This is the pawn shop to go to if you want to sell your gold. When I entered the shop Bob smiles…read moreand greeted me with a handshake. Then he took a lot of his time to examine the gold that I had brought in. I had some pieces that I thought were 14k but were 18k instead which convinced me they are very honest. Also they paid me more that any other pawn shop in the area. They are the best.

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Always welcoming. Has to be the best prices for gold. They basically love to buy everything. If…read moreyou are looking for something particular just give them call. All the employees are welcoming and friendly. I worked with Matt was amazing. Come check them out.

Pawn Pro redeemed…read more Gave this place another chance today and a guy name Phil took really good care of me First thing I noticed when I pulled into the parking lot was chaos, apparently hobbyists that park there for the business next-door don't believe in yellow lines, Phil and I joked about it then he gave me a discount for good parking :)))) Actually anyone can get a discount for joining their rewards membership, and doing Yelp reviews :-) I got a gaming keyboard for 20 bucks, it wasn't wireless but it was backlit and had a lot of handy keys I also got a couple of tools that I needed for my toolbox really cheap An impressive selection of products considering the size of the place, they make good use of space

I called about selling some gold jewelry and such. They came to see me because at the time I was…read moreunable to drive. Thewy looked at what I had to offer. They then explained what my items were worth and the reason for the estimate. The value they offered far exceeded what I had hoped for. These are good and fair people to deal with. If you have a pawn or a sale item try everyone else then go meet Joe for the best deal.

Just got off the phone with Joe & he was super helpful! Very knowledgeable about the guitars I am…read moregoing to sell him & seems very fair!

Stopped in for the 1st time today and this place is much different on the inside than what is looks…read morelike from the outside. A lot of vintage video game equipment and reasonable prices. Also had some nice older cameras and a perfect place to pick up a used TV for the garage or the basement. Will definitely stop back and see what new items they have.

My father made an agreement with this company to purchase gold coins my father owned. They agreed…read moreon the price of $22,000. My father sent New York Coin Connection the gold coins and never received the $22,000. When a check was requested in the amount of $22,000 from the company, one of their employees who had been working with my father for years made him believe they were sending the check when in fact, he sent a gold coin, unrelated to my father's coins, with an invoice. He never said a word until the package arrived at my father's home. Now he has to file complaints with the appropriate agencies and hire an attorney to sue NYCC to get his money and other damages. My father is elderly and instead of honoring their agreement, they have tried to manipulate my father. Please do not trust this company. My father had a longstanding professional relationship with them and he still does not have the $22,000 or the coins.

I purchased a fireplace for $140. It stopped working the same day. The store won't give me a refund…read moreor store credit because they are saying that it's new. Obviously not! They told me to call the manufacturer. I did and there is nothing that they can do. I wasted $140. I am not happy and won't be going back. I have been a customer for a while.

I received a loan on a very good and high-quality Hewlett-Packard computer. They were very nice to…read moreme the whole time it treated me well and respectfully. I recommend Pun Kehm to anyone who wants vast professional service by kind empathetic and understanding people who care. When it was time for me to retrieve my goods they were so kind to me and gave me back what I had given to them at a fair price. These are the nicest people in the city. If you have to get a loan on something, only go to them don't waste your time going elsewhere. They are the best. They give the best prices. They are the most considerate and empathetic and sympathetic and they really care about their customers a lot. I wouldn't go anywhere else.

Bought a game a week ago and it was slightly scratched, but was told to bring it back if it needed…read moreresurfaced, free of charge. Went back, and the sales guy said he would have to ask the owner. The owner proceeded to flip out and eventually, begrudgingly agreed to resurface the game. He did not. He went out of his way to be as rough as possible and it appears he intentionally went out of his way to damage it. The game does not work now (prior to being "resurfaced" it would read the game but wouldn't load completely. Just needed a "tune up"). If this is seriously how the OWNER is going to act to his customers, then I feel bad for anyone who ever encounters him in the future, professionally or, god forbid, personally. I can overlook the overpriced items, but I will never set foot again anywhere near this place, and will be recommending to all of my acquaintances to also avoid this maniac at all costs. Seriously, there are tons of pawn shops to go to around, I recommend any others.

From the owner: We are the oldest pawn shop in Central New York with a Buy Back Program available…read more Feel free to stop by or call for details. We buy sell, trade and repair. On site Jewelry & Electronic Repairs Computer tech onsite for all your computer needs Visit our web site for our additional web sites and more information.