Not only is everyone very welcoming and kind, they truly listen to what your issues are. They don't…read moredownplay what your pain is and are truly wonderful people!

Their therapy was OK, I guess. I have very good insurance, but going there, my co-pays was over…read more$100 per visit. So they were either not billing the insurance right, not billing it at all, or just charging way too much. My last name starts with Mc.

This physical therapy center is wonderful. The service provided here makes a difference in so many…read morelives. The physical therapists are very knowledgeable in their profession. The staff is positive and excellent with scheduling your appointments. My gratitude to Rita Bayer, Susie Metzler and the staff is beyond measurable. Thank you for providing me the care I received.

awful logistic's on a path of very poor result's.north texas medical center was recommended and it…read morewas a breath of fresh air.it was like going from the stoneage to modern times.I hope this review help's somebody.

My hubby is using Active Home Health for the 2nd time now. They offer different types of medical…read moreservices (Nursing, Physical Therapy, Occupational Therapist, Lab work), of which we have used all now. Their corporate staff is very friendly and helpful, and the people they contract to do their services are professional, friendly and listen to you. We have not had the same experience as Gneaux W. We used them in 2017 and am to begin using them again for lab work and assist in transferring from wheelchair to hospital bed & vice versa. It is a matter of attitude, sometimes, as to whether or not something works well. Always keep in mind that caregivers can burn out, so try and be a bit forgiving if they have had a bad day. We are all here, playing out in our own personal theaters of drama, trying to make life a little better for each other. Perfection will never be achieved.

Not very good. Poor communication with expressing weekly needs. Double billing on holidays &…read moreaccepting tips. Letting home fall apart without saying. Driving in unsafe conditions. Not saying hello to me when arriving. No mental stimulation / interaction.

It's disheartening to be told from a trauma facility that "you have too much trauma to come here"…read more It's one of those things I will never forget. Feeling like you are too messed up for a trauma treatment facility to take me is beyond sad. I was told that recently. If I had so much trauma then why did they accept me a few months prior with the same amount of trauma? I like to be fair in my reviews and as hurt as I am with Healing Springs, I am gonna go ahead and do the same and list my pros and cons. PROS: 95% of the staff care and are unlike any other facility I have been to. That's the main reason I want to go back. I experienced care & empathy and when I was not well, there were clinicians ready to help me out. Also they specialize in trauma & addiction, which is what I need. CONS Where do I even start? 1. I already mentioned above that I have too much trauma for them which makes no sense. 2. The campus is in separate buildings and they do have venomous snakes, so utilize caution. They have a picture of the different snakes and their venom right near their dining hall. It's a great read. You can say, "oh, I won't go outside." Especially in the winter, BUT you have no option to NOT go outside because your dorm is not connected to the main building. 3. This is a big one. They violated my HIPAA privacy rights after I left. I NEVER include my Dad or family in my consents. In fact, my therapist & detox facility were the only ones on my list. My dad was STRICTLY an emergency contact and I was very specific in saying to not let him know what was going on. When I got d/c 3 days later, they sent me to UBH Denton which was hell. Apparently my allergy to raw apple was taken as a suicide attempt when I asked for apple Juice (which I can drink safely). The police arrived and I got sent to the hospital and I just watched as the nurse Kim, just ran her fuck!n mouth over and over. Her mouth didn't stop then. While I was at UBH Denton, she continually spoke w my dad and told him about every.DAMN.DETAIL of my stay while I was at Healing Springs. Like I said, HIPAA violation after HIPAA VIOLATION. it wasn't until my dad kept telling me what he heard and me asking him who was telling him that I found out who was breaking my privacy. To add, before I was I left their program, I told 4 different staff members, including Kim to replace my emergency contact with someone else who isn't middle eastern and angry. The info relayed should NOT have been relayed. It wasn't until I called the facility and told them this is NOT TMZ, nor a gossip column, and to please tell Kim to SHUT.HER.TRAP. No wonder her son's an addict. It's not right of me to say that, but I harbor so much anger towards a facility that won't accept me and that severely violated my rights. There's a reason I don't have my dad on my consents - he talks like sh!t to me. The next day, my dad was surprised that no one was talking to him so it seems like my message was received. I am in detox now at Haven in White Rock. And I had called Healing Springs willing to forgive a lot of what happened. But when I call, and I hear bullshit reasons anytime I call about why I can't go there and maybe I should go to elsewhere bc my trauma is too much.... That was the icing on the cake. The most recent thing they told Me was to go to another facility after detox which made sense. But after I called them and confirmed with them that I can do a another addiction program and then go to them after, they had said something to the effect of "you don't have to come here after...." It's clear I'm not wanted with all their BS excuses. They want cookie cutter trauma/addiction patients. The not too extreme ones. The ones they can manipulate easily so they can have an easy day at work. Hey, if you are one of those people, by all means, give it a go. But don't f*ucking tell a trauma patient they have too much trauma to go to a trauma facility. It's like telling an addict they are too messed up for treatment. I would like to have some hope in that I can get better. And that comment to me? That made me want to jump off a building at my detox bc I felt like I was not ever gonna be helped or deserving of getting better. I already feel like I am a lost cause, I don't need a facility to tell me the same thing. And if they are that great of a trauma facility, they should be taking the hard cases. Apparently, they aren't equipped for that.

The clinical component of this program is unmatched. The staff cares about the clients getting…read morebetter. They deal with not only substance abuse issues, also process and mental health issues. Personalized treatment plan.

Brenda Anderle, PA has been a godsend. I started having increased blood pressure on a Sunday…read morenight. I had always had low blood pressure in the past. I called my regular provider's office at 8 am Monday morning and spoke with the receptionist. I told her how high my BP had been and asked her to get me in as an emergent patient. She said she would have the nurse call me as she had just arrived at work. I waited 1 1/2 hours and did not receive a call. I finally called Family 1st Care. They told me to come out right then. Brenda saw me and got things turned around for me. She is very good and listens to her patients. My other doctor's office called me back around 11 am. I told the nurse I had already seen someone else. The office staff are very friendly and seem to really care, too. I highly recommend Family 1st Care. ( I don't know Rachel, but Jill Furhmann is also very good.

scheduled an appointment online, but when we arrived, we were told our time had been changed…read morewithout any prior notice, resulting in a one-hour wait. We booked a couples massage, but unfortunately the experience was far from relaxing. The therapists talked to each other throughout the session, which made it difficult to unwind. The door to the lobby was left wide open the entire time, and multiple customers and staff were walking in and out. We could both see and hear everything happening outside, which completely disrupted the atmosphere. To make matters worse, another couple there mentioned they had the same scheduling issue we experienced. After our session, one of the therapists complained about the tip and asked for more, which felt very unprofessional. Overall, the experience did not meet expectations, and I would not return.

Very professional staff. Was no hint or request for "additional services" which is refreshing today…read moreto find a place like that. There was no incidental touching during the massage either. My time started at 6:45 and ended exactly at 8:15. I have had dozens of massages and this one was adequate, nothing that made a lasting impression, but nothing overly negative either. Only real downside was the massage had a lot of focus on general scalp massage and hand massage that felt like time fillers. Same with going up and down the back the same way for what had to be 20 minutes a side. Also, I literally wear a small to medium NIOSH respirator because I have a small head, but for whatever reason the face hole in the bed was tiny. Either my nose was in it or my chin was. It was a relaxing experience and I would recommend them to others.

Melody Barker is our primary physician and she is very thorough, good bedside manner a nd…read moreknowledgeable. She has a pleasant personality.

I have been going there for 20 years. I have seen 3 or 4 different Doctors and 2 Nurse…read morePractitioners. My husband also goes there. Usually doesn't like some Doctors. But both of us feel very comfortable and appreciate the care we have been given.

The best doctor's office with the sweetest staff! They truly care about your needs and do…read moreeverything they can to take care of your current issue. Love love love it and it's in a cute little town.