Buyer beware! The sales rep tried to increase the project price by 37% three weeks after the…read morecontract was signed due to "a low profit margin". After reading the reviews here, I am glad we are no longer purchasing from them.

We've had nothing but bad luck with this company. The sales rep was fine but the 'manager' above…read morehim was rude and condescending and talked to me like he was annoyed he had to call me. We ordered our windows in APRIL and we keep getting emails "great news!" your windows aren't coming until August 7th, then 10th and now 31st. It's such a scam dealing with these people because now we are stuck since they have been ordered and we can't get out.

Do your research and read the "warranty". I've had to have multiple windows repaired and my newest…read moreone has caused water damage on my ceiling. I have one that won't stay open and I've already had service done on a few for gaps. I will now be paying $150 for someone to fix a window that wasn't installed correctly to begin with and a window I can't open.

Called an ad I saw in tv. Operator talked me into an immediate next day meeting with someone for a…read morefree dinner gift card... I agreed. Next day after three hours sales presentation at our house, advertising by two get two free. The price per window was over $6,000 dollars and I need eight windows done. That seems out ridiculous.. even at only paying for 4 that's like Damm..... Do not call them.... Is a complete scam...

Not at all impressed with the costumer service. I called to get someone to come out and check one…read moreof my windows that wouldn't lock. They were supposed to call me back to set up a time. They didn't. I called back a week later to set up a time. They said they would call me the day before to tell me the window of the visit. They didn't call. So now im sitting here waiting for someone to show up today before 3. And since I didn't get notice the day before, I will probably be late to work because of their shit communication. ​

Better to have no doors or windows than to have window fail nation…read more I ordered 4 windows and 1 back door. Step one they only charged for 3 windows with 4th price was HIGHER than Windows by Anderson They took weeks to get the order wrong and brought a front door, which is too large. Office told contract installers to cut my wall to make the wrong door fit. They took weeks to get the next door that leaked water underneath and around the door knob. They returned 3 times to fix last person was mgr for the installers who said Ma'am we will replace it if it leaks again. BS! August - sent new door knob, put caulk in the hole before the new knob. Sales guy stated he would be my POC if there were any concerns but like the song Go on take the money and run pathetic employees and service What kind of 5 year old makes this decision Well now it has been winter and the could air comes in around the windows and I could just leave the door open and have same protection DO NOT use Window Nation - do it yourself with Duct tape and caulk or just remove doors and windows still better off yep!

Salesperson was late for initial consultation for a bathroom remodel. When he arrived, he first…read moreasked me if my husband was available. He then went on to ask a myriad of questions unrelated to our bathroom project, in addition to again asking if my husband could join us. I told him he was busy and could not join us and that I was the point person for this project. He asked a third time if my husband could join us, citing that I might not be able to remember all the information I was given. I told him if he was not going to provide a consultation/estimate for me, the project owner, unless a man was with me then we can cancel. I led him out of the house 30 seconds later.

I would recommend Buckeye for all your home improvements. The staff was very friendly and…read moreprofessional. They went above and beyond to help with installation. George has a great staff.

Called Kettering Overhead Door because we had a broken spring. They came the next morning and Lee…read morereplaced both springs in under an hour. I'm typically a DIY guy, but replacing garage door springs is dangerous work. Very reasonable pricing and fast service.

Kettering Overhead Door was able to come out the morning after my initial call, making an exception…read moreto their service range to take care of a broken garage door. Lee, the tech who came out, was able to fix the problem and service the other door to make it more usable. I was impressed by his professionalism, skill, and knowledge. The service cost a fraction of what replacing the doors would cost. Very impressed. Highly recommended.

I almost didn't call Pella because I assumed they'd be a lot more expensive than their competitors…read more Actually their bid was less than some others of similar quality. The sales and install processes were both smooth and hassle free. We bought a house full of Windows and a storm door for my 81 year old mother's Kettering ranch home. She is thrilled with the entire transaction. Thanks Pella!

ABSOLULTELY ABSURD!! I was just told that labor alone to service my sliding door was $420 then…read moreparts... For the two windows that need just minor service the ADDED labor was $250 ( the service writer was kind enough to knock it down from $360. Clearly, Pella has zero interest in servicing their product. Very disappointing of a major brand.

They did a very good job and their service technician did a very professional and efficient job…read more Their office paperwork was a little screwy as they were unable to locate my estimate when I called in to get the order placed but overall a good experience with them.

From the owner: Specializing in: - Glass Doors…read more- Table Tops - Glass-Auto, Plate, Window, Etc - Shower Doors & Enclosures - Mirrors - Furniture Manufacturers Equipment & Supplies - Furniture-Wholesale & Manufacturers - Furniture Stores

This review is for Pella Centerville Ohio. My project was started in April 2023. Windows were…read moreinstalled. Storm door was the wrong color. When the installer informed me during installation that the door was an incorrect color, the Pella salesman assured me he was handling the swapping out of the still-packaged door with a door of the same type but correct color. Seems pretty simple right? It's now July 2023 and I was very surprised when Pella told me two weeks ago that my project "slipped under the rug". Very frustrating and I still have no storm door three months after the start of my project. Update: I did finally receive a call informing that the door is now on order.

The sash cord screw pulled out and could not easily be repaired. Somebody from Pella came out…read morewithin a few hours - calling ahead to let us know when he'd arrive - and quickly repaired the window.

High quality! Great service! Excellent value! Rare experts in glass, window, and screen repair!read more

I live off a golf course and had my window broken by an errant golf ball. I called Lumpkin's the…read moreday it happened and they were out to give an estimate within a couple of hours. The estimate was very reasonable. Told me they would need to order the glass and it would take within 7-10 days which was right on the mark. When the glass came in they were out the next day to imstall it. Service took about 30 minutes and it was great-even did a great cleanup. I'm sure I will need their services again and will not hesitate to give them a call. I have even recommended their services to two other neighbors.