Amazing.... I know it's short but they are the best. The two other companies all they were interested in was selling a complete new unit at $15,000 to $20,000. Heald came out and did repairs at MUCH less. AC runs like new.... read more

My Heald Heroes! Heald Mechanical is the best. I have had a couple of issues with my air conditoning and with my heater and Greg has been able to identify and fix within hours. Diane, Greg's wife, usually answers the phone and its always great catching up with her and scheduling the service. Greg always calls before coming so I can secure my dog which is great. My son and daughter in law also use Heald and have their son, Doug....equally terrific. Never tries to upsell their customers and works until the job is done. Checks many times before leaving that the problem is gone. A family owned business who actually feels like my own family.....they are great and you wont be disappointed. read more

Always great service!!!! Honest and trustworthy when fixing the problem!!!! I will continue to call them first for all my HVAC needs!!! read more

To say Heald Mechanical goes above and beyond is an understatement of a magnitude equal to saying the earth is as large as the sun (it isn't - 1.3 million Earths would fit inside our sun). Health Mechanical embodies the customer service ethic of legend - timely, highly competent, more than fair, and dedicated to working with vendors on behalf of the client in a manner befitting an Aurthurian knight of the round table. Committed, determined, patient - these folks are unbelievably decent and hard working and they very much deserve your business. Health Mechanical restored my faith in humanity. (In case you're wondering, I am not bring hyperbolic - Heald Mechanical is, in fact, this good.) read more

Greg & Doug Heald are terrific. Their HVAC and plumbing work is dependable and appropriate. They always do quality work at a reasonable price. Often, they come through at the worst possible time. Over Thanksgiving, we had clogged pipes that would not drain. Heald came to our rescue. And when we were out of town on vacation, our water heater blew up and leaked all over. Heald Mechanical came over and replaced the water heater before we came home! And they also cleaned up the leaked water. I love these guys a ton! read more

My A/C went down which is the worst thing I can even imagine. Brad rode in on his mighty white steed, diagnosed the issue, and had our unit spewing cold air upon us again in no time flat. Brad executed his duties like a sensei. Like a warrior prince, unbound by time or space. Thanks Heald, you healed me. read more

Greg Heald has kept our old central air gas furnace working well beyond it's normal life expectancy which is a tribute to his skill as an HVAC technician. Finally the main control board on the furnace quit working so it was time to replace the furnace. Greg installed a new Guardian gas furnace. It is quieter, way more efficient, puts out more volume while using less BTU than the old unit. It warms the house up in seconds not minutes! Very pleased with the performance of the new unit and Greg's first rate workmanship. read more

They were prompt in scheduling an appointment and the owner and his wife were lovely to talk to. We have a problem where our upstairs is 10-15 degrees hotter than downstairs and therefore neither temp is desirable. The tech they sent took a quick look at our heater, told us to run the fan and change our filter. Other than that he said there wasn't anything he could do. Except get another heater for downstairs but when we inquired he said they don't do larger jobs as they would take away from their smaller customers. So we just donated $200 to this company for them to tell us to run the fan 24/7 (which didn't help by the way). Such a bummer and waste of time and money. read more

Our 30 year old HVAC system stopped working and after calling a few companies we decided to go with Heald Mechanical and we couldn't be HAPPIER! Doug explained the different brands we could go with and what he liked and disliked about each option. He was honest with his opinions and in the end we agreed upon a system that fit within our budget. On install day they arrived on time. They were clean and respectful of our property. Doug explained how to best maintain the system with some easy maintenance recommendations. The new system looks great and is much quieter then our old system. I would highly recommend Heald Mechanical to my friends and family. read more

Heald Mechanical - Very clean and professional install. - Heating & Air Conditioning/HVAC Near Me - Sacramento, California

They're honest, on time, and reliable. They give real feedback and will not try to upsell you anything they don't believe is necessary. A wife/husband business that were recommended to us by another family in the area. May they stay in business forever! read more

Heald Mechanical is simply the best. They stand by their work and products. I have used Heald several times. After another firm had come out and told me I needed a new system for $14,000, I called Greg, the owner of Heald. He came out and said my current system is a "workhorse" and that there was nothing wrong with it. He could have also told me I needed a new system, but was honest with me. The big firms use deceptive practices and just plain lie. read more

Heald Mechanical came to the rescue! I called first thing this morning and the owner Greg Heald personally answered the phone. I asked if he serviced in the Folsom area. Greg said that they work in the Folsom area often. I explained that the air conditioner where my son and his wife live was not working. He said that he could get out today or tomorrow! In the mean time the Landlord called Greg as well and Greg explained a few things to try to see if the Landlord could fix it. (My son and the landlord had already tried as many things they could learn about on their own to fix it with no avail) Whatever Greg Heald suggested worked! The air conditioner was fixed at no charge through Greg's expertise over the phone! Heald Mechanical was so kind to be so helpful and give free advise. This owner is as honest as a person can be. He is not only kind but so intelligent and sincere. It has been extremely hot lately! (not cooling down much at night either!) All concerned will be resting in the cool this evening! Thank you Heald Mechanical for your incredible service and honesty. The Blair Family read more

The most amazing service , Doug and Greg have been very professional with repairing my AC and fixing the problem, the best ever , honest and punctual and knowledgeable totally deserve a five star review. read more

Excellent service! Our AC went out on Memorial Day. Heald was there the next day, checked our system made recommendations and saved us money. Friendly and professional service. Will definitely call on them in the future. read more

My grandmother's heater went out on a VERY cold winter day. She called someone randomly out of the yellow pages who came out- told her she needed to replace her entire system for $12,000 and if she did it immediately he would only charge her $11,000 (to prevent her from getting a second opinion). Following family's advice, my grandmother got a second opinion. Heald Mechanical came highly recommended by close friends who have had nothing but positive experiences with them. They are a local family business. She called Heald, spoke to someone on the phone who was very personable and friendly. They sent someone out immediately which was appreciated in such cold weather. Heald Mechanical spend hours at my grandma's cleaning out her system, replacing parts and repairing her current system. They stayed to make sure everything was running properly. They provided SUPERB customer service making my grandma feel confident and ultimately WARM again :). They were reasonable priced & it's good to know not everyone out there would take advantage of someone in desperate need of service. If you are looking for quality TRUSTWORTHY service I would go with Heald Mechanical. If there were 10 stars... I would give them 10 stars. read more

Heald Mechanical recently came out to fix my HVAC, and you can imagine how awesome it was that they came out on a Saturday less than twelve hours after being called. Greg was the specific person who came out, along with an assistant. These guys, from the start, were professional in every aspect. I was greeted with a firm handshake and we got right down to business. I told him what was going on, and immediately Greg went for the exact panels on the unit to remove. Turns out the problem wasn't mechanical nor electrical, it was dirty coils in front of the motor that pushes air through the house and a blocked drain. He cleaned everything out, put a new drain on, and I'm now basked in the glory of air conditioning without having a single part replaced. Now it's not always going to be that easy, but what a wonderful way to start summer! Greg and company are professionals through and through, and I will always turn to them for future HVAC repairs and suggest my friends do also. This is truly a first rate company to deal with, and for that I would give them more stars if possible. I really couldn't ask for a better experience. read more

Thank you Greg and Dianne for all your help. They are on it. Great customer service easy to work with and even though they were busy they fit me in. Thanks again read more

I highly recommend this company. We called them to check our Air Conditioner and they said all we needed is more Freon. Brad did an outstanding job. Also thank you Greg for your help over the weekend. read more

Heald Mechanical and Greg Saved Us! Last night our air conditioner stopped working. And today being Day 1 of a 7 plus days forecast to be in the 100's, we were a bit worried about getting our AC repaired. We called Heald Mechanical this morning and received a call back letting us know that Greg would try to get by later in the day. Due to the extreme high heat, this was a very busy day for AC technicians. Greg managed to add us to his already full day, at 6:15. He worked on our system for two hours, including going into a very hot attic, until he got our AC up and running. We could not be more appreciative of Greg and Heald Mechanical. Heard Mechanical came highly recommended from some friends and now we highly recommend them to anyone needed heating and air conditioning maintenance or repairs. read more

I've used the services of Heald Mechanical at various times since about 1983 for everything from replacing a sewer line to fixing outdoor faucets. Greg has always been highly professional & I've always been very happy dealing with them. You can call them anytime. Their work is always top quality & their prices are reasonable. They've never tried to sell me something I didn't really need. Their attitude seems to be: "If it's not broke, don't fix it". This family-owned company has been operating with integrity & fairness for (if I recall correctly) about 100 years. There don't seem to be a lot of such companies left with the personal touch we've felt from Heald, since many have been bought-up by large conglomerates with the goal of making themselves "the only game in town". I've always been very satisfied with Heald & would highly recommend them, especially if you're interested in people who will be "straight" with you & put your interests first. read more

Very impressed with Heald! Greg did a great job and was very professional and knowledgeable.

Greg (father) and Doug (son) are fantastic! On time and fair priced. Trust me when I say, trust them.

Heald Mechanical deserves five stars PLUS for its excellent service, reliability and honesty in evaluating needs and options when faced with a heating/air issue. After years of using a competitor that overcharged and pressured us into various sales schemes, we began using Heald last year. What a difference! Heald Mechanical is a family business, and we have the good luck to have Doug Heald, who is the son of the owners, as our service tech. He is brilliant when it comes to diagnosing problems and offering solutions--including options depending on the age of the unit. He has been incredibly helpful in working with our system, which has some issues, without pressuring us to replace the unit until necessary. His integrity, skills and attentiveness reflects values promoted by his dad, Greg, and his mom, Dianne, who answers calls and arranges services calls promptly. It is a delight to find a company you can count on whether hot summer days or freezing winter nights. Plus Doug's smile takes the sting out of those unwelcome repairs. read more

About half a year ago, my dad requested them to come out because the air condition was on but there was no cool air coming out of the air vents. Doug came out the first time and didn't really "fix" the problem the first time; yet, my dad was charged a fee for Doug to come out and check the issue. We were told by Doug that we were "programming" the thermostat incorrectly. It was understandable that he had to charge us for coming out. But after Doug left, the air vents still did not have cool air coming out of it. My dad called them the second time, and this time Greg came out to fix the problem in which he did fix it by replacing a new part. However, he charged my dad for the part and labor/fee for "coming" out because Doug has his "own" fee to charge and Greg has his "own" fee to charge. That is some Bs right there. They are ONE company, not TWO. Well if the problem was fixed the first time, there wouldn't be a need to get charged for the "second" fee. Definitely would not recommend them to anyone else. read more

Heald helped my husband and me so much when our a/c broke last summer. The company we usually use told us we needed a new a/c system which would cost several thousand dollars. Mr. Heald came out and was able to repair our unit for a reasonable amount of money. The other place complained because it was the hot weather and the man they sent didn't want to climb up on the roof. read more

Today one of the techs for this company attempted to get in to my boyfriends apartment. We did not have a service call and we were not expecting anyone. The tech tried to get in to the apartment for 5 minutes. I got to the door after realizing the door knob sound was for our place rather than a neighbors and I saw a shadowed figure aggressively trying to get in. I saw him walk away then he came right back, this repeated 3 times and I almost got a knife to open the door with. Instead he walked away and disappeared. By the time my boyfriend was able to make it back, the guy was no where to be found. After 15 minutes of searching and debating on calling the cops we found him. We asked him if he was the one who tried to get in and he confirmed. We asked why he didn't stick around to say hey, sorry, wrong spot and he replied with well I have other things to do. We called to make a complaint later and we were called back by the techs wife who then tried to cover it up and claim that it wouldn't be her husband even after confirming the car number and location and she would not allow us to to actually speak as she kept trying to interrupt us to tell us what a great guy he his. After both of us trying to speak and 5 minutes of arguing we eventually hung up as we could see this was not getting through. I do not trust this company as this man could not even figure out where he was going even after his wife stated "he's worked there for years" then she said "well he's only been there 3 times." They were contradictory and rude and tried covering their insane mistake. read more

Honest, fair, knowledgeable, quick to respond....Heald Mechanical is all of those things and more. I've been using them both personally and professionally for years. The are simply the best! read more

Heald Mechanical is the most professional and knowledgeable business by far. They came out on a day that was over 100+ to service our AC unit after normal hours. I highly recommend them to anyone. read more