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    Hawthorne Imaging

    1.7 (15 reviews)
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    5 years ago

    dont let the staff fool you. They talk about each other. The manager is not fair. Horrible place to work

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    Chicago Northside MRI Center - Location

    Chicago Northside MRI Center

    3.7(145 reviews)
    6.3 miNear North Side

    Apparently this facility is not as accommodating as I had previously thought. When they make…read morescheduling errors they blame the patients and offer arbitrary explanations for their logic. I had an appointment 1/17/17 at 10:30 am. I checked in at 10:35. The receptionist said that the appointment was at 10.15 and I was 30 minutes late. We went back and forth and I told her the voicemail said 10.30. She said there might be an 11 and another receptionist chimed in and said if she doesn't come between 10.45 and 11 you can have that appointment. I waited and went to the desk, it was 11.02 and someone walked in and checked in. I asked if I can still have the 11, she said that the appointment came and I can't. I asked why her previous statement did not apply and she remarked I didn't even have an appointment. Overall this was a very unnerving and unprofessional experience. If someone in their office makes an error they should own up to it instead of deflecting accountability. Hopefully Illinois Masonic will yield better experiences in the future.

    Professional staff, easy location, casual, clean lobby…read more Scheduling went well, the technicians were communicative. BE SURE, however, to ask reception before you go back for your scan AND tell your technician you want the CD of your images ready when you leave the session. For some strange reason, this facility doesn't actually get that to the doctor who ordered your MRI. I've never heard of that.

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    Chicago Northside MRI Center
    Chicago Northside MRI Center - Says 2 dollar parking. But if you go at a certain time it's 6. Wasn't told this nor in the flyer. False advertising at its best

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    Says 2 dollar parking. But if you go at a certain time it's 6. Wasn't told this nor in the flyer. False advertising at its best

    Hawthorne Imaging - diagnosticimaging - Updated May 2026

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