I called about selling some gold jewelry and such. They came to see me because at the time I was…read moreunable to drive. Thewy looked at what I had to offer. They then explained what my items were worth and the reason for the estimate. The value they offered far exceeded what I had hoped for. These are good and fair people to deal with. If you have a pawn or a sale item try everyone else then go meet Joe for the best deal.

Just got off the phone with Joe & he was super helpful! Very knowledgeable about the guitars I am…read moregoing to sell him & seems very fair!

They have lots of wicked cool stuff more than I expected lots of video games to…read moreI like it will shop again

They have a decent selection of games and toys but nothing impressive. Nothing is priced and it…read moresmells like an ashtray so I wouldn't waste a trip here again.

Horrible unprofessional, Arrogant and incompetent. Getting upset with customers for asking simple…read moredirect questions. My apologies you are not competent enough to provide an answer. Place won't last long with him in charge. Good luck

I needed cash fast and the dude was professional, courteous and most importantly true to his word…read more I have read some negative reviews and have found them to be untrue. I would absolutely do business with him again...

I have with Brian for a number of years and never regretted a single deal. I've both bought and…read moresold both diamonds and silver from at below market prices. He's fair and honest. Unlike others in the business I've purchased many rare and exotic items I never thought I'd.dond No matter what you desire Brian has it somewhere or can find it Great business. Honest guy Highly recommended

I have to preface this with the facts that I have a BA and I work full-time in a job that keeps me…read moreon my feet 9-12 hours a day. I'm not lazy and I earn a paycheck. However, I live alone and am responsible for everything, so sometimes I'm in a pinch, as was the case today. I was in need of extra money for bills and so decided to sell several dvds, some jewelry, my dslr camera, and vintage Dudson, Wilcox & Till china. I wanted to support a local business rather than use eBay, so I webt to the Leggs Diamond location in Big Apple Plaza around 11:55 am (they supposedly open at 11 am). The door was locked and there was a phone number on the door. I called the number and was told that the employee was taking care of her horses because it was hot and that she'd be there within the hour. Okay. I have to take care of my animals in the heat and still make it to work on time, but maybe the supervisor/owner is being flexible. I ran some errands and returned around 12:45 to find the door still locked with the sign still in the window. I called again and asked if I could be called when someone was there because I'd already made two trips out there. The man who answered called the person who was supposed to be there and said that she wasn't answering. I waited in the parking lot - wasting gas and battery because it's too hot to not have at least the fan blowing - until around 1 and then went home and listed my items on eBay. There was no apology and no effort other than one phone call and I wasted two hours and a lot of gasoline on my day off. If you have jewelry, go to Gold Leaf Refining in the New Hartford Shopping Center, and just deal with eBay for anything else.