I understand the business and why they low ball you. However, it's a quick way to get rid of…read morebaby/toddler items. I always find great items priced fairly. I enjoy this location.

I always call ahead to see what items the staff is looking for so it's easier for them to choose my…read moreson's clothes he outgrew. There is plenty of parking and I am greeted right away at the door. The store is very clean and organized, plenty of items/clothes for the littles ones with reasonable prices. I drop off my bin of clothes and get a status text update of my place in the queue. They are pretty quick about an hour or hour and half until I am ready for pick up. I have no issues whatsoever and the staff pick several clothing pieces they will take. It's a win win for everyone and I walk away with extra cash in my pocket.

I wanted to buy quality presents for my two friends babies. This was the closest store near my…read morelocation and decided to buy the presents there. Since these were gifts for my two friends I told them I want them packed separately with two gifts receipts. They told me they cannot give me two boxes nor two bags since they are running out of them. This was really a NONSENSE. I spent over 100 bucks there but ended up having only ONE bag for TWO separate gifts!?? Really awful customer service including the manager. I hope the corporate sees this comment and realizes that this store really shames your brand.

I usually don't write reviews like this but this really bothered me today . I went in with my…read moredaughter in a stroller and so did my sister with her son and our aunt as well . From the moment we walked we realized the lady was coming around really often . As we were leaving even after we bought something . She scale up behind me and accused us of stealing . Apparently she's not used to seeing Latinos or latinas in the store because she had racial profiles us. I called back and all they said was they would talk to her. So I will never and I repeat never come to this store again . Apparently she forgot she in so cal where there are POC everywhere. Done with this sore last time I ever spend money here

She looked fabulous with the socks purchased at Tattle Tails...had to share. Going to buy more…read morebecause they were a big hit at the event. FYI: They carry different colors

I'm honestly so disappointed in this place. I came in on Saturday as a gift for my sister's baby…read moreshower. Turns out my mom bought some of the exact same stuff. So I called on Sunday to make sure I can make a FULL RETURN. The lady said, "yes" or else I wouldn't have drove so far. I just came in right now and denied my return. Don't get me wrong they were nice but come on. I just drove an hour to make a return.

Beautifully made children's clothes. Fun young girl who is very helpful working there.read more

Love love love this place! The cutest outfits and the employees are so sweet and very attentive.read more

Got a few Jellycats here for much higher than retail price only to find out later that they are…read morefake. I didn't want to write a review but after they deleted my comment asking them to be transparent with their customers about where they get their jellycats from and why they charge way over retail price, I felt inclined to warn others. This business is NOT listed on Jellycats website as a stockist and after I reached out to Jellycats customer service they confirmed that this business is not an authorized seller. Do yourself a favor and get your Jellycats from the long list of businesses that are on Jellycats official website.

Cute store with lots of baby items and JELLYCATS. This is a great place to get gifts that's unique…read moreto the surrounding area!

Store#1461 Charmane was absolutely amazing and helpful. She…read morewalked around helping everybody in the store. She was a great part of the team and I couldn't thank her enough

Aman and Dana helped me out a bunch. My son was sagging and desperately needed a belt. They helped…read moreout a bunch. Very thankful

I find what I need for my grandson. Always good prices and excellent quality. I love that they…read morehave different items for every season

If I can give zero stars, I would. Customer service at this location is horrendous and the…read moreemployees are disrespectful. I was standing in what I thought was the checkout line considering that I have never been to that location before, and the whole entire time that I was waiting 5-7 minutes or so; the male cashier glanced at me multiple times and not once did he let me know that there is an actual checkout line on the other side of the display. (Which mind you, you wouldn't have seen unless you walk to the other side of a display) As soon as the male cashier became available, I walked up to him, he points to the left and tells me that there's a checkout line, which he failed to tell me in advance and services another customer instead. Of course, frustrated and upset, I walked over to the other side of the display and then he calls me up now to check out. At that moment, I told him that he could have been courteous and let me know that there was an actual checkout line instead of telling me last minute. Instead, he gave me a poor excuse for not letting me know. I also explained to him that I was trying to reach way above the shelves that were out of reach and the female employees on the floor also didn't assist or bother to help when I asked them if they had a jacket in a certain size. Instead, the female employee told me all the sizes were out and that was it, so then I asked her if she can move the rack of clothes that she was stocking to be moved aside so I can be closer to be able to grab the jackets from the shelves up high. The male was rude and so was manager of the store, Staci. Staci was extremely unprofessional and rude considering she told me directly that it's a matter of how I speak to the employees, when I was not being rude at all. I was letting them know that if a customer needs assistance, then they should be aware of the situation and be courteous. Once I asked for her name before I left, she told me her name with a smirk and said to go ahead and report her. I hope the GM of this location addresses Staci's terrible behavior as well as her male coworker that also worked at the cash register with her and rectifies this problem. I would advise against visiting this location unless you want to be talked down to. I hope no one has to experience this type of bad behavior and poor customer service from the employees of this location.

I had a great experience thanks to Reham in the kids section at Zara. She is always so friendly,…read morewelcoming, and has a beautiful smile. Every time I ask her for help, she is quick to assist and makes everything easier. It's also really nice to see an Arabic speaking employee there. For people who don't speak much English, she makes a big difference and helps a lot. Thank you, Reham, for your kindness and amazing service!

This was my first time ever visiting a Zara location, and it left a great first impression. I…read moredidn't quite know what to expect, but I really enjoyed my experience and will definitely be back. The store at Victoria Gardens in Rancho Cucamonga is clean, well-organized, and easy to browse. I appreciated how spacious and comfortable the layout felt, especially around the fitting rooms, which made shopping feel relaxed rather than overwhelming. Customer service truly stood out. One sales associate (whose name I unfortunately forgot, but I believe it started with an S or possibly a Z) was very patient, kind, and attentive. She picked out several items for me, walked with me to the dressing room, and stayed nearby organizing and putting away clothing so she could be available when I came out to show her what I was trying on. I never felt rushed, and she really took her time to help me feel confident in my choices. I'd also like to recognize Celine, who offered a few helpful styling suggestions as well. Because of the excellent service from both associates, I ended up purchasing several outfits. Overall, this was a very positive experience, and I'll absolutely be returning. Great service, a welcoming atmosphere, and a memorable first visit.

I love fashion Q, but same products are scattered in different places. I was looking for WAX JEAN…read moreshorts. Some were hanging, some were on tables. Not a wide selection. I was looking for the cuffed shorts. Black only came in distressed (ripped). Mostly size S and M. No L. They also used to have XL, but couldn't find any. I probably came late to the game though cuz it's already hot and sunny weather. Fashion Q is the only store that carries WAX JEAN brand. I looked on Amazon and was going for $28, but Fashion Q is $13.99

Good store with lots of good options, but for some of their clothing items they don't have certain…read moresizes. Overall it's a good store. Check it out ! :3 also the workers are pretty nice.