Pawn Pro redeemed…read more Gave this place another chance today and a guy name Phil took really good care of me First thing I noticed when I pulled into the parking lot was chaos, apparently hobbyists that park there for the business next-door don't believe in yellow lines, Phil and I joked about it then he gave me a discount for good parking :)))) Actually anyone can get a discount for joining their rewards membership, and doing Yelp reviews :-) I got a gaming keyboard for 20 bucks, it wasn't wireless but it was backlit and had a lot of handy keys I also got a couple of tools that I needed for my toolbox really cheap An impressive selection of products considering the size of the place, they make good use of space

The owner is very professional and helpful. He has extensive knowledge about a wide variety of…read moretopics. I wouldn't hesitate to go to him for an assessment. He is my new goto person for silver and gold.

I purchased a fireplace for $140. It stopped working the same day. The store won't give me a refund…read moreor store credit because they are saying that it's new. Obviously not! They told me to call the manufacturer. I did and there is nothing that they can do. I wasted $140. I am not happy and won't be going back. I have been a customer for a while.

I received a loan on a very good and high-quality Hewlett-Packard computer. They were very nice to…read moreme the whole time it treated me well and respectfully. I recommend Pun Kehm to anyone who wants vast professional service by kind empathetic and understanding people who care. When it was time for me to retrieve my goods they were so kind to me and gave me back what I had given to them at a fair price. These are the nicest people in the city. If you have to get a loan on something, only go to them don't waste your time going elsewhere. They are the best. They give the best prices. They are the most considerate and empathetic and sympathetic and they really care about their customers a lot. I wouldn't go anywhere else.

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.

terrible place, the guy told me all my jewelry was costume jewelry and worth $5 when I know for a…read morefact it was real because I bought it myself and told me 8 different ps4 and ps5 games were worth $24. cherry on top was he ignored me while I talked to him and instead focused on my girlfriends boobs, and we had our newborn son with us, when we came in I made a joke about selling our son to the pawn shop, the man behind the counter went on and on about my joke after he said he'd take my son for $5 after some weird back and forth, creepy and disgusting, the man behind the counter looked like a child predator, receding hairline, almost no teeth and a fatty.

The guy was very rude and tired to give us $70 for a $800 PC and the guy was very rude when he…read moreanswered the phone these people need to learn what good customer service is because theirs were very poor

Referred there by kay jewelers and Scott said he would review each piece individually which he did…read morenot also apparently the 2 jewelry boxes I carried the items in were free because he kept them will never go there again way under paid he didn't have time to be bothered scam

I've been here a few times, and have always gotten a fair price, whether buying or selling. Owner…read moreis friendly and straightforward.

After shopping around I found Rochester gold and diamond to be the most fare. I got a great price…read moreand the place is clean and located in a safe neighborhood. Parking was annoying but I didnt realize they had a huge lot behind them by the house of guitars. Owner went out of his way to make sure I left happy which i think is a lost quality in todays marketplace. A++++ and if I find anymore diamonds or gold I'll be sure to visit them again.

Rochester pawn and gold is the best pawn shop in Rochester by far. They always pay the best price…read morefor gold, and the staff is friendly and helpful. Always my first choice, highy recommend visiting,

The service is great They are people friendly, and the Barter is good…read more you can find a lot of good odd stuff their , Go check them out.

As a service connected disabled veteran I lost money on a lay away because they only provide 30…read moredays no exceptions. They are only interested in money, not good business. As much as it is possible, I'm asking all military, veterans, families, and first responders to stop doing business with Pawn King at all of their locations. I just finished speaking with a lady at Evans Mills location who said she is one of senior managers. She refused to offer me a store credit, nor anything else for the sake of good business. Also, she interrupted me several times while I was talking - this is interpreted as rude and unprofessional. Thank you for reading this review, regardless of what you decide to do.

No clue why they have 1 star! Looks like some of the people just don't understand the point of a…read morepawn shop. The guy was super friendly and gave me a really sweet deal. He didn't interrupt our interaction to take a call or go on his phone, and seemed like a funny guy. Got some movies and cool coins for a good price and the store itself was really clean and well-organized. What more can you ask for from a pawn shop?