Helpful staff, very nice owners. Love being able to support a local business in our small town.read more

From the owner: Oxygen, CPAP, walkers, canesread more

We were sent here to pick up something the VA didn't have on hand. The ladies were polite and…read morehelpful. After a little paperwork we had what we needed but Hubs wanted to look around. They had quite a bit of items designed to assist with the comfort of the disabled or elderly. We might just go back cuz Hubs wants a pillow for his head support.

It felt nice to go somewhere local to get emergency medical supplies without a hassle and wait.read more

I would give them a Zero. My sister had to return to the hospital because we waited 4 days for a…read morehospital bed. Terrible service.

They are understaffed. When I went to pickup my new CPAP machine there was only one young lady…read moreworking there. She was waiting on two shoe customers. She asked me to wait until she finished with them. After 20 minutes, I asked if she would hand me my machine I saw sitting behind the counter. She asked me if I knew how to use it. I told her yes. To which she replied, good because I don't know anything about CPAP machines. She had me sign an ipad and went back to the shoe customers. This was a weekday around I:00pm. Not to mention that their Respiratory Therapist could not accommodate my schedule! I offered to meet anytime on a Friday! No, he couldn't do that! The machine works. So, that's a positive! They need to hire more people and train them. Also, it is lucky I went by early because they had a sign on the door that they were closing at 4:00 pm instead of 5:30pm. Lucky for me I was off work that day!! They need to stay open the hours posted on the door and website. I checked and the early closing sign was on the door all week! Really???

This company is terrible. I had a aneurysm. I was in ICU for over a month. At that time is when…read morethey ordered a bedside toilet, because I was unable to get up and walk. She ordered it while I was in the hospital so it would be here when I came home. To my disbelief it took an extra two months after I came home to receive it! They do not keep paperwork they do it by paperless trail. That means they do not have an original copy, they do not keep one so therefore you have to take their word at what you and when you receive your Medical supplies. Even the neurologist in Longview Texas said this was crazy.I will pay the bill but that is not the problem it is only 100 and something dollars it's the fact they waited eight months to send me the bill and then they don't have a copy to show me.... They actually called my husband and asked him last month if we've received it so they did not even know for sure it had been delivered . Beware of this company because it does not do paperwork or filing like it should.

"RED BALL EARNS FIVE GOLD STARS!"…read more If you're a SHV/BAD local, you will have noticed that several medical supply companies have gone "belly-up" in the past six or seven years. RED BALL remains strong, and intact. There's a REASON for this. I don't work for them. I'm just a patient. I'm a new customer, for about a month. My story with them is a long and complicated one, but I'll be brief. The reason Red Ball Medical Supply is thriving, is down to the core of their operation. They are, in every department, consummate, professional, flexible, patient-focused, knowlegeable, expeditious, accommodating, and well-managed. A successful company's soul can usually be seen in how they treat their clients. The business culture at Red Ball is exemplary, rare, and a dying art. Not ONLY that... they actually have a heart. They actually DEMONSTRATED that they understood that each, and every, patient is different. Not just another invoice. I died twice last year during some really serious spinal surgeries. I've got a host of medical issues... and a 92-year-old Grandmother posing other challenges... My plate is FULL! I have ENOUGH STRESS! Red Ball Medical, especially Brandi and Ben, went SO FAR BEYOND the call of duty to help me with my medical needs--- they deserve a BONUS! I was convinced, after dealing with another, floundering, provider in town recently, that I was going to have to seek help from companies out of the area. With Red Ball, I now know there is ALWAYS someone on whom I can depend. My search is OVER! There were all KINDS of insurance confusions, and miscommunications between the agencies managing my health care, and Red Ball dove right in, and sorted them right out. FAST! If you, or someone you love, is in need of CPAP, O2, equipment, or any medical supply needs, don't waste your time hunting around! Get the proper care, right out of the gate! There's a REASON Red Ball seems to be the leader. I'm living proof. (*Even if they DIDN'T honor my request for a JACUZZI and WET BAR attachment for my medical bed!!!!!!!!!!!) :-p #CustomerForLife #MAJORFan

I had a great experience at Med Shop Medical Depit in trying to find the right CPAP mask. The…read moreemployee that helped me was Celeta. She even called and checked on me several times. Thank you Celeta your an awesome employee that goes the extra mile to help the customers! Thank you Sandra Walker Croom

i used this company years ago until they went out of my network. Recently, they became available…read moreagain due to an insurance change at work. they have helped me numerous times with supplies for my injured wrist. great bunch of friendly people there.

UNSATISFIED: CPAP people failed to deliver. NEVER reached out to the insurance company.... My case…read morewas going nowhere.... I AM EXTREMELY DISSATISFIED WITH THE MEDICAL SITUATION IN THIS CITY!!!! Marshalls Home Medical use this company with extreme caution! Marshalls Home Medical

The staff here are all incredible! I was moving my brother who is on oxygen tanks across country…read moreand they were helpful in getting us much needed replenishment. And even helped us find other places to get tanks during the rest of our trip. God bless them!

Amazing people! Very compassionate and accommodating. Worked with our schedule, called ahead, was…read moreon time and courteous. Then the owner called to make sure we were satisfied. I would highly recommend. I would give more than 5 stars if it was an option!

Great people. Honest, kind, compassionate. I highly recommend Allmed for your supply needs. They…read moretook care of my needs for a wheelchair for my son - could not be more pleased with these great people. Robert was awesome!