I moved to Nanoose Bay from Alberta and needed to get a rock chip fixed in my windshield in order…read moreto pass the BC vehicle inspection. Went to Terminal Body Shop and they filled it and didn't charge me anything. Really friendly and helpful. Geoff

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

Yesterday I experienced what costumer service used to be, thanks to Nanaimo Apple Auto Glass:…read morefriendly service, quality work and best of all, they replaced my windshield the next day. Highly recommended! Thanks, Denis

Absolutely agree with Patrick, and, funny enough, brought my Mazda here, too. I had a leaky trunk…read morewith water soaking the carpet inside and no idea why. Mazda dealership in fact suggested going here as it was probably something to do with some kind of broken seal that they would likely send out anyway and I'm so glad I did! John, the owner, could've gouged me for a lot more money like most dealerships would have and I never would've known. Instead, he was honest and straight up. Had the problem figured out in about 10 min, told me to go buy the parts myself and save their markup, and it would be an easy fix he'd have done in about half an hour. True to his word, I was in and out, and all for an EXTREMELY reasonable cost. I also have a cracked driver's' side mirror that I've been avoiding fixing as it was too expensive through Mazda, but I've now ordered one through Apple as I know it'll be another fast and easy fix. Being new to Nanaimo, so happy I lucked out finding these guys on my first repair and can't recommend them enough. Love "service" businesses that get that taking a little less up front almost always guarantees long-term relationships in the end. I will definitely use Apple for any other repairs and wanted to take a minute and commend them for their excellent service, rates, and honesty. You generally assume you're being screwed somehow when it comes to most car repairs. Really nice to leave an auto shop with the exact opposite feeling. Keep up the great work!

Dometic cooling unit review. Roger is very knowledgeable…read moreabout cooling unit re/re. He does the little things, that turn out to be big things, to help extend the life of the unit. His 30 years of re/re cooling units has helped with his quick and thorough work. He has learned the "secrets" of the trade, both good and bad. In my research, Roger's prices are the most reasonable, and he will find a way to save the customer money. Roger is the "MacGyver" of fixing anything. In his mind's eye, he sees a solution from beginning to end, and can explain it to the customer. For example, if it's a broken plastic part, he will make a new one out of aluminum and explain how he intends to install it. He has a huge collection of old fridges on site that allow him quick access to swap-out replacement parts. This is especially important if the customer has an older fridge where parts are no longer manufactured. He is very accommodating, and will go out of his way to help get the work done in an emergency. As a bonus, I left his place with a basket full of transparent apples from his apple tree. Today I'm making lots of apple crisp. I'd give Roger 6-stars if yelp allowed 6-stars.

I had purchased an expensive (to me) handmade purse, in a very short time the stitching securing…read morethe shoulder strap to one side of purse let go. I tried to glue it using gorilla glue but it only held for a short time. Unable to reconnect with the maker I wasn't sure how to get it repaired. Then I considered contacting an upholstery shop. This business was the first one I called and asked if they could help. He encouraged me to bring it by for a look and would see if he could stitch it for me. He worked on the purse for about 10 minutes and was able to not only stitch the problem side but also stitched the other side that was showing signs of the stitching letting go. I am sooooo happy with the repair and his willingness to help with such a small issue. I appreciated his kindness and professionalism fixing my purse while I waited. He charged me a very modest fee and it was certainly worth much more to me, as I had spent so much on something I thought was turning out to be wasted money. I love my purse and now use it without any worries.

These guys helped me out bigtime after my unfortunate encounter. I was at the wrong place at the…read morewrong time. Some @$$ h0le jumped up onto the hood of my car and kick-smashed my windshield! And damaged the hood too! The manager at Harbourview was the one to notice the hood damage and saw that it got repaired properly. They cleaned my car inside and out(it was SO dirty) and even replaced my wiper blades! You guys rock! LOL, don't take it personally if you guys don't see me again! Peace.

From the owner: Specializing in Collision and auto glass repairs, we deal with all major insurance companies…read moreincluding ICBC, Family, Canadian Direct insurance companies and more. Give us a call and we can give you a free estimate and have your car looking like new in no time.

Had my car go in due to an accident, they had my car in and out in 5 days. They did an amazing job…read morepulling out the dents and redoing the paintwork on the bumper and fender. Now I just have to get the other side in so it can match! Thanks Boyd for your help!

From the owner: If you've been in a collision, the last thing you need is more stress. We offer peace of mind and a…read morecommitment to quality when you bring your vehicle to Boyd Autobody & Glass. We'll review the damages, provide you with an accurate written estimate, and walk you through the repair process. The repair will be completed by our qualified, experienced technicians and backed by our lifetime guarantee (for as long as you own your vehicle). We'll carefully restore your vehicle's safety features, including airbags and crumple zones. Our computerized paint systems offer superior colour-matching capabilities to restore your vehicle's cosmetic appearance, and our paint booths use cutting-edge ventilation systems to ensure a flawless finish. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. Why Bring it to Boyd? - We use the latest technology available to our industry - Our shops are equipped with computerized paint systems that offer superior colour-matching capabilities. Auto Glass Repair/Windshield Replacement: Boyd Autobody & Glass installs the highest quality original equipment glass and sealants available, ensuring a quality repair backed by our lifetime guarantee.

Budget Glass repaired a frameless shower door closure that was not purchase from them. The door…read morehas never worked properly since the original company installed and tried to repair it numerous times. Budget Glass diagnosed the issue, ordered the correct parts and reinstalled the door. The door now functions perfectly as it was intended. The staff are friendly, professional and experienced. After the repairs my bathroom was left as clean as when Budget Glass arrived.

I live on Gabriola Island, a short ferry ride away from Nanaimo. I have had 2 purchases from…read moreBudget Glass. First one was a glass shower stall, then most recently replacement windows in a cabin. For the first purchase, I was most impressed with their level of after-sale service-they came twice, and readily so, to adjust and tweak the strength of the magnetic close of the shower door. Remember, I live a ferry ride away. Then with the window purchase, Mike worked really hard to schedule Butch to come out to measure at as early a date as they could make it, then scheduled me very quickly after the windows arrived. Again, this is scheduling for an Island visit. Butch's measurement and assessment of the situation was careful and precise, so much so that when he and Derrick came to install, it was smooth and efficient. AND they cleaned up beautifully afterwards. Meanwhile, the office team of Melanie and Tasha were always helpful on the phone taking and confirming orders. I have experienced nothing but 100% customer satisfaction. THESE FOLKS TAKE CARE OF YOU, GIVE THEM YOUR BUSINESS!

Loved their service.... communication, quality, and outcome were all superb! Would 100% recommend.read more

Hands down one of the best experiences I have had dealing with a company in a long time. I was in…read morea bit of a bind, and from the moment I spoke with the very professional, nice guy John on the phone I knew I was in good hands. I now have mirrors in my garage for my gym, and I could not be happier. Thanks guys!