It's disheartening to be told from a trauma facility that "you have too much trauma to come here".
It's one of those things I will never forget. Feeling like you are too messed up for a trauma treatment facility to take me is beyond sad. I was told that recently. If I had so much trauma then why did they accept me a few months prior with the same amount of trauma?
I like to be fair in my reviews and as hurt as I am with Healing Springs, I am gonna go ahead and do the same and list my pros and cons.
PROS: 95% of the staff care and are unlike any other facility I have been to. That's the main reason I want to go back. I experienced care & empathy and when I was not well, there were clinicians ready to help me out. Also they specialize in trauma & addiction, which is what I need.
CONS
Where do I even start?
1. I already mentioned above that I have too much trauma for them which makes no sense.
2. The campus is in separate buildings and they do have venomous snakes, so utilize caution. They have a picture of the different snakes and their venom right near their dining hall. It's a great read. You can say, "oh, I won't go outside." Especially in the winter, BUT you have no option to NOT go outside because your dorm is not connected to the main building.
3. This is a big one. They violated my HIPAA privacy rights after I left. I NEVER include my
Dad or family in my consents. In fact, my therapist & detox facility were the only ones on my list. My dad was STRICTLY an emergency contact and I was very specific in saying to not let him know what was going on. When I got d/c 3 days later, they sent me to UBH Denton which was hell. Apparently my allergy to raw apple was taken as a suicide attempt when I asked for apple
Juice (which I can drink safely). The police arrived and I got sent to the hospital and I just watched as the nurse Kim, just ran her fuck!n mouth over and over. Her mouth didn't stop then. While I was at UBH Denton, she continually spoke w my dad and told him about every.DAMN.DETAIL of my stay while I was at Healing Springs. Like I said, HIPAA violation after HIPAA VIOLATION. it wasn't until my dad kept telling me what he heard and me asking him who was telling him that I found out who was breaking my privacy. To add, before I was I left their program, I told 4 different staff members, including Kim to replace my emergency contact with someone else who isn't middle eastern and angry. The info relayed should NOT have been relayed.
It wasn't until I called the facility and told them this is NOT TMZ, nor a gossip column, and to please tell Kim to SHUT.HER.TRAP. No wonder her son's an addict. It's not right of me to say that, but I harbor so much anger towards a facility that won't accept me and that severely violated my rights. There's a reason I don't have my dad on my consents - he talks like sh!t to me.
The next day, my dad was surprised that no one was talking to him so it seems like my message was received.
I am in detox now at Haven in White Rock. And I had called Healing Springs willing to forgive a lot of what happened. But when I call, and I hear bullshit reasons anytime I call about why I can't go there and maybe I should go to elsewhere bc my trauma is too much.... That was the icing on the cake.
The most recent thing they told
Me was to go to another facility after detox which made sense. But after I called them and confirmed with them that I can do a another addiction program and then go to them after, they had said something to the effect of "you don't have to come here after...." It's clear I'm not wanted with all their BS excuses.
They want cookie cutter trauma/addiction patients. The not too extreme ones. The ones they can manipulate easily so they can have an easy day at work. Hey, if you are one of those people, by all means, give it a go.
But don't f*ucking tell a trauma patient they have too much trauma to go to a trauma facility. It's like telling an addict they are too messed up for treatment.
I would like to have some hope in that I can get better. And that comment to me? That made me want to jump off a building at my detox bc I felt like I was not ever gonna be helped or deserving of getting better. I already feel like I am a lost cause, I don't need a facility to tell me the same thing.
And if they are that great of a trauma facility, they should be taking the hard cases. Apparently, they aren't equipped for that. read more