Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

Prompt and knowledgeable -- great service in finding the culprit behind my dishwasher not starting…read more(small shard from one of my dishes in the impeller motor). Strongly recommend this repair provider!

Alberto was awesome!! He was so professional and he diagnosed and repaired our refrigerator…read morequickly. I will definitely keep his number and refer him to my friends and family.

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.

Absolutely! So knowledgeable and helpful. Great reference for an appliance repairman.!read more

They've been my go-to help for appliance DIY for at least 20 years. Why go anywhere else?read more

They have fixed my washer, dryer, dishwasher, and oven. They showed up when I needed them,…read moreexplained what they were going to do, told me how to prevent the problem in the future and charged a reasonable rate. You can't go wrong with them.

Excellent service, was to my house to install dryer plug and vent and then repaired washer from…read moreover filling. Great to work with. Highly recommend

I have a 42-year-old Maytag dryer that was making banging, thumping noises. I called AVP and they…read moresent Alex out the next day. Turns out it was a blower wheel and the part wasn't available locally. AVP ordered the part and Alex replaced it. PLUS he meticulously cleaned the dryer vent of any lint. Part had to be ordered and it took a week to arrive. But I consider that the shipper's fault, not AVP. They did their work as promised and did a professional job. Thanks for getting our dryer back in order! It runs quietly now!

Fast response, parts in-hane, fast repair, reasonable price, friendly service and advice.read more

I had lights that I thought needed replacing and intermittently my fridge would stop cooling, so…read morewas pretty sure I needed a new board or something expensive and lights. Micheal came out after 6pm, because of my schedule. Fixed everything and explained what was going on and was very affordable and could have quite easily taken advantage of the situation. I recommend this company.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

He is the one I call anytime I have an appliance repair. reasonable rates and willing to do…read moredifficult things like cleaning the underside of a washing machine drum.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

I needed a repair that I couldn't do. I called and was able to schedule an appointment easily…read more Patrick, our repairman, showed up on time and in one hour accomplished the repair. The price was very reasonable.

This company is the best appliance company I have ever worked with. HIGHLY RECOMMEND!! I've been…read moreusing them for YEARS and even purchased the VIP membership! The techs are super qualified and actually know what they are doing which is so hard to find these days. and the office staff is knowledgeable, kind, and work hard to get you an appoint quickly. Very satisfied with this company!!

They were on time and there was no guessing when it comes to communication. We felt like we were…read morethere only clients and that our needs were most important. He took his time to identify the real problem, not the problem I THOUGHT it was. He was thorough and very honest. I would definitely call them again. It was a wonderful experience.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.