Unfortunately, we've had some water issues in our basement for quite some time and decided to bit…read morethe bullet and get it permanently repaired. Brent came to our house and was extremely knowledgeable and well-spoken when dealing with customers. He let us know clearly in an easy to understand manner how exactly he would fix our problem. Since we met with 4 other companies, I feel like I can say this with conviction. I cannot emphasize enough just how professional & respectful the crew was and left out basement without a sign of them being there, except for the fixed situation of course. These men were at our house in the cold of winter including one day which was below freezing. By laying plastic down on our floors, they were able to keep the dirt out and one day they literally had to heat up the rock before putting it down because it was that cold out. They did this to meet a deadline to us and we really appreciated them. They are the epitome of what customer service should be. We've had big rains since then, so we are confident that our complete needs were met. I have highly recommended them to friends. So far two friends have also used them and are as happy with their work and work ethic as we are. I will continue to recommend them to anybody who has waterproofing needs. You will never be disappointed!

I've no idea who this Erin person is who left such a negative review nor why, but I'd like to say…read morethat nothing could be further from the truth. Aqua-Proof has fixed 2 separate issues at my home and has completed work successfully for others in my neighborhood. Danny and his crew are true professionals who listen to your problems and make every effort to solve those issues quickly, efficiently and as economically as possible. I would highly recommend Aqua-Proof to solve your water problems.

I tried a different company to waterproof our basement--WORST IDEA EVER. Seriously, just do…read moreyourself a solid favor and use Basement Worx Waterproofing! We wound up in an absolute nightmare with our previous contractors and it's embarrassing to admit it. But, Lonnie came back out for a second quote and also look at new damages and just offered endless grace and compassion for our situation--not to mention a baby on the way and this mamas stress was MAXED OUT. This whole team took extra good care of our home determined to make this situation end on the best note for us. Respectful workers, cleaned up every day after work and also left this place in almost pristine condition when they packed up the job. They even brought one of our Amazon packages in when it was delivered. I'm so glad we finally partnered with BWW. Highly recommend!

Basement Worx did a great job! Very professional and knowledgeable as well as a great price! Thank…read moreyou!!

Nate and his crew did an outstanding job - I hope - only time will tell. But forget that - they…read moredid an outstanding job of talking to me throughout the process and informed me of what they were doing, let me know the status of my house's foundation - left me with a really good feeling. I believe that as a result of their expert communication that I know exactly what's happening to my house and things I can do right now and in the future to help my house last as long as it can. I will be a customer in the future! That's a definite! Reggie Benson Jamestown Ohio

Will, ran the job professionally and efficiently. Brad and Craig were hardworking, skilled, and…read morerespectful throughout the project. Walt, the salesman, was honest, clear, and delivered exactly what he promised. The team worked smoothly and produced high-quality results. Highly recommended.

Jared did good work and I've hired him to work on more of my properties. Definitely recommend him.read more

Quick response, gave a bid. Was our 2nd choiceread more

Thanks, EverDry! You waterproofed my home in 2010 after my basement flooded and I've never had an…read moreissue since. My husband works in insurance claims and sees flooded basements on a daily basis - he is always impressed with how ours remains dry, even after the heaviest rains. Thanks again! LS Cincinnati, OH

Ever since they charged us a fortune to waterproof our basement which according to them would…read moreprotect our foundation our foundation has sunk so much we can't use the front door and there are many cracks in the walls. It is costing a fortune to fix this.

I was needing basement repairs quickly and for as little money as possible. I called several people…read moreand got quotes for the work. Gil and his crew came in reasonably priced, but I appreciated his straightforward explanation of what was needed, and how much it would cost. They came in and did the job quickly and efficiently. I couldn't have been happier. I highly recommend them.

I would not recommend CBW to anyone! Issac P., identified himself as the general manager came to my…read morehome on July 12, 2021 assessed, recommended, and provided a quote. Contract signed on date of visit, 1/3 of deposit paid ($850 dollars) work was to scheduled and completed within 45 days. To date, 9/24/21, have never been scheduled or any work done on basement at all. Issac P. has given me the "run around" or answers with promises of returning call after speaking to owner. Gil, has been left numerous voicemails, but has yet to respond. Nothing positive to say about this company. Had to file small claims suit and they have still yet to respond.

We returned from vacation and found a large separation next to our sliding door (between the door…read moreand the brick). I had four companies come out to evaluate and the evaluations ranged from "it's seasonal I would wait and see after the ground gets rehydrates" to it is something that needs taken care of today". We chose Ohio Basement Authority because their approach was based on actual information and a bit of science. I must say they were not the least expensive of the options, in fact they were the highest. However I wanted to fix the problem and not have to worry. We were informed the wall had dropped about an inch across the 25ft length. Without going into great detail, placing piers to stabilize the wall was recommended and we agreed with the solution. The team (Bradley R. and Jacob P.) that came to do the work were knowledgeable and professional. They introduced themselves and asked if there was a problem starting early. Then they began work as soon as they could, they had to go get a smaller backhoe to fit through our gate. They kept us informed throughout the process and were respectful of the space. This is a very invasive process digging down to the bottom of the foundation. The pile of dirt was amazing as well as the trench it was extricated from, but again they attempted to keep the mess minimal (which is not possible). After completion of the pier placement they filled in the trench and leveled the massive dirt pile the best they could, we will have to wait for some settling to get a final leveling. I would definitely recommend Ohio Basement Authority from the sales team to the installers they are geat.

I wish I would have gone with someone else. I had a garage foundation that was lifted. I feel like…read moreI got taken advantage of with extra pressure sales that were 6k over the original quote. The work was done in November. Now I am dealing with a huge mess in the yard and spending more money to get that fixed and on top of that, I see where they cracked the foundation/footer on the outside. Working with them was a mess. There does not seem to be a central person to answer questions. The garage never really got leveled but at least it's not supposed to sink anymore and is stable. It's supposed to be guaranteed but who knows? Don't be fooled by the ads. They make everything look nice in the ads but I still have a giant crack that's now filled with foam. I mean, it's a detached garage, but still...Do some looking around and NEVER let anyone high pressure you. Lesson learned.

Hughes Construction did an excellent job fixing our crawl space and foundation problems at a fair…read moreprice. Tyler Hughes, a professional engineer, was prompt in coming out to assess the project, based on our independent engineer's report, and in submitting a proposal. He and Gordon are extremely professional, knowledgeable, hard-working, versatile, and friendly. They are certified to repair foundation problems. Their attention to detail is impressive. Now several weeks later-after a hard rain-our crawl space is dry, groundwater flows away from our foundation in one line, and our downspouts drain out in a second line under a new front sidewalk. Our lawn, which they seeded, is growing nicely. Hughes Construction is a fantastic company. Jim Schoenfeld

This company was great across the board. Office staff and on site workers were communicative,…read morehonest, efficient, and professional. They made me feel much more comfortable about a kind-of overwhelming situation!

Dealing with this company has been a complete and utter nightmare from beginning to end. I have…read morenever in my life worked with a more unprofessional, disorganized, and disrespectful place of business. I am honestly not the type of person that goes out of their way to leave bad reviews, but I feel it is important to share my experience with others who may be potentially considering doing business with this company. STAY FAR FAR AWAY!!! Our initial scheduled appointment for waterproofing our basement was delayed a month due to them being behind schedule (which wasn't a big deal and we were able to reschedule). During the time they were completing the job they demonstrated no regard/respect for my property evident by the broken door frame, scratched floors, and busted steps they left behind by dragging their buckets of concrete everywhere... Not to mention the mess of concrete they let dry on our driveway, running over one of our driveway lights, and the cherry on top, stealing our outdoor hose that they used to rinse their equipment on the final day. Upon realizing all the damage they had done, I mentioned it to the guys, their solution was to 'tape the door frame' and sweep the floors... Displeased with their 'solution', I contacted their office manager and she assured me that they would send someone else out to take care of it. In the weeks following they proceeded to no show 3 times and then told me that they never 'officially' scheduled those appointments so it wasn't their fault no one came. I had been very patient up to this point, but my patience was wearing thin. Then I was referred to the owner, Tony. Tony seemed so polite, apologetic, and genuinely concerned about fixing the damage the guys had done. Tony came out to our house to assess the damage and my husband and I finally felt like things were headed in the right direction. However when the once agreed upon corrections were not made, Tony proceeded to yell at my husband about how we had never mentioned certain damage to him (which we had text messages/emails to back up our side). Overall his attitude seemed to be that we were inconviencing them. The fact that he had the audacity to yell at my husband still has me beside myself because we never asked for our property to be damaged and had his employees completed the job properly in the first place, we would never have been in this situation. The ONE and ONLY nice thing I have to say is regarding Eric who was ultimately the person that came out to 'fix' our broken door. He was super polite, communicated well, and was prompt, all qualities which owner Tony seems to lack. None of the rest of the damages have been addressed as I can not get anyone to respond to my emails or phone calls. Bottom line, pay a little more money to have a more reputable company waterproof your basement. EDIT TO ADD: Since writing this review, the company reached out to me and remedy the damage for the most part. I am still disappointed and frustrated that it took going through this process and having to write a bad review for them to contact me.

An elderly relative in my care had work done by this company and they said the employees were…read moreunprofessional on the job. Had uneasy feelings about the experience and there was a lot of "locker room" talk going on during the process. After reading some of the responses that this company has to bad reviews, it is all starting to add up. Watch out for these guys.

Highly HIGHLY recommend! They came out and fixed a basement leak in the corner, AND installed 7…read morei-beams to stop by basement wall from moving in. All within 4 hours! They also went above and beyond to make sure we could finish the basement wall they fixed. Ensuring bolts weren't too long to get in the way of future dry wall. And ensuring they were spaced out away from where studs would go. And some how they were able to install the beams around existing pipes/electrical, I really thought we'd have to cut/move some things around.

The owner came out quickly and gave me an estimate. Steve was extremely knowledgeable about the…read moreissues with my house. Once I agreed to the work and had everything ready he had me scheduled ASAP. His son David handled the job and was on time and professional. Even though he ran into some unexpected issues David remained professional and courteous. He even let my grandson get in the cab of the backhoe with him. Everything was repaired and cleaned up in a timely manner. Awesome company and exceptional customer service.