I am reviewing My Eye Doctor on Shadeland Ave. Like others my initial visit was not good. I was…read moregiven a prescription for contacts that I could not wear. The prescription was not the same as my sample lenses. Because the lenses were purchased at Costco and one used before, I realized what was wrong, I was stuck with $200 of contacts I could not wear. They asked me if I would like a re-exam and I refused, what good is it going to a Dr. who already screwed up. Temple was kind and understanding but limited on what she could do. I received a questionnaire from the corporate office and filled it out with the facts (as above) It stated they would like to talk further and asked if it was ok to call. Of course. That call got action. Temple, who had already been so caring called and explained who the new Dr. was. What he would do before selling contacts and they offered a free eye exam. I agreed, with some hesitation and embarrassment. It was not necessary as they were welcoming, and the new eye Dr. spent about 45 minutes making sure the new contacts would fit. He even recognized I did not want daily wear contacts and gave me a test pair that were really comfortable. As fate would have it my husband hit my hand when I was placing a contact in my eye, and we have never found it. Upon calling, Temple, I was given a new pair and explained I didn't feel I was reading menus as well as I could. They included another contact to try, after talking with the Doctor. Contacts are now comfortable, and I am able to read a menu. I am going back again. Great difference with a doctor who knows what he is doing from one who does not.

Utmost professional and organized office. The staff and physician are always punctual, friendly,…read moreand very patient with all of my copay questions. I chose this location purely for convenience & my insurance 3 years ago and have had a better experience at this office than at my current Chicago MyEyeDr office. I try to return her when I can come travel back to Indy for work

Initially I thought Moody Eyes was named to describe the different types of glasses to choose from…read more As if each pair represented a particular mood. It turns out it may be a double entendre as it is Dr Moody's optometry one stop shop. Located on the first floor of the Saleforce Tower in the heart of Downtown Indy, Moody Eyes is an affordable destination for purchasing glasses with lots of great options to choose from. We've been coming here for many years now and much prefer it to Lens Crafters and the other pricey alternatives. Dr Moody himself is such a kind man with a great sense of humor and I dread the day he retires. I don't want to go anywhere else! His wife, Connie, also works with him and together they make a great team! It's easy to schedule an appointment online. Highly recommend it!

Where do I begin? I have been a customer of Dr. Moody for nearly 10 years and have never had an…read moreissue with customer service, but there is a first for everything. After looking at some frames i was told that with my "you have amazing vision insurance", I would still be required to pay nearly $100 for just a pair of single prescrition glasses. I then asked for a cheaper alternative and was told that i wouldnt be saving much money by doing so. I was then reasured how good my insurance was and how good of a deal I was getting. After several minutes of being intimidated by who I assume is Mrs. Moody, I then calmly explained how I normally do not pay for frames at the place I had previously gone. She responded with a look and tone that I can only describe as "unnecessary" and asked "well why didn't you go there then'? She was not nice, she absolutely meant it to be rude. I then said that I would not be getting glasses today and that i just want to pay for my visit. "Ten Dollars" are the only words she says next and I quietly handed her my payment, asked for my prescription to which she says "well we aren't going to give you measurements", which i replied with silence. I then proceeded to leave while promising never to return. I have never been treated so poorly by someone at a doctors office. I want to believe that I took things out of context or the wrong way but body language and tone said everything. As if they are angry because I can not afford their overpriced Luxottica frames... I will take my "had to do a double take your insurance was so good" and go somewhere better.

I received great service and professional support staff. People were friendly overall.read more

I had a really positive eye exam here a week ago after being years overdue for an eye exam. I tend…read moreto drag my feet on the self care/health department (no hair cut in over a year...anyone?) but I had heard great things about Invista Optical from a friend and it didn't hurt that they're conveniently located one mile from my house. I was able to easily schedule my appointment over the phone after a few rounds of phone tag and found a lovely appointment at the end of the day on a Friday to make for easy work scheduling. All three of the staff I encountered were professional and answered my questions about COVID safety precautions and cleaning processes. They also took my temperature upon entry. This particular visit was just for an eye exam but it's worth noting that they have a fun lineup of prescription (and non) sunglasses and glasses. Invista Optical is conveniently located a little over a block from the Cultural Trail and Mass Ave action making it especially handy for downtown dwellers and employees. Would recommend!

Have to support my local optometrists even though its a huge chain! STILL love this place, been…read moregoing for the past 3 years. I prepaid my contacts exams for 3 years for $100 and still using it. You can decline the upsell of glasses or contacts when you visit if that's what you're worried about! Ignore the haters, this is the best place to go if you need your eyes checked!

I have been going here for at least 15 years. My last visit will be my last at this location. I was…read more7 min late to my appointment and was told that they don't take guest past 10 min. Which doesn't make sense. As I was not 10min. Late. Anywho I was told the doctor on duty refused to see me as I had not filled out an online questionnaire and that they were too busy to see me. I was so confused, no one advised me of a questionnaire when I called to schedule. Nevertheless they appeared to be short of staff and had about 6 people waiting with no receptionist up front. Why overbook people just to refuse them when they arrive ? Does not make sense, just ridiculous.

My husband and I were looking for a new re doctor. My coworker recommended this location. It is…read morevery convenient if you work at IUPUI or anywhere downtown. They have free parking. Also I was able to get an appointment fairly quick. This location is for training medical students (future eye doctors). I appreciate how thorough the eye check up is and that you see a student and a doctor. I will caution that the appointment can take anywhere from 1 hour-2 hours. I wasn't prepared for that beforehand. Also they have a large option for glasses and contact lenses. I have a follow up appointment and I look forward to going to se them again.

Do not go here! They lie about prices…read more This was my first time at an eye doctor. I really didn't need glasses but wanted them for college to sharpen edges when I look at the overhead for a far. I wanted these cute Kate spade frames so I asked how much . The girl that help me said with everything included including visit it would be $350 up front and if insurance paid anything they would refund me what I over paid.I knew the frames were a bit price so I agreed and paid 350 right there. The bill came saying I owed $39 dollars- which isnt much but as I look at the bill I see the the frames cost 254 the lens cost $ 100 and I only needed one eye delt with it was even very low at -25...which like i said i really didnt need glasses they added all sorts of things to the lenses without asking anything and then it said my appointment was $191 because it was comprehensive. I was litterly with the eye dr. for 10 min and he said I have about perfect eyesight. Well, my insurance did pay some. So all together it came to $541. I paid the 350 plus the $39 I guess my insurance didnt pick up. What a sham. Beware of this place . They also dont contact you if you need to pay what's left even though I have called multiple times during office hours without a call back. So I got a late fee. I have to do it over the phone because I am in nursing school and have zero time to make that trip. Save yourself money and a headache. They are not worth your time

Staff was fine. Doctors were fine. Their business and insurance staff work is less than stellar…read more Peyton was difficult and rude. Will NOT be going back after years of using the Fountain Square office. Do not recommend to anyone anymore. Will be filing BBB report.

This review is for the mural and not the business. This is not only a mural, but an advertisement…read morefor Machja Eye Care. It is attention grabbing and very interesting. You cannot help but look. It is on the front of the building and wraps around both sides. It was painted in 2016 and is the work of Justin Oloson of Olson Studios. The right side of the mural depicts a close up of a bright blue-eyed person with glasses on set against a colorful wavy background. The front has the building's address hidden into an eye chart and a brown eyed man with glasses on and the colorful waves behind the eye chart and to the mans right. The left side of the building has a blonde-haired, blue-eyed woman, yep, you guessed it, with eye glasses, looking at the colorful waves that are in front of her. I like the colors used in the mural. The colorful waves contrast very well with the background. And even though it is somewhat basic, the artwork is on point, Olson is very talented. The mural is in excellent shape and looks pretty fresh. Parking here to get a closer look is pretty simple. You can pull into the clinic's parking lot or snag a free spot on the street, get out and look as long as your heart desires. I just parked on the street in front of the clinic. Anyway, as with most murals that I have visited and reviewed, this is not a long stop. I was there less than 5 minutes. So, you may want to consider planning out additional stops at many of the other attractions in the area, or making this stop part of a larger itinerary to maximize your time and trip.

My appointment was canceled, which was fine, the doc called in sick. I showed up looking to be a…read morewalk on in case the other 930 didn't show up. The entire staff let me sit there until 945 when I walked out. No one notified if the other patient showed up or offered to reschedule me. The lil Asian lady was extremely rude. She cut me off when I was talking to a completely different lady, asked questions AND answered them. No customer service. I will unfortunately be making the 35 min drive across town to the Avon location which I usually go to where everyone is hospitable. This location is just gloomy and dark. The air is heavy, and the employees don't seem happy to be there.

The doctor and receptionists at this location are really friendly and helpful. I was able to walk…read morein without an appointment and get an exam and new contacts in less than an hour. Weekdays after 2 the store gets a little more busy, but still you will be greeted quickly and seen shortly. I feel comfortable with the doctor and she listens when I prattle on about my vision; what I can see, what I can't see, what I want to see, etc. Another bonus they take my insurance!

My experience on 9/26/22 was a delightful one.The sales person JaKell was extremely knowledgeable…read moreof her duties and product,my process of purchasing eye ware was thorough and flowed like the mechanism of a Swiss Watch! So I will be encouraging my friends to visit this establishment!

Jordan was incredible! We were having some holiday eyeglass issues and he saved Christmas!read more

I've always gone to LensCrafters and have been happy with their service, but at the urging of…read morecoworkers, this time I went to Eyeglass World. I found it to be as nice as any other optical shop, the employees were knowledgeable and helpful, seemed to really want me to have a good experience. I was impressed. When they closed the sale I was more than impressed, I got the very same professional service I'd get from a high-end shop without the high-end price. it's been many years since I got such nice frames and lenses for less than $500. Seriously, this was the best deal of the year for me, and no waiting. the lenses and frames were ready in record time. So glad I came here, you should stop in and experience first class service without first class pricing. Thanks Eyeglass World at Southern Plaza!

Highly highly recommend this location. The people were so nice and accommodating. I needed glasses…read moreASAP and Nick helped me out. He was extremely helpful and patient even though I came in last minute. Nick and Brian were wonderful. Nick made sure to take care of every customer even when he was really busy.

I cannot say enough about how my husband and I love Shimp Optical! We feel like the staff and…read moreoptometrist are so friendly! Every time we go they are always asking us about our family and other things going on in our lives! This is so cool because it makes us want to come back! We not only love the staff but we love the building and close location from downtown Indy! We actually recently had to change insurance coverage because my husband had to change to a new job. So he requested that he be put on my works' vision so that he could stay in the network that Shimp is in. We recommend Shimp to any and everyone! You WILL have a wonderful experience!

New owner, was rude and uncaring. We won't be back…read more If anybody knows a personal eye center let us know. We are missing Michael Shimp and family. We wish them well.