Dr. Zin Min, office manager Alex and support staff are the best. By far, this is our family's…read morefavorite optometrist. Dr. Zin Min is extremely knowledgeable and her bedside manners are outstanding. Alex is always very helpful (especially when helping us max out our benefits, as we are dual insured). The support staff are sweet and kind. The selection and cost of the eyewear is very good and we have always found something we wanted (the husband prefers Oakley and me and the kids like Ray-bans/Ralph Lauren). We have been coming to this practice going on three years ( I found them through Yelp) and we are not changing anytime soon. I recommend them ten times over....

GRATITUDE VISION always gets it right. Alex always gives you the best service and help. He really…read moretakes good care of you.

Great Place! Jose was very helpful, walked in and got glasses with my prescription within less than…read morea Hour!! Quick and simple.

Good prices, very professional and timely delivery. Highly recommend Crystaleyes Optical.read more

The Eye Shop has the most fantastic team I've ever worked with. Huge shoutout to Ben for being…read morepatient with me and answering all my questions over the phone and helping me out with the smallest of requests. The Eye Shop has always been my go-to because they value transparency and always find me the best deals even when it's not in their favor. I always feel secure going to them with my insurance questions and end up getting great deals that I wouldn't have known about. I have never had an issue with any of the staff and always leave feeling better than how I started. Thank you for being an amazing part of the Arcadia neighborhood.

I have worn glasses for decades and have had my glasses made at many optical stores. Pairs from…read morethis shop are the most comfortable I've ever worn, with highly accurate prescriptions, astigmatism and axis measurements. The staff are patient and genuinely willing to help. Unlike other large chain optical stores that aggressively push expensive frames and lenses, this shop runs an honest business with fair pricing and reliable quality. They earnestly take responsibility to fix any problems that arise. Highly recommended!

I am coming back to review based on the doctors and the staff from my recent appointment: the…read moreAndersons and I met Dr. Anderson which is their daughter and I think she was lovely and was very helpful with my visit. She told me my retina could be in the textbook and that was such a compliment and Ruby was helpful again. I did have a rough customer service experience with other employees that were interns in the past but the staff that has been at Vision Max over the past year/recent months has been accommodating and helpful and the doctors are great.

This place gets you taken care of right of the bat. Great selection in frames and the employees are…read morevery assertive, kind, helpful and knowledgeful. This waiting times are short and if you have an appointment even better. They do accept Medi-cal as well. Come check it out and SEE for yourself lol

My family and I have been coming here for 20+ years. Dr Martinez is very kind, honest, and…read moreknowledgeable. I moved to Hawaii for a few years but I would still travel back to get my eye exams done here. I've gotten all my contacts and frames from here. Anytime I have a concern, he listens and helps me understand what the problem and solution are. I highly recommend him and continue to recommend him to friends

The doctor was very rude and spoke to me in a disrespectful way before even examining me or asking…read morewhy I was there. It was my first visit, and instead of listening, he immediately assumed I was doing things wrong. I felt uncomfortable and walked out without any answers. it may be worth finding another doctor who communicates better and makes you feel heard.. I don't recommend this doctor.

I'm very happy with this office! Dr. Ngai is very knowledgeable and takes his time to throughly…read moreexplain everything. I'm very happy with the staff and the service I have received!

I found Dr. Ngai on the internet and read all about his credentials and experience before I…read morecontacted his office in January. Dr. Ngai is very knowledgeable and accomplished with exceptional credentials. I was very impressed with his explanations about cataracts, lens types, and the surgery process. I had my surgery in June and July and could not be happier with the results. The surgery was quick and painless and I now have great vision. Also, Dr. Ngai's medical and clerical staff are very nice, organized, and professional. I highly recommend Dr. Ngai if you are seeking a skilled and personable ophthalmologist. Cataracts are just one of his many fields of expertise.

I can see clearly now, the rain is gone I can see all…read moreobstacles in my way Gone are the dark clouds that had me blind... After an appointment here you can see clearly now. 5/5 Service You can book appointments online, I tried but actually had a question, called and booked over the phone with an appointment that same week. Online it only had appointments a week out. The staff is always very helpful from the front desk, to those helping with the eye tests to the Doctors. 5/5 Selection Large selection of glasses, from designer to generic brands. Glasses or shades at night. Transition to regular lenses there are options for you. 5/5 Parking They have designated spots for this location which is nice when the shopping center gets busy. Overall a pleasant experience with the staff and optometrist. Psalm 33:5, God bless

I ended up coming here because they were able to get me in and took my insurance. I have been here…read moretwice now for eye exams. I have enjoyed the optometrists both times. Different ladies and both were knowledgeable and very helpful in explaining eye health. I will say the front desk staff seem a bit overwhelmed and not as skilled on the operations. Then all was redeemed when I worked with Genesis on frame selection. She was so patient and gave me honest feedback on the styles. I'm pretty sure I tried on at least 20 frames and she was so great throughout. Luckily I landed on 3 different frames so it wasn't all for nothing. Hope you get to work with Genesis on frames.

I been coming here for 2 years now .. I love how the doctor really truly cares about her patients…read moreand want to make sure and sometimes go out of her way to help out .. Thank you so very much .

It's been many years since I started going here , just like wine ,it only gets better as the yrs…read morepass by , and thank you For helping my kids n me SEE CLEARLY thru the years. I appreciate you helping the City of El Monte all these many years .

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

Dr Chong needs to listen and believe the patient. I was given two options (A or B) and I strongly…read morechose option A and yet the Dr said "No... go home and try option B for a week and come back". TF!?!? He also insist on being right at every turn making me feel dumb and told me I lied to him numerous times. Not acceptable interaction. Don't recommend and definitely won't be going back. The rest of the Staff is nice and professional.

Extremely Professional Physicians, show great concern and compassion for their patients…read more Coupled with excellent customer service from Their administration/Receptionist.