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    3.4 (5 reviews)
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    2 years ago

    This place is GREAT!!!! Bryan is awesome!! Very knowledgeable and helpful!! The best company in town for durable medical supplies.

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    2 years ago

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    3 years ago

    Super nice staff! They issued me a cpap, and delivered a thorough training on the equipment.

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    5 years ago

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    8 years ago

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    Lincare

    Lincare

    1.6(16 reviews)
    1.8 mi

    I have been a Lincare customer for several years. I have never felt that I got professional service…read morefrom them. I have gone to their office 2 times within the past year and both time I never got in the door. An older gentleman came outside and talked to me,went back inside , and then came back out again to talk to me some more. The last time I went to get a headgear for my CPAP machine and they met me on the front sidewalk and told me they were out of the headgear. Several days later I went back to get the headgear and they advised me that they did not have the name brand headgear but had an after market headgear that was just as good. After using it one month it fell apart. It was a piece of crap. I ultimately got online and ordered the correct headgear from another company. I was sent the proper headgear and it has worked fine. I am very disappointed with Lincare and am thinking about changing CPAP supplier. I could not recommend them. Richard and Avon Adams, both Lincare customers.

    When you go into their store the help is so rude and never want to help you. They will never give…read moreme any CPAP supplies. They say you have to order them. So I am set up for automatic supplies. Every order I am supposed to have come to me never comes unless I call them after the 10 day wait period to find out they were never mailed. Ex: Sept 6th they were to send out my supplies. On Sept. 17th I called and they were never mailed. So they said they would send them out. I received them on Sept. 22nd and they did not send 5 of the nasal cushions for my 90 supply. So I called them again on that day and they said the cushions would be mailed to me in 7 days. On Sept. 30th I called again to see where they were and they were never mailed, so the woman said she would put in the order again. This is crazy. I will now be calling my insurance company to see if they received a bill to pay for something I never received. This company totally sucks. Chris

    Rotech - Front of Store

    Rotech

    3.0(4 reviews)
    0.9 mi

    I had a really good experience with Rotech Medical Equipment in Tyler, Texas. The staff was…read moreprofessional, knowledgeable, and took the time to answer all my questions. They made sure I understood how to use the equipment and didn't rush me through the process. Customer service was excellent and everything was handled smoothly and efficiently. The whole experience felt organized and stress free. I would definitely recommend them to anyone in Tyler needing reliable medical equipment and support. If you need CPAP Supplies this is the spot with a great selection and great prices.

    Like others, I too have had a difficult time with this office. Many weeks ago, my husband and I…read morereturned the oxygen tanks and equipment that my mother had been using. Since the lobby was busy, we were told to set everything on the sidewalk just outside the front door. That an employee would come out and get it. Others were told the very same thing. So we did what we were instructed and we left. Just a week ago, we were given the message that somebody would be out to our house to pick the tanks up, obviously we didn't have them anymore. So I immediately called the office, the phone continued to ring again and again, finally prompting me to leave a message and that someone would call me back. No one called me back. Two days later, I tried again, over and over and over again and no one answered the phone, even though it was business hours. On the fourth day of waiting, I tried a few more times and finally got somebody to answer the phone. I explained the situation, and was told that someone needed to come out to my house with a document, and have me sign off on the oxygen equipment, and that that person would call me and give me the ETA of when they would show up. No one has called and no one has shown up. I almost feel like I'm being held hostage by these people. I do know that every time I have gone into that lobby to speak to them in person, I hear the phones ringing and ringing and ringing. Even though there might be four or five people in that office space, nobody ever answers the phones. So I know that that's why no one ever answered mine. If they care anything about customer service, they have a horrible way of showing it. I quit waiting and I quit calling. If my mom gets a bill from Rotech, they will be hearing from me for sure. Do yourself a favor and get your oxygen equipment elsewhere

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    Healthline - medicalsupplies - Updated October 2026

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