, and I left feeling uncertain about the level of attention given to her condition. I'm sharing this because I would strongly caution other families--especially those with children dealing with infections or urgent conditions--to seek a second opinion or consider other urgent care options. Based on our experience, I would not return.

I visited this facility in March due to a very bad cold with heavy phlegm issues and cough. Dr,/PA…read moreZamora attended me and was very thorough in his examination of my health. He followed up with a chest x-ray as well as a ct scan resulting in other issues that I had to seek medical attention for. If not for him, the problems I had would never have been resolved. Dr. Zamora was kind and very patient as I made several calls with questions I had. I cannot thank him and the staff (Joe, Karina and Katie for their kindness. I am so grateful too all of them. PS I wrote this review based on my experience and to credit these wonderful humans.