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    HeartsNBones Creations

    5.0 (1 review)

    HeartsNBones Creations Baby Gear & Furniture Photos

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    17 years ago

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    Coco Berry Kids

    Coco Berry Kids

    1.0(1 review)
    0.0 km

    A mother and an African American woman, I would be the last person to want to write anything…read morenegative about a sister and business owner. But as a mother and parent, I have a moral obligation and I have no choice. My daughter and I stopped into Coco Berry Kids in Idyllwild Ca. We walked in and the owner Essie introduced herself as Essie the owner. I noticed right away she was not wearing a mask. She took my daughter's hand and picked something up with her other. Just as I was going to ask her to please put on a mask she started to cough three times. I was in shock is this really happening. She apologized and began saying sorry when I took my daughter out of there as fast as possible and drove home. I told my husband what happened and he called Mrs. Grundy. She said we have nothing to worry about and that she usually wore a mask but was putting things away and took it off because she was having trouble breathing and had set it down somewhere. The next day to my horror my daughter woke up in a pool of sweat and had a high fever. I ran and woke my husband who is a physician. My husband canceled his patients for that week. Through the Grace of God, her fever broke 4 days later. I feel a moral obligation to tell this story as I feel torn. As a black woman, I don't want to say anything but as a mother who just had the scare of her life I have an obligation and my conscious won't allow me to have any parent to go through this. And there are laws in place for reasons and wearing a mask is one. And grabbing her by the hand is not social distancing. I know Mrs. Grundy didn't purposely mean to get my daughter sick but her irresponsible behavior is unacceptable no matter what race or how painful this is to write. I'm sorry Essie. Sincerely feverishly sad mom

    Kid's Town

    Kid's Town

    1.0(1 review)
    3.5 km

    To whom it may concern, 2-11-21013…read more Today 2-11-2013 from my phone I goggled toddler clothing in my area. I am brand new to the Perris area, as well as CALIFORNIA in general. I am trying to get familiar with what is near my home and find locations to shop and introduce my 2 year old to. So with this application on my phone called "POYNT" a suggestion came up called Kids Town and only 2.8 miles from where I would be, so I called around 10:30 am to get more information about this Kids town ( if you were to look up kids town online it gives multiple suggestions i.e....kidstownplayandparty.com kidstownusa.com kidstowncenters.com (daycare) so I wanted to make sure via phone what your location was all about. The man who answered your phone this morning was extremely unprofessional as well as no etiquette for the phone nor customer service. He told me numerous times that I had the wrong number and that he was not a day care, I stated over and over that I don't have the wrong number and was NOT looking for day care ( being that I don't KNOW anyone here in Ca and that I am a stay at home MOM while my husband works ) I DO NOT NEED CHILD CARE!!! So he proceeded to talk over me and unfortunately hang up on me.... So I waited thinking maybe it was a LANGUAGE barrier, un fortunately that was not the case, he choose NOT To listen to a word I was saying because I called a second time and He answered and said this is RETAIL NO DAYCARE!!! DO NOT CALL AGAIN!!!!! I was hoping to get the point across I was NOT looking for day care and wanted to make sure of what Kids Town was about and what You all had to offer i.e. sizes , selection and brands. This saddens me because I find that customer service is no longer a priority, and that you had a potential customer, just trying to find out shops close and learn surroundings prior to driving for hours with a toddler. So thank you for ruining a potential customer! This was the career I had before being a mom (retail management: Store Manager and District Area Management for large companies over the last 12+ years) I find this situation EXTREMLEY DISGUSTING and RUDE I was able to reach the BETTER BUSINESS BREAEU and report such horrible service! If I was the OWNER or MANAGEMET of this Kids Town I would be beyond embarrassed for who you have representing your image!! At the location of 2560 N Perris Blvd 951-943-2300 ~Nichole

    HeartsNBones Creations - baby_gear - Updated May 2026

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