Linda told me she would try to help me get a ventilator so that my son with Duchenne Muscular Dystrophy could get out of the hospital. He has been waiting for release but cannot get discharged without a new Ventilator. The first conversation I had with Linda there was a little confusion about the paperwork to process in order to get the ventilator, but I thought we worked through it. I was hoping to get this by Monday and this conversation was Wednesday. Thursday I went by and offered to help move things along because my son is stuck in hospital and is in pain from laying in the bed for an extended period of time. On Friday I called and she said they could not get it for several days. I talked to APPLE Medical in Tyler and found they had r sufficient inventory and knew how to bill the proper insurance and could deliver it the next business day (Monday) I decided to use the company that could supply it. As I was reading the notes in my sons medical chart, Linda had called the hospital and told them because I was upset, they would not supply my son with a Ventilator. Seriously, I was upset so they thought they would punish a handicapped patient by withholding a medical device he needed event though I offered to pay for it. WHAT KIND OF MONSTER DOES THIS? Zero stars was not an option - JUST SHAME ON YOU!!! read more