After completion of job, sales guy (Will) offered to come back and spiff it up. He did a fantastic…read morejob. I am really pleased with the work Jaco did for me. This is the third time I've used them.

Jaco installed piers at my house and crushed a sewage line. They wouldn't contribute to the repair…read moreeven though they caused the damage. They won't return my emails and voicemails. What a horrible experience and thing to do to a family when you claim to be a trustworthy company. Not only did I have to fix the pipe, it caused a sewage flood where I have to replace my flooring and now have to grow grass in my backyard where we dug 12 feet to do the repair.

Pros Friendly stable…read moregroup of workers Willing to take project on after first contractor quit abruptly after demo work done. (Bryant Hartke) The project manager is approachable and willing to work through problems. Cons Small company who also does emergency services work. This is fine but at times it disrupted the work being done for my project. The emergency services take precedence. The project did not get done when insurance's finish date was set. (October 31 2023). Housing and storage coverage were lost. The project manager did comp for some of these costs but only because I asked. Worried that the project was not getting done I hired someone in January to help finish the work. The project manager comped $2000 for this- a small amount of this workers cost. The company had communication issues. Workers would complain that texts, calls, and emails would not always come thru in a timely way. There was an incident on a Friday where my front door got broken (by a subcontractor). I called the company emergency call line because my house was not able to be locked. Despite a few calls the issue did not get addressed until Monday morning. Some of the workers were messy. I had subcontractors complaining about the environment maintained by this crew. Some of the workers would sit in their car or scroll thru their phone on site prior to 5 pm (quit time). When I asked why they didn't just leave since they weren't working they said they wanted needed the $. I never said anything to the project manager about this. Drywall pricing. The project manager wanted to charge me $8-9 per SF to drywall areas that previously had plaster. This added thousands of dollars to the project. He said he came up with his pricing by charging me 75% of the plaster cost. I did not think this sounded right so I paid 2 drywall companies to give me an estimate of the work. Based on these estimates a new price point was negotiated with the project manager- $4.57 per SF. I think of all the people who might have just accepted his charges. It's important to be an informed consumer and not just accept things. Certain things needed to be redone- leveling of the cabinets, doors fixed, painting. Also had to get a separate person to put the stairway banister back in. This company wasn't wanting to do that work. Holly Freeman

Following a toilet supply leak that ran for two days in my home while I was away Restoraid was…read moreassigned the cleanup. They started before I was able to arrive at the house. From that moment until their completion they were professional, caring, thorough, and courteous. The team later, Donna Colyer, was exceptional. They really did a thorough job. And in that time when we needed more than just weren't done they shared caring compassionate meant a lot. I highly recommend them!

Highly HIGHLY recommend! They came out and fixed a basement leak in the corner, AND installed 7…read morei-beams to stop by basement wall from moving in. All within 4 hours! They also went above and beyond to make sure we could finish the basement wall they fixed. Ensuring bolts weren't too long to get in the way of future dry wall. And ensuring they were spaced out away from where studs would go. And some how they were able to install the beams around existing pipes/electrical, I really thought we'd have to cut/move some things around.

The owner came out quickly and gave me an estimate. Steve was extremely knowledgeable about the…read moreissues with my house. Once I agreed to the work and had everything ready he had me scheduled ASAP. His son David handled the job and was on time and professional. Even though he ran into some unexpected issues David remained professional and courteous. He even let my grandson get in the cab of the backhoe with him. Everything was repaired and cleaned up in a timely manner. Awesome company and exceptional customer service.

Josh and his crew are GREAT! I was selling my house and the inspection found a mold issue in a…read morebasement store room. My realtor recommended Peak Environmental because they have done outstanding work for her in the past. I called Josh and he was fanstastic...super nice and very knowledgeable! They gave me a quote the following day and took care of the whole problem two days later. The Peak Environmental team is professional, clean, and very efficient! I HIGHLY recommend them for whatever environmental problem you might have in your home.

Our recent experience with PEAK Environmental, a company that provides air duct cleaning services,…read morewas disappointing. Despite thorough research and positive references, our selection of this company seemed to be a mistake. The initial interaction with one of the owners was positive; however, the service appointment itself was poorly handled. The estimated time of arrival on our date of service was not honored, and our attempts to contact the company were unsuccessful. The owner's explanation for forgetting the appointment was a personal issue. Despite our understanding of unforeseen circumstances and willingness to give the company another chance, our efforts to reschedule were ignored, and we were blocked from further communication. This lack of accountability and customer service is concerning. PEAK Environmental prides themselves on loyalty, communication and good work ethic....all of which were lacking from our experience with them. We are hopeful to find a company who respects our time and our business.

I called this company with an issue at a commercial building that needed to be resolved the same…read moreday - they immediately jumped on it, finished the job slightly under the quote provided and were fantastic to work with. I would highly recommend this company to anyone with a plumbing need.

If you want robbed, call this company. I had a small drain issue which was fixed in 25 minutes and…read morethey charged me $230. That equates to about $500 per hour. I have an attorney who charges me $250 per hour. I don't think plumbers spend 8 years in law school. The plumber told me they base their pay on the average of 2 hours to fix a drain clog and charge all customers $255. I got $25 off for being a senior citizen. Call them if you are a millionaire, otherwise stay clear. Oh, they wouldn't return my call when I wanted to complain about the charge. They were quick to pick up the phone when I needed service. So they do screen their calls. What a rip-off! Never again!!!

Jim and Roman did a fabulous repair of our roof after wind damage. They were quick, knowledgeable,…read moreprofessional and kind. this is a respectable , honest and wonderful company to use for your roofing needs.

Our gutters were falling off our house and anytime it rained, no matter how little, our basement…read morewould get water. We called Mater Roofers and they were there the next day to inspect them and give us a quote. Our house has had a few additions so it has really weird gutters and a lot of downspouts. It is also surrounded my pine trees so getting gutter guards was an absolute must as well. They gave us a quote and it was very reasonable for the amount we would need replaced and the labor to do it. It did take them three weeks to get all the material and schedule the install. They showed up with 5 guys and had all the gutter taken off and replaced with full gutter guards in 5 hours. It was very impressive. They had someone come out a few days later to do the final inspection. We also waited until it rained to let them know if everything was working properly. Since we've had them replaced, we have not had any water in our basement. The only thing we didn't love is they were not very careful during the install. They completely trampled our flower beds. I would understand if a few were to get stepped on, but yearly every flower was smashed and killed. They also left a nail from the old gutters on our driveway. I'm sure this was just something they overlooked, but if we didn't see that it could have caused some real damage.

I recently had a basement bathroom drain backup in my 5 year old home. The backup did water damage…read moreto the finished portion of our basement destroying the carpet, damaging base trim, and compromising wall sill plates. The night the drain was cleared by a plumber, Paul Abney of BuckCreek Restoration was in contact with me immediately that night following a referral from a neighbor. I did not know Paul prior to the event but I am very fortunate to have had his professional services attack the damage in my home quickly the next morning remediating the damage, removing the carpet, drying and sanitizing the basement living areas. Paul is friendly, very responsive, responsible, professional, and treated my home as if it was his own. His finish work is better than the work my builder had done! If you have an unfortunate incident at your home that requires professional remediation do not hesitate to call BuckCreek Restoration. Ken M. - Liberty Twp, OH

I got a quote from them in 2019. My granddaughter was diagnosed with cancer shortly after this,…read morethen Covid hit so insulation priorities weren't so important. I finally requested a new quote this spring. The exact same job I was quoted in 2019 was almost 3X higher! That's 3X in six years! Original quote was $1800 in Feb 2019, new quote was $5300 for the exact same thing. So I did some research to see if I was over reacting. I reached out to ChatGPT to see if labor and material costs had increased enough to justify the new price. It said no way! No, the $5,300 quote is not fair. If: The scope hasn't changed The spray foam type and thickness are the same They never came out to remeasure The original 2019 quote was $1,800 Then jumping to $5,300 (an almost 300% increase of the original cost) is well beyond reasonable, even accounting for: 45% material increases 20-30% labor cost hikes Higher fuel and insurance costs What Would Be Fair? Using the 2019 price as a base: Factor Estimate Increase Adjusted Price Materials (open-cell) ~45% ~$2,610 Labor/overhead/fuel/etc. ~30% ~$3,400 max A reasonable 2025 price: $2,800-$3,400 Not $5,300. So I checked Gemini and Grok AI engines to make sure I covered all bases. They confirmed that the the price increase was unjustified. Grok said: The nearly 300% increase exceeds general inflation (~20-30% from 2019-2025) and construction cost trends (~40-50% per Turner Building Cost Index). Insulation-specific increases (50-100%) suggest a $1,800 job in 2019 should cost $2,700-$3,600 in 2025. Gemini said: a near 300% increase (from $1,800 to $5,300) in 6 years is at the very high end of what might be considered justifiable given the market conditions. Increases of 50-100% (or even up to 150%) for some materials and services over that period have been seen, but 300% is extreme. Given the ridiculous price increase, I would be very leery of using them based on their pricing model. As all 3 AI engines suggested, Get Multiple Quotes: Contact 2-3 local contractors for competitive bids.

We had them spray in foam installation into our walls. They did have an issue with equipment the…read moreday of and were only able to do 1/2 of the house, came back the next week to finish. Wonderful people to work with. The guys working cleaned up and were polite. We felted bad because it was so hot we were giving them water. Looking forward to feeling a difference in our home. I would recommend them to work with.