Highly recommend! I have a 15 year old kitchenaid double oven that I really like. The heating…read moreelement went out. Another repair company told me the oven was too old and parts no longer made. And just replace the oven. Which I thought was ridiculous. I called north Dallas appliance and within 24 hours of coming out I had the part replaced! Reasonable cost and reasonable trip charge. Definitely 5 stars!!

Scott sent out his "ice maker repair Specialist" whereupon he replaced a Brand new Ice Maker…read moreassembly installed the week before by someone else with another new icemaker. He also checked the water solenoid valves which were just replaced. Waiting the recommended 24-48 hours, still no ice. He came back several days later and replaced the display board, saying that was the problem- still no ice 24 to 48 hours later. I was charged over $657.00 and still no ice. Scott is not offering any respite from the incompetence his repairman showed- You tube had more information than him!

Worst place ever. I paid $175.00 to have my dryer fixed only to find out it was not fixed. They…read moregraciously offered to sell me a used dryer because they could not fix mine. No refund for repairs. Bought the used dryer with a 30 day warranty. 35 days later it failed. I was told sorry your warranty has expired. Shady business I will never go back

I called this place and asked about my washer getting fixed! Without any hesitation the person on…read morethe phone began to try to figure out what the problem was. As soon as we figured it out he sent someone out to my house and he got it fixed the next day! Saved a bunch of money and got great customer service! I highly recommend trying this place out first for all of your Washer/Dryer repair needs!

Great service. the technician was on time and fixed our washer machine the same day. super…read moreprofessional and would recommend there service again.

What a shame. Family owned business that I had used and dealt with the father for years. The sons…read morehave now taken over. Last week, I called and asked if they worked on Wolf downdraft cooktops and tech said yes. He came and determined I needed a new motor and left, to return in the weekend. He never showed up , never called, and my calls to him would go to voicemail . Very disappointing.

I normally do not post negative reviews but I'm so upset about how I was just treated by, John, the…read moreowner of Marathon, I have to post this. I actually kicked him out of my house within one minute of him arriving which I NEVER have done for a service person before. I needed our dryer repaired because heating element was no longer working. My husband had removed the front cover of the dryer to replace the thermal fuse to see if that would fix the problem. When it did not, we called marathon to come out for a diagnostic call. We figured leaving the cover off would be no problem and allow for easy access. John arrived, wasn't particularly warm on the onset (seemed annoyed or stressed). As I led him to the laundry room, I acknowledged that the dryer was partially disassembled. Which honestly was a stretch because it was literally just the front cover off, no parts were undone. He immediately says "Uh, well that's a problem. I can't fix a dryer I can't diagnose." When I paused for clarity, he goes on to say (in an excessively rude and condescending tone) "I mean I'll try because I'm going to charge you the service fee anyway, but you really should have mentioned that in your scheduling. I usually charge an additional fee to put the dryer back together before servicing it." Had he said all of this in a polite tone, I would have inquired about the cost to reassemble the dryer, and then with understanding, say go ahead and do what you need to do. I wasn't trying to withhold any information, And honestly, it wasn't even really disassembled. His tone, approach, manner towards me was so incredibly rude and offensive, and frankly, I don't think he would've talked that way to my husband (or a man) like that. I simply asked him to leave my house. He promptly says " OK, Good luck" With an arrogant tone and then proceeds to walk out of my house and slam the door. Clearly, he doesn't need the business. Ladies, if you want to be treated with respect - AVOID!!

Marathon did an excellent job in repairing my refrigerator that quit on me suddenly. The technician…read morecame out the same day that I called and quickly assessed the problem. He ordered parts immediately and returned a few days later to perform the work and get me up and running again. The technician was prompt, professional, extremely knowledgeable and really nice. I also know that he was honest because my brother has his license in refrigeration repair back east and I consulted with my brother about the work and costs. This is the second time that I have used Marathon Appliance and I will definitely use them again in the future. They go the distance!

In PLANO, TX: Oh my…read moreGosh! These guys are Awesome-sauce! I have called them about five times now. The same crew (Mike and Zack) come out and make things work again every time. They are reasonable, reliable, responsive, flexible, and very personable. They've worked on our washer and dryer. Samsungs are so finicky, these ones are. The ones we have at our old house were better. But these guys have fixed both our washer and dryer, separately. Today, the are fixing our fridge and freezer. The compressor is not happy. They are also working on our oven. They rock! If your appliances need help, call Kwik Appliances (they are the "appliance whispers"). ______________ They had to order a part for our fridge and CAME back THE SAME DAY!!!! They were WORRIED about OUR FOOD. Who does that?! I CANNOT say enough GREAT things about this company!!!! THEY ROCK!!!!!! USE THEM!!!!!

Very impressed with the prompt response to my call for a broken dryer, especially on a holiday…read more They worked fast and came in under the initial estimate. I highly recommend Kwik, and I plan to call on them for any future appliance issues.

I had a problem with my dishwasher so I looked for a company that had good repairs, on time, and…read morehad reasonable prices. Extreme Care Appliance Repair was the best one I liked and contacted them. The lady was nice and got me an appointment pretty quick. The day the repair man was to come, he was right on time! That's unusual! Aaron worked on my dishwasher while we chatted. He told me a lot about the dishwasher and gave me advice about it. He also told me that I had a discount on the bill because I'm a senior. That was even nicer! He said he had fixed the dishwasher but it was old so I should look out for it. It worked well for awhile but then I couldn't get the buttons to do what I wanted. So I called and Aaron came back. He said the motherboard wasn't going to work again, and that I had a couple of choices; get another motherboard, if it's available, or buy another dishwasher. He found out how much it was at that time as about the same price as a new dishwasher. I asked what brand would be good for me, and I got it. My dryer had troubles during my dishwasher had its troubles. Aaron checked the dryer everywhere and found the vent needed cleaning, and he did it. He put a new thermostat in it and it's been working very well! I found a really good company with nice people and good work. I'll always call Extreme Care Appliance Repair when I have other problems with my appliances. I give them five stars.

Quality customer service provided both during scheduling and during my appointment. I was offered…read moresame day availability and when the technician came, he was very professional, knowledgeable, and completed the job before I knew it, while educating me on what the issue was and how to avoid it in the future. highly recommend Extreme care!

Very knowledgeable and nice person that came out. Fixed the issue with my dishwasher. And spent…read moresome time explaining options.

I called Denton Appliance after a brief interaction with another company where a "cheaper" extended…read morewarranty was pushed and the first available appointment would have been after Christmas. Al with Denton Appliance was pleasant and professional. He was able to accommodate a same day appointment, identify and correct the issue during a short visit. His charge was significantly less expensive the quote given by the other company.

Amazing service! And they work on the weekends too. I got Niyaz come over to fix a leak from a…read moreSamsung Dishwasher, and he got the job done quick. They clarified the price upfront, show me the problem and address the way they will fix it, so the whole process is very clear. They do have many excellent reviews on Thumbtack, you can check their service there as well if there are not so many reviews on Yelp. Otherwise, I highly recommend.

Not reliable. I was specifically told he would be here within a two hour timeframe - along with a…read moretext, 30 minutes prior as a heads-up. He also made it clear that, "we work on holidays." Not only did he fail to show up, he also failed to inform us.