Had body work done to a side door panel. When I picked up the repaired truck the interior was…read moreatrocious. It was covered in bodywork dust which isn't particularly easy or quick to clean. Also, I was supplied with a rental vehicle when I dropped mine off but with a 9am appointment time was told that the rental vehicle was still buried in snow and that it would be "a long time" before it would be ready for pick up. Both of these demonstrate a lack of respect on behalf of the company for my time and their attention to detail. Would not recommend.

when I picked up my car, the paint wasn't done properly... they for got some spots and they did not…read moreuse a ladder to see the spoiler, they damaged it while removing the rest of the door. And they re-install the sign (Trd off road) crooked. I told them that. They refinished the paint ... twice... and then I went back for the sign which was on order to the supplier apparently. They never call me back ... ever. Worst ever experience with this company. If you ever go there. CHECK your véhicule with a light and everywhere.

Loved their service.... communication, quality, and outcome were all superb! Would 100% recommend.read more

Hands down one of the best experiences I have had dealing with a company in a long time. I was in…read morea bit of a bind, and from the moment I spoke with the very professional, nice guy John on the phone I knew I was in good hands. I now have mirrors in my garage for my gym, and I could not be happier. Thanks guys!

Yesterday I experienced what costumer service used to be, thanks to Nanaimo Apple Auto Glass:…read morefriendly service, quality work and best of all, they replaced my windshield the next day. Highly recommended! Thanks, Denis

Absolutely agree with Patrick, and, funny enough, brought my Mazda here, too. I had a leaky trunk…read morewith water soaking the carpet inside and no idea why. Mazda dealership in fact suggested going here as it was probably something to do with some kind of broken seal that they would likely send out anyway and I'm so glad I did! John, the owner, could've gouged me for a lot more money like most dealerships would have and I never would've known. Instead, he was honest and straight up. Had the problem figured out in about 10 min, told me to go buy the parts myself and save their markup, and it would be an easy fix he'd have done in about half an hour. True to his word, I was in and out, and all for an EXTREMELY reasonable cost. I also have a cracked driver's' side mirror that I've been avoiding fixing as it was too expensive through Mazda, but I've now ordered one through Apple as I know it'll be another fast and easy fix. Being new to Nanaimo, so happy I lucked out finding these guys on my first repair and can't recommend them enough. Love "service" businesses that get that taking a little less up front almost always guarantees long-term relationships in the end. I will definitely use Apple for any other repairs and wanted to take a minute and commend them for their excellent service, rates, and honesty. You generally assume you're being screwed somehow when it comes to most car repairs. Really nice to leave an auto shop with the exact opposite feeling. Keep up the great work!

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

You know that feeling when your car breaks down and you are cringing at the thought of bringing…read moreyour vehicle in to get fixed? Yeah, that won't happen here. Cory was awesome! The lovely lady at the desk who I failed to get her name, also great! Front windshield and back window were replaced and are considerably better now than the previous spiderweb crack and plastic on the back window! Thanks to all! Chris (Kit) M

I have brought my vehicle to Allset Auto Glass several times over the past 8 years for rock chips,…read morebroken windows, and a windshield replacement. Each time the communication has been clear, professional, and courteous. The work is completed very professionally and on time. Dan explains everything very clearly and makes a difficult situation very manageable. Dan and his team are reliable and work with integrity, qualities that are quite rare nowadays. I highly recommend Allset Auto Glass for glass repair across the Lower Mainland.

Just had a chip repair done. They broke the windscreen! The fine print in the bill they sent me…read moreafter the repair says they don't take responsibility for the chip repairs. Looking at the damage afterwards, Its fairly clear the repair was the cause, and their reaction to the subsequent crack was "you'll need a new window and you have to pay your deductible of $500". I'd say they simply look at the damage as a revenue opportunity. No apology, no compensation. Another glass shop said they should at least comp me the deductible. No dice. I had been a long term customer of SpeedyGlass. Nevermore.

Well, they pretty much did what they said they would do, namely fix my rear window that was…read moreapparently smashed by a crow or seagull dropping a rock on it from the tree branch above. Never known a bird to have a personal vendetta... They offered me a free taxi ride home when I dropped off my car, which was much appreciated. No surprises with the bill, just straight ahead service!

Excellent Service ! Donna and Tim have a great Team! Highly recommend it! Thank you!read more

Excellent service and I highly recommend. I was told the job would take upwards of 4 hours so I had…read morea complimentary ride back to my home. The job was done within 2 hours. Friendly and knowledgeable staff.

So a few weeks ago as I was driving in Surrey right behind a big truck I heard a smash and my…read morewindow was cracked. Very unfortunate. So I had to bring my car for an oil change so my good friend from Marci Auto recommended pro wide for my window replacement. I met with Siavash and he quickly explained the process and was very friendly. Both Sia and Amir are very pleasant and easy to deal with. I booked an appointment and when I brought the car in they were very fast and precise. Capilano mall is only a 2 min walk from there so my wife and I got all our shopping done while the car got fixed. Sia even offered us a ride to the mall. Great job guys excellent customer service.

Did an amazing job tinting the back and side windows of my car. It was done over 2 years ago and…read morestill looks great! Highly recommended!

Price was right, he came to our house and was very professional and knowledgeable. He took his time…read moreand our car looks great. We would definitely recommend him again. Thanks, Peter.

Extremely prompt and professional fixing my broken side mirror, even going above and beyond by…read morefinding me a cheap replacement mirror at an auto wrecking place in Surrey. I would highly recommend.

The service was prompt and professional. They showed up on time, finished the work quickly, and…read morecharged me the quoted price. I would recommend the service to anyone in need of a new windshield.