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    HearingLife

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    2 years ago

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    Northern Jersey Ear Nose & Throat Associates

    Northern Jersey Ear Nose & Throat Associates

    1.0(2 reviews)
    1.3 mi

    I've been going here for many, many, years, and seeing Dr. Lehrer. Recently, I've seen two of the…read morenew Dr.'s. One prescribed a diuretic (water pill) without prescribing potassium. I fainted, and had to go to the emergency during the night. Had I hurt myself..................... Another created an entirely inappropriate scene in the hallway, as I was checking out (another of my Dr.'s had one, too, with him, and won't recommend him).Dr. Lehrer no longer works in this office (he works at another branch in Teaneck) I don't know if he's taking new patients. I have no confidence in the new Dr.'s., at least not for the problems I have. The new Dr.'s do provide a range of new specialties, however. The staff should be more careful in matching the patient to the physician. I had one run-in, years ago, with a member of the office staff, on the phone. I REALIZED, HOWEVER, THAT IT WAS MY FAULT. I apologized and brought her some chocolates. She couldn't have been more appreciative. You go in with an attitude, you get an attitude. Yes, you usually have to wait to be called for your appointment, but not more than 15 minutes. When you get there late, you screw up the work-flow. Other patients will be called, who have arrived in time for their appointments. You'll have to wait. When it's you who's in the wrong -- don't blame someone else.

    This office is the worst at keeping appointments...especially around the holidays and summer…read moremonths. They overbook like crazy! The receptionist is rude and nasty! I went to the office 10 minutes late after they cancelled my appointment less than 24 hours in advance and I was driving so I couldn't write down the time and date. I called more than an hour prior to the actual time to confirm the time. I left a message because no one answered asking them to call me back with the correct time. No one did. I called again at 9:55. They told me my appt was at 10:00. I said I would be there in 10 minutes...and asked if that would be ok. They said sure...no problem. When I arrived no one called me up to get my insurance card or anything until 11:00! When she finally did she asked how long I was there. I told her a while...she gave me all new paperwork to fill out and when I brought it up I politely I asked Do you know how much longer before I'm seen? The rude receptionist told me another hour and a half. I questioned her and she rudely said, well you didn't get here until 10:25, everyone else has to be seen before you. At that point I asked for my credit card back. Then the rude receptionist said well you didn't get here until 10:25, what do you expect? I reminded her that they changed my appt and that I did get there at 11:10. Then I asked why did you change my appt to this time if you were so backed up...funny thing, the actual doctors nurse said at this time, I can take you in now...that rude receptionist was still trying to argue with me...simply amazing!!! The worst run office I have ever seen!!! This has happened more than once to me and, I have heard many people argue with them about the same thing!

    HearingLife - hearingaidproviders - Updated May 2026

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