The staff is quite responsive to their customers. Tracey took or return all my phone calls. Ed, the…read moredriver, was quite attentive to my belongings and tried to park the trailer where I wanted it in the yard. Unfortunately, the moles are bad this year making my yard very soft whether dry or wet. Therefore, he parked it in the driveway. The service was very quick from pickup in Colorado and delivery in Missouri at a good price. I've used these guys three times and would again in the future.

Had a seamless experience! My one relocube was delivered when scheduled, and pick up was easy, I…read moredidn't even have to be there. Super easy and streamlined on both sides! I called the service center multiple times and everybody was kind and knowledgeable.

Scott and Mr. Kevin are Rockstars above and beyond they helped me with the whole moving process and…read morestorage as well. I wouldn't hesitate to get a storage unit or a U-Haul from these guys. Thank you so much for all the help!

Returning a UHaul we had driven overnight across three states. Tired. UHaul return naive…read more Accidentally went down the block to the liquor store which is also a UHaul return location but REAL sketch, no one to help. I figured out I was in the wrong location and that I should be at Advantage Self Storage. Kevin was phenomenal and the drop off went smooth and quick. Kevin was thorough and provided excellent customer service.

Door locked during business hours. No way to get in or call or talk to anybody. Don't waste your…read moretime

They lost my reservation. No one picked up the phone. Don't rent from this location. Save yourself…read morethe time and energy.

This is not aimed at this location but for Uhaul in general. Do not use Uboxes. We had several u…read morebox containers. They couldn't be delivered to our final destination address which was not fully disclosed at the time we rented them. We had to arrange for final transportation on our own using our own equipment. The big kicker here is as we emptied and returned the containers to the uhaul facility one or two at a time over several months, and they continued charging us for those emptied containers we were no longer using, which we had returned to the uhaul facility. We were told by uhaul they would continue charging us for the containers until they were all returned because they couldn't alter the way the contract was issued to remove containers as they were returned. That information was not in our contract and is also unlawful. No one can continue charging you rent for something you are no longer using and are no longer in possession of. The manager at the last destination told us she would correct the problem once we returned all the containers (she would refund us the overcharge) and she didn't. The overage was to the tune of over 800 dollars. We still have not had this issue resolved and this is all over a period of about 9 months. big thumbs down to u box...use something else or do something else

These guys were great. Let us drop off the U-Haul 2 hours after check-in time did not charge us an…read moreextra day and gave us ten bucks off the final bill. Highly recommended

Their truck died in the mountains. Had to have it towed for 2500.00. They would not refund the…read morecost. terrible company. do not do business with them

Good truck, efficient pick up and drop off. Would use again. Better truck and value than Budgetread more

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables

DONT GO HERE!! We rented trucks from them many times and…read morethey are usally good. The last rime we rented them claimed that we cracked the windshield and billed us $480( with the added insurance). We had to dispute the bill and found out later that they knew it was a diffrent customer and they charged our card anyways. This is not how you treat repeat customers. The trucks are good, The service is NOT!

If you have no other options for a moving truck and this business is your absolute last resort,…read morecancel your move. These guys WILL rip you off. When I picked up the truck the man at the counter was rude and dismissive, like I was wasting his time, after I waited for 45 minutes to talk to him. He asked for a $250.00 deposit and told me that was the maximum I would be charged and that I would be getting most of it back. I ended up getting charged $308.00 and am still fighting to get a good explanation why. Maybe I'm crazy, but $308.00 for a one day in town move seems a little steep. My advice is avoid this business at all costs. Load your stuff on a radio flyer and pull it with your bicycle before you rent a truck here.