They were very kind. They explain in detail the process which made it easier to handle since I'm…read moreclaustrophobic . They answered all my questions .

All the staff I interacted with were very nice. I had a difficult MRI that needed to be done, and…read morethe technician, Michael, was extremely helpful and kind. 10/10 service and ppl. Got seen on short notice as well.

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

Like someone stated below, if you are wealthy and have an unlimited amount of money at your…read moredisposal then this facility might be for you. I was a patient for many years and luckily I had good insurance that covered the fee of $650+ per service. All of a sudden I receive a generic letter that states in network patients will only be seen if they pay a $390 "membership fee" on top of whatever co/pays one has. It was also noted that out of network patients don't apply to this rule. Out of network doesn't apply because they have to pay the full amount of their visit to Diagnostic Imaging. This letter was very easy to read between the lines what this facility wants.

Apparently this facility is not as accommodating as I had previously thought. When they make…read morescheduling errors they blame the patients and offer arbitrary explanations for their logic. I had an appointment 1/17/17 at 10:30 am. I checked in at 10:35. The receptionist said that the appointment was at 10.15 and I was 30 minutes late. We went back and forth and I told her the voicemail said 10.30. She said there might be an 11 and another receptionist chimed in and said if she doesn't come between 10.45 and 11 you can have that appointment. I waited and went to the desk, it was 11.02 and someone walked in and checked in. I asked if I can still have the 11, she said that the appointment came and I can't. I asked why her previous statement did not apply and she remarked I didn't even have an appointment. Overall this was a very unnerving and unprofessional experience. If someone in their office makes an error they should own up to it instead of deflecting accountability. Hopefully Illinois Masonic will yield better experiences in the future.

Professional staff, easy location, casual, clean lobby…read more Scheduling went well, the technicians were communicative. BE SURE, however, to ask reception before you go back for your scan AND tell your technician you want the CD of your images ready when you leave the session. For some strange reason, this facility doesn't actually get that to the doctor who ordered your MRI. I've never heard of that.

Nice people working here. They are easy to schedule with and…read morethe office is clean. The actual MRI experience really varies I'm sure but we've have nothing but good things to say about SimonMed

Be warned, the "estimated total cost" they quote you at the desk on the day of your procedure will…read morelikely only account for roughly 50-60% of what they will eventually charge you. I recommend choosing a different provider that is more transparent with their billing process unless you enjoy unexpected invoices for hundreds (if not thousands) of dollars months after you've already paid. It's also worth nothing that their "billing department" is simply an overseas call center so should you want to discuss these discrepancies, you're out of luck as they're equipped for little more than reciting a script and regurgitating the same figures you've already seen on your bill.

Professional in every way, amazingly positive experience…read more Spa like experience, excellent quality images, and follow-up.

I had a great experience in Feb 2025. It felt like I was going to the spa. I choose to do the…read morefull body package because I'd had several doctors recommending different types of scans. I have insurance but my deductible was $6000K and radiology was going to be out of pocket. I opted to pay less than I would have paid getting separate scans. I saved the cumbersome task of having to schedule and attend a bunch of different appointments.

DO NOT GO HERE! Above and beyond all of the problems mentioned by the other patient reviewers on…read moreYelp (that this seems to be a fly-by-night, inappropriately regulated facility) you may NEVER get the results of your MRI - so going here is WORTHLESS and POINTLESS. I went here to get MRIs done on 3/31/17 and despite both me and my orthopaedic surgeon's office calling non-stop, e-mailing, contacting the office manger, regional rep, etc., I still have not gotten, nor has my doctor gotten, the report regarding my MRI's. I have contacted the Illinois Department of Financial and Professional Regulation (https://www.idfpr.com/Admin/DPR/Complaint.asp) and I am in the process of contacting any/all relevant regulatory authorities in regard to this inadequate facility. I suggest that others do the same. This place should be shut down in my opinion. I will never go here again. In filling out the complaint form, I filed it against the business/facility (you enter the business name in the "Last name/business name section on the online form) and then select "Medical corporation under "profession." Here is what I wrote: This facility will not communicate with patient/customers post MRI. I have been contacting them via telephone and e-mail since my visit on March 31, 2017, to obtain the reports from a knee and hip MRI and have been unable to obtain them. If you view their ratings/comments on YELP (Advanced Medical Imaging Center) you will see that this is a systemic/ongoing problem and issue for this facility. My doctor's office was also UNABLE to obtain the MRIs/reports in order to review them with me at the time of my appointment 4/18/2017. This is medically dangerous and breaches the standard of care in that the date of my injury was 3/8/17 and I have no idea what the results of the MRI are due to the lack of care and customer service provided by this facility/health care corporation and its staff.

New management hasn't helped. One month since my x-ray and no results (and no bill). Exam room…read morewas highly unsanitary. Scanner appeared to be held together with masking tape. I plan to complain to the Illinois Department of Professional Regulation. Do not go here.

I had no problem with my ultrasound technicians (always lovely people), but Souma Diagnostics…read moreretains an abysmally-run billing service. I advise anyone who does get a bill from Souma Diagnostics to look on your insurance portal where you can view claims for the dates specified in your bill (it won't register as Souma Diagnostics, it may come up as a doctor's name instead). Your insurer should indicate what insurance covered and what, if anything, is left for you to pay for each service. It should also specify that you shouldn't be charged over a certain amount for each service. In my case, I was over-billed almost $300 (with the signature "PAST DUE" stamp on my statement). That December 2018 statement was actually the first bill I received from Souma for services provided from November 2017 until March of 2018. I tried calling the number of the billing vendor (no answer). I called Souma directly and told them I couldn't get ahold of their billing service. Souma called the billing service and told me they had no trouble getting through so I hung up with Souma and called the vendor, who, surprise! actually answered. I explained some discrepancies in my bill according to the information on my insurance website. They did not disagree with me and I ended up paying what I was meant to pay instead of the inflated amount my statement showed. Don't let a shoddy billing service ruin your day! Contact Souma directly and tell them if they want to receive payment for services rendered, they need to find a more competent vendor to generate accurate statements.

Same as the other reviews; I received a bill that said I owed over $300. I contacted my insurance…read morecompany that told me Souma Diagnostics had been paid the agreed amount and I owed a $20 copay. I've now received another bill from this company for $55. Per my insurance company, I actually owe this amount of money but have called the billing department multiple times to pay and never get a call back. I must say, the ultrasound technicians are great; however, they don't deal with the money aspect of the company.

My CT started 30 minutes late, and you have to pay to park in this part of town, but otherwise a…read morevery good experience. Be sure to get your parking ticket validated, then it's only $13. Facility is very clean. Covid precautions in place and fully observed, which is greatly appreciated. Registration and patient care service team were nice. I got offered a warm blanket! A nurse (two actually, since I'm a tricky stick) started my IV. Mallory and Fredrickson were awesome to me in the CT suite and took excellent care of me during testing.

I have been Going every 4 weeks for Cancer Care since 2013. My Doctor is Tops along with the caring…read morestaff.

Great experience. My primary care physician was booked and couldn't get me in same day and…read morerecommended I got here to get something for my cold. By far the most impressive urgent care facility ive been too. 5 minute check in, 2 minute wait literally before they called me back. I was in and out within 20-25 minutes. I strongly recommend this location.

This is the slowest urgent care in the city. I continue to go back thinking it will get better and…read moreit never does. Even for a flu shot during their specific hours we still waited over an hour and no one was in the waiting room.

I started seeing Dr. Alexis while training for the New York City Marathon, and I've felt completely…read morein good hands from day one. His practice is fully equipped (including ultrasound and STEM therapy), and he takes a thoughtful, individualized approach to care. He's personable, intelligent, and explains everything clearly so I actually understand what's going on with my body. I especially appreciate how Robinson tailors his adjustment techniques to each patient's preferences and training needs. When I've picked up minor muscle strains from strength work, he's made sure I got the right care with more frequent visits when needed. He's been excellent for both injury management and maintaining my overall spine health during marathon training. Highly recommend if you want someone knowledgeable, attentive, and genuinely invested in helping you move and feel better.

Dr Robinson is amazing! Not only does he listen but understands how much I'm a mess, lol ... we…read morediscussed my concerns, what exercises and treatment will improve my mobility and back issues. He gave me homework to do at home and finally I'm feeling so much better! Thanks Dr Robinson