They've been my go-to help for appliance DIY for at least 20 years. Why go anywhere else?

I've come to Adam the Answerman since the early 1990's when I lived in Mesquite. The staff is always friendly and gives solid advice on how to fix ANY appliance. They have helped me out when I felt appliance businesses were overcharging me. Their prices are reasonable. If I can, I take the part that is not working and/or take pictures along with model #, etc. Adam the Answerman has yet to fail me. You will NEVER find more knowledgeable, friendly, and patient staff!! Super folks that are not going to fleece you!!! read more

Recommended from ChatGPT,so I called. Steve answered and was very knowledgeable about the model I needed a part for. It was an older model dishwasher and the parts for the rack were discontinued. He said he had a wheel that would work. I took the whole rack in to make sure the wheel would fit because what I ordered online twice from Amazon did not fit. Joking I asked if he had a lower rack or could order one. He checked his computer and said I was in luck, he had a preowned lower rack for my 33 year old kitchenaid. I would definitely go back if I needed parts and highly recommend the store and Steve to help! The rack fit like it was brand new. read more

If you are trying to save money by repairing your own washer/dryer? Steve is your guy. I should've left him a review a long time ago. I've bought dryer belts, motor couplers, and today I picked up a washer inlet hose from him. He's never let me down. His mere existence as a business and him having the parts I need in stock, have probably saved me hundreds of dollars. He's the only person I know in my immediate area who runs a business like this and I'm sure glad he's there. read more

After hiring a person to fix the dryer and the dryer not getting fixed, I decided to try my hard at fixing my dryer. Went to Sdam the Answer man for parts, and he was SOOOOO HELPFUL with getting the parts together and what else to be aware of that may not work. He was right, and our dryer is back to working. read more

We purchased our first home (the last of the Non Qualifying Assumptions) in west Garland in 1990. it was the end of the yellow street light era...lol! I first went to Adam The Answerman in 1991. My wall oven (circa 1962 and turquoise in color) was original to the house. The oven was leaking gas and the clock malfunctioned. I went to Adam The Answer Man and resolved the challenges. I repaired every major appliance in that home over the next nine years thanks to ATAM. I have continued to use them even after purchasing a new home in The Colony in 2000. Gerald read more

They have the parts for old appliances. I had to repair a Whirlpool washer agitator and provided the parts required along with the support needed to fix it. The price was cheaper than Amazon. read more

This place is an amazing resource of not just parts, but also knowledge and help for how to fix your appliances yourself. I've come to AtAM for over 20 years and I've saved thousands on not having to replace appliances that just needed a replacement part. Great great place! read more

Adam the Answerman - Appliances & Repair Near Me - Dallas, Texas

Very familiar with the area and the older homes and quirky things. I was looking for replacement racks for the original 1965 oven and was able to find a suitable replacement that I could not find online or anywhere else! And the price was not outrageous either. read more

This store is friendly and helpful. If you know the part you need they normally have it in stock for appliances and furnaces. Adam is always my go to for these parts. Bruce Hard Hardwire Electric, LLC read more

I needed a part for my oven the day before Thanksgiving. He stayed open till I got to the store. Thanks for a successful Thanksgiving.

THE BEST! If you have an appliance go out, at least try Adam the Answerman first. He is awesome

My go to appliance parts store. If you are not sure if the part or the problem, they help you to determine the problem. The personal service to answer the problem or determine the part is reason for the higher price parts. Knowing this helps a little with the purchase, but... read more

I can 110% recommendation this business! Steve was awesome, so patience, helpful and fixed my problem! I watched a YouTube video thinking I could fix my oven. When I got stuck, I reached out on Nextdoor for help and several people recommended Adam the Answerman. Steve even went above and beyond ordering another part encase the part I had wasn't the right one. I am so grateful to have a working oven after a month. I only wish I had gone to him sooner! read more

Adam the Answerman - Working oven again - Appliances & Repair Near Me - Dallas, Texas

I was expecting some help but not the amazing level of service and patience I received from Steve. My old GE fridge was not working and Steve guided me step by step until we pinned down the issue. $100 in parts saved me a couple of thousands on a new fridge. read more

Been going there for years just thought I'd write a review. Very helpful good for finding older parts. Very reasonably priced.

Adam the Answerman is a great place to turn for electrical parts that you do not want to have to get from the manufacturer or may not be able to get other places. They can also give you advice on how to determine what your problem might be, and if parts are even needed. They are honest and dependable. They understand that if they help you out with free advice, you are going to turn to them for help the next time, and that time might produce a profitable one for them. If you have an appliance issue, Adam's your man! read more

NO RETURNS on anything electrical even if it is still in the box. They don't tell you that nor is there a sign staring that. When they told me the part I needed that was $150 and it was something else that I fixed for $1.25 they would not take it back; Not even at a percentage of purchase price. I have done business with them for years. They told me to "...sell it on eBay..." They have lost my business. I wonder if the $150 they "saved" is worth the rest of my business that they will lose. read more

As it's been stated by numerous reviews ahead of mine, these people have everything you could possibly need. I'm still amazed that they actually have that random little part that I need. Out of about ten times I've needed something from them, the only time he didn't have what I needed was an electrical breaker, but even still, he told me where to go and get it. The people here are very knowledgable and professional. Never disappointed in doing business with them. I'm assuming the man at the front is Adam. read more

Wonderful! Adam the Answerman is the first place I go to diagnose a problem and to see if it is something we can fix. They help diagnose the problem and usually have the parts in stock. read more

We have fixed our washing machine at least five times with the help of Adam. When it starts to make a weird noise we just make a little video of it and take it to him. He has nailed the diagnosis every single time! What a money saver read more

These folks are so helpful in resolving an issue and not selling your parts you don't need. They test their theory on the problem and help you know you are getting the right part. Great folks read more

These guys are great. I had a washing machine quit working last night. Had a repair company out that tried 2 different parts and that didnt work. Then they told me it must be the circuit board. I told them to forget it, I would just buy a new washer. Paid them their service call and went to home depot and ordered $2150 washer a drier. Then I figured I would call ATAM. Long story short, i fixed the washer with about 2 inches of electrical tape. Unbelievable. I will be buying the $10 hose from ATAM and I just cancelled my HD order. I also left a message for the repair company and gave them ATAM's number! read more

I can't say enough good stuff about Adam the Answer Man. Really it's the lady that answers the phone that is the genius. She has told me how to fix just about everything in my house. I even replaced the tumblers in my dryer when it started sounding like it had tennis shoes in it. She made it easy. My husband traveled and repairmen are so expensive. I don't know what I would have done with out them. I've been calling them for 20 years. Last month my refridgerator went out. She told me how to check to see what was out. How to remove the part. Sold me the new part and told me how to replace it. I thought I was going to have to get a new fridge. But, nope, Adam the Answer man to the rescue. I love them. read more

I have called on Adam the Answerman a few times when I was having appliance problems. (Ice Maker issue, Gas Oven that would'nt ignite, Dryer that made Gawd Awefull noise, and such). The people at ATAM know their stuff. If you can provide them with the appliance brand, model number, they can help you with the parts needed to repair, and the instructions on how to do the repair. I have saved BooKoos of bucks using them. They have walked me through the whole process of each project, and if I didnt have all the information they needed, I could just bring the part in and they would match it for me. The only appliance they won't help with is microwave ovens. (I would'nt want to trust that job to an amature anyway). I highly recommend them for homeowners. read more

I know this sounds repetitous to all previous reviews, but if you are the least bit handy and you can take simple directions, you can save a lot by getting your own parts from Adam the Answerman. Bring your part in or call them with brand and model number and they will tell you what you need and give you helpful hints on the install. We moved into our north Dallas home in 1997 and I have repaired a washing machine, icemaker, dishwasher and other items I can't remember. My brother in law who is much handier than myself has also used and thinks what they do is so cool. Most appliances are pretty easy to fix, you just have to know how to open the machine and what part you need and sometimes, patience. read more

I've been buying appliance parts from ATAM for now longer than I can remember. They are truly a lesson to be learned for other small businesses. First class customer service in all regards. If they don't have your part in stock, they will either have it that afternoon and if unavailable they'll tell you who has it. I've saved probably thousands of dollars over the years thanks to them. read more

I was ripped off over $200 by these people. I describe the problem I was having with my furnace in the man guaranteed me over and over that a new gas valve would fix the issue. The first thing I did was replace the circuitboard and guess what the furnace works just fine. Not only did he rip me off he gave me false information and refused to give my money back. Very dissed honest people read more

We came here looking for a replacement glass top for our cooktop stove that had been cracked. The lady checked and told us that they had the part and was ready to install it the next day but it would cost $302. Very pricey!! She suggested that we might as well get a new stovetop since this part was almost the cost of a new stove. Very nice lady. Told us the truth and did not push us into buying parts and services from them. Who could ask for better? Great place to get parts. Will definitely be back again. read more

With the help of Adam, I have repaired my washing machine, dryer, A/C blower, A/C compressor fan, refrigerator, oven, and hot water heater. They know everything and can tell you how to fix the problem, often over the phone! It's quite a drive from my house in Frisco, but considering the thousands they've saved me in labor charges, it is well worth it. read more

These folks are the best. I have saved over $2500.00 by patronizing ATAM. I have been in Dallas since 1994 and have used these fine people whenever I needed. They always start out with the least expensive part and work up from there as needed, to solve your problem. The only service man I ever call is my A/C guy. Everything else gets fixed by Adam and me!!!!!! They are the best bar none. Thank god they are here. Keep up the great work folks. read more

I have to agree with the reviews I have seen. Adam The Answerman has talked me through many repairs. I feel silly calling back with strange questions when I don't understand how these appliances work but they are always willing to help me find the right part to make an otherwise expensive repair simple. And it feels good to do it yourself and avoid a hefty "service charge". read more

Any time something breaks down in our home we call Adam the Answerman! We are so blessed to have stumbled upon this awesome business over 17 years ago. He has saved us thousands of dollars. He listens and tells you if your broken down appliance can be repaired, what part(s) you will need and how to install them. Recently our GE Profile side by side just stopped cooling. I had read on the internet that it would cost at least $700 dollars to fix at a minimum. Adam sold us the replacement computer part for under $200! We highly recommend you patronize this HONEST & TRUSTWORTHY business. *** Thank you Adam the Answerman! ***** read more

Needed to replace down draft filters in cooktop in rental-from-hell. Useless Home Depot actually recommended ATAM. Linda is a gem! I was able to order the filters by phone. When she called to advise they were in stock, she also had researched different filters & found pkg of 2 for half the original price! The other staff (David) was just as pleasant as could be. So glad to be home in Texas!!! I believe I will keep them on my speed dial! read more

I've been buying parts here for years. The staff is friendly, helpful and knowledgeable. They'll even give you tips on how to replace a part if you haven't done it before. Highly recommended if you want to save money by repairing your appliance as opposed to replacing it. a $20 part and a little of your time may save you a few hundred. read more

I shopped here for twenty years but never again. In the last week bought an icemaker from them and some parts to fix a dryer. They said the parts were returnable over the phone prior to picking them up, The first part did not fix the dryer so they sold 2 more parts that might work. No luck. Went to return the parts and was told they were NOT returnable, even a part in an unopened package! Read the fine print on their invoice before buying anything read more

Called today and spoke with John several times as dryer door micro switch had stopped working and dryer would on stay when I opened the door. John said they had the micro switch I needed, and in several other short calls, told me how to take the top of the dryer off. Within minutes, I had the switch out, and it was gunked up. I took a tooth brush and cleaned, and lubed slightly. It worked! I have been using them for years, as introduced by my dad, when younger. Adam The Answer Man," is a great business, and my siblings and friends use too. I am 71!! :-) read more