I needed pizza on the fly. This was the most convenient place. Had passed by this place a million times and finally this was the opportune moment. The front room was not filled, however they seated us in the very back room.
We ordered the calamari as an appetizer and it was very good. Light and crispy topped with a sprinkle of parsley. Unfortunately, no spiders, just rings. Delicious though. It was not oily. We had a medium double mushroom wheat pizza. It was an easy order. Nothing complicated or high maintenance about our order. It was a slightly softer dough and a little thicker than I expected, but not bad. In cases like that, I usually save my crust for later snacking so that I can have an extra slice more.
Over all the food was satisfying, but the service was HORRIBLE !!!!!!! We had our order taken, and our food was served in a timely manner, but our waitress did not check up on us during our meal if we needed anything extra. I had to go up to the front room myself to ask for oregano which I usually sprinkle on before consuming my pizza.
Our pizza plates were cleared after we were obviously finished which happened quicker than we were offered a refill of water, which never happen at all, yet we still hadn't finished our calamari. My fork was still hand , and while in the process of polishing off the rest of the calamari, our waitress came, assumed that we were done and without asking quickly took away the plate I was working on.
Now, I was obviously speechless that this just happened. I mean it was only about five pieces that I was slowly working on but we just let that go. Why? Because not only were we so stunned that it all happened so quickly, but today would have not been the time to mess with a woman who had just had worked through a tough week at work. Deadlines and all . And to top it off it was that time of the month and not worth starting my weekend by slaying the dragon over this minor hiccup!
It was not as if they were so busy that they had no time to ask if we were finished even if there were just a couple pieces of calamari left. She just up and cleared the plates so fast that it completely overshadowed the fact that we had not even been checked up on during our meal for even a refill of water or for any other request that we may have had. What's up with that? (Don't sweat the small stuff, right?" ) AS A PAYING CUSTOMER, I HATE BEING RUSHED BEFORE, DURING, OR AFTER MY MEAL !!!!!!!!!!! Oh yeah, but she did ask if we wanted to look at the dessert menu. The audacity !!!!!
Needless to say, we won't be coming back to this place because I can get better service elsewhere, where I can relax, have a fantastic dinner AND dessert, and know that I'll be taken care of after a hard week's work because I deserve it !!!!!!!!!!!!!!! Plus I'll make sure to look at the wine list first ; )
Experience can sometimes be bad, but more often than not it's usually good for me. This was just one of those fluke ones. Life goes on and tomorrow, as those weird Christians are trying to proclaim that the world will end anyways, I will never have to worry about bad service again because I signed up for Nirvana! read more