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    Avis

    2.5 (12 reviews)
    Open 7:00 am - 6:00 pm

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    Car Rental Denver

    Car Rental Denver

    4.8(34 reviews)
    2.4 mi

    1/16/26 First of all, upon arrival at the shuttle pickup lane (Denver airport), one man said he…read morewaited for the shuttle for over an hour despite making numerous calls to Budget. So we called Uber. Then, while waiting in line at the Rapid Rez/Fast Break booth, the lady behind me told me they gave her the wrong car and she had to return to the Rapid Rez booth to have the car reassigned to her. Turns out the same thing happened to me because the lady in the booth sent me to the wrong car. I didn't know it until I was not able to exit the lot. Three cars behind me had to back up so I could return to Rapid Rez booth to stand in the blustery cold again and get the car reassigned to me. When I tried to exit for the second time, the man at the gate told me this car was not assigned to me either. I refused to go back to the Rapid Rez booth, so he personally ran back and corrected the issue. Turns out my Rapid Res rental took over 1 /12 hours! I have been a Rapid Rez member since 2013-- This is totally unacceptable! I rented from this Budget lot one year ago and had no problems so it appears someone needs to be retrained and management needs to pay attention....

    Excellent experience overall- the guys were easy to work with and check in and check out were a…read morebreeze. Pricing is a bit higher than chains BUT it is worth it because you get the vehicle you are promised with no hassle, and you will be dealing directly with human beings that will answer questions you have in a timely manner. There are no hidden fees and they didn't try to gouge me for damage, wear and tear- some rental companies will do this but not these guys. Plus, you're supporting a local business. Highly recommend.

    Photos
    Car Rental Denver - 15 passenger high roof van

    15 passenger high roof van

    Car Rental Denver
    Car Rental Denver - 12 & 15 Passenger Van Rental Denver.  Ford Transit 15 Passenger Van.

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    12 & 15 Passenger Van Rental Denver. Ford Transit 15 Passenger Van.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.4(163 reviews)
    2.1 miFive Points, Northwest

    I really appreciated my rental here. I got a Manager's Special at this convenient downtown…read morelocation. Although they don't do pick-ups on weekends, it was a fairly easy walk from Union Station where I was staying (Hotel Indigo). The staff were really personable and they gave me a Jeep which was a really fun drive! I also really liked that they have a simple after hours drop off which was a good way to take the car out for a full day without having to pay for Hotel Parking. Drop off was simple and they called me back the next day to confirm that everything was in good order.

    Lousy customer service…read more The guy who checked me out could care less about being there, but ok. I would also point out they don't show ppl how to adjust side mirrors or how to gas up. Rogues are way different than most cars. I also had a horrible situation where I lost the keys to the car. But I assure you zero employees over the phone or in person couldn't care less and the lady was out of cars. Then waiting after Christmas u called and they said it was closed out and now I have to wait 2 weeks for my refund. Why are screwing out ppl on purpose? I was told to immediately go get the rental it's all set, the reservation was all set, but she was sold out. I only get a middle finger from you guys at the national number and your local office. I asked that guy today what to expect he just said I'm transferring you. I knew I was screwed then too. Best

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Budget Car Rental - I have identifiable pictures. (2) men (1) female. I can identify their race.

    Budget Car Rental

    2.0(54 reviews)
    4.7 miPark Hill, Stapleton, Northeast

    The shuttle to the car rental and airport was on time for pickup's and dropped off , Except lots of…read moredeparting people. The line was long . The car we rented was an Ionic Hyundai electric car. Very decent and spacious. Our experience was satisfactory.

    The Worst Car Rental Experience Ever! Steer clear of this location if you can! I've had two…read moreexperiences at this Budget rental location, and both were terrible. The first time, I waited over 2 hours to get my car. I tried to brush it off, knowing there were events and sports tournaments in town, and it was a busy day for them. When I finally got a car and drove to the exit gate, I was turned around and told I had to switch it for another one. This most recent experience was somehow even worse. I arrived around 2 a.m. after a delayed flight and had to pay to take my own Uber because, apparently, Budget doesn't run a shuttle at that hour, while every other rental company does. After waiting over an hour in line (with only one associate working), I was told there were no EVs available. Fine, no problem. But then they told me the only vehicle they had for me was a 15-passenger van. I'm a 5'1" woman, and I felt completely unsafe driving such a large vehicle. Unfortunately, it was late, I was exhausted, and I had to be up in just a few hours for my event, so I had no choice but to take it. The van smelled awful, drives poorly, and was clearly not properly maintained. This was, without a doubt, my worst experience with Budget. I'm beyond disappointed with their lack of accountability and unwillingness to honor reservations that were made well in advance. The unprofessional attitude of the staff and their complete lack of effort to find a suitable solution for customers is unacceptable.

    Photos
    Budget Car Rental - The place

    The place

    Budget Car Rental - Watch" Stop Thief " on YouTube

    Watch" Stop Thief " on YouTube

    Budget Car Rental - The van is white with a budget emblem on the side, it says.

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    The van is white with a budget emblem on the side, it says.

    Hertz Rent A Car - The rude counter agent

    Hertz Rent A Car

    2.0(198 reviews)
    2.4 miCurtis Park, Northwest

    As a President's Circle member, this experience was unacceptable…read more We waited 35 minutes only to be told the reserved Tesla Model 3 was not available. When I asked for a comparable replacement, the manager Anthony said we would need to pay an additional $25 per day for a Ford Bronco, despite Hertz not honoring the reservation. Instead of apologizing or offering a reasonable solution, the manager said "that's not my problem" and then canceled our reservation. If you want to save yourself the trouble, book elsewhere.

    DO NOT BOOK WITH THEM. I had a reservation for today and they were low on cars. It would have been…read moreok with me but the man at the counter was obviously fed up with his job. He was rude. Talked to me like it's my fault they didn't have cars-- he even slammed his keyboard. The couple before me had just booked 30 mins prior and got a car! That didn't make sense!!! They went to a lady who tried her best to help them. The man I got was completely rude and honestly should not be doing this job if he can't keep his cool. I'm not a customer who complains and I always understand if it was explained to me but he wanted a fight and didn't even try checking their system. WORST SERVICE. The counter agent was an asshole.

    Photos
    Hertz Rent A Car - Hertz rental car from WN 3289

    Hertz rental car from WN 3289

    Hertz Rent A Car - This man " the manager " totally rude, and un professional.. Which is so sad since the 2 employees we dealt with were super niceamd helpful.

    This man " the manager " totally rude, and un professional.. Which is so sad since the 2 employees we dealt with were super niceamd helpful.

    Hertz Rent A Car

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    Hazimsons - The rental counter

    Hazimsons

    1.0(5 reviews)
    0.0 miNorthwest

    If I could give a negative rating I would. Literally the worst experience. Customer Service does…read morenot exist here. We driver across country with a car carrier moving to our new place. We arrive 45 mins before they close to drop off our carrier as we were told too. The owner was extremely rude and told us to leave, luckily our apartment let us park in their loading dock overnight while we YouTube how to unattach and reattach the large machinery. This is a HUGE liability on their part, if we were to hurt ourselves solely because they did not want to help, I forsure would have been taking legal action. Will NEVER book budget again. DO NOT COME HERE

    One star because I can't write a review without it, otherwise it would be zero stars. Don't bother…read morewith this location if you want a moving van or truck. I Ubered across town specifically to rent a cargo van only to find out they didn't have one, even though there was one in the parking lot, apparently reserved for later that day. Manager says call customer service, so I did, only learn it would be 15 minutes to 2 hours before I heard back from the inventory manager. No 10-footers or 15-footers to rent, even though there were two in the parking most, apparently reserved for later. Try to cancel on site? Can't. Have to call customer service. So I did, again. Go with UHaul; you'll be glad you did. They were more than happy to help and even through in a few extras because they saw just how frustrated I was with Budget. Shameful

    Avis - carrental - Updated May 2026

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