I had to have an MRI for my back, tried two other imaging locations but couldn't do it they were…read moretoo rushed and too claustrophobic. Every one from scheduling to greeting to my tech Ed were amazing. I won't go anywhere else from now on. Thank you Akumin team!

They were very kind. They explain in detail the process which made it easier to handle since I'm…read moreclaustrophobic . They answered all my questions .

Don't even think about it... Just book and pay the membership. Dr. Farag and his staff are amazing…read moreand finding out your results right away is priceless. So organized and detailed and if Dr Farag sees something he does an ultra sound right there and discusses the results with you right after and make a plan. I see so many recent reviews griping about the fee. Have you looked at your insurance bills with other providers after finding a potential problem. I bet you will find the fee to be the same after you pay for co-pays, parking and all the additional fees. Or instead you can go to Northwestern where they tack on fees left and right and make you wait for weeks for your results and then multiple appointments later plus the stress of waiting and you've already likely paid the $390 anyway in co-pays and fees cause insurance is BS. I started at NW and had months of stress and appointments. Never again. The piece of mind is worth every penny. Do it. Trust me.

So I found several places that do offer same day results without an additional $390 "membership…read morefee" which like others said is the same thing we were offered prior to the fee. I believe everyone's financial situation is different so if you can afford it and don't mind spending all that extra money then this place is for you. If you are like the majority who can't then just make a few calls these places are out there. I also found numerous that are next day.

Professional staff, easy location, casual, clean lobby…read more Scheduling went well, the technicians were communicative. BE SURE, however, to ask reception before you go back for your scan AND tell your technician you want the CD of your images ready when you leave the session. For some strange reason, this facility doesn't actually get that to the doctor who ordered your MRI. I've never heard of that.

Apparently this facility is not as accommodating as I had previously thought. When they make…read morescheduling errors they blame the patients and offer arbitrary explanations for their logic. I had an appointment 1/17/17 at 10:30 am. I checked in at 10:35. The receptionist said that the appointment was at 10.15 and I was 30 minutes late. We went back and forth and I told her the voicemail said 10.30. She said there might be an 11 and another receptionist chimed in and said if she doesn't come between 10.45 and 11 you can have that appointment. I waited and went to the desk, it was 11.02 and someone walked in and checked in. I asked if I can still have the 11, she said that the appointment came and I can't. I asked why her previous statement did not apply and she remarked I didn't even have an appointment. Overall this was a very unnerving and unprofessional experience. If someone in their office makes an error they should own up to it instead of deflecting accountability. Hopefully Illinois Masonic will yield better experiences in the future.

Outstanding group of radiologists. Low cost reads; high quality subspecialty docs; and swift turn…read morearound times. Highly recommended.

From the owner: MetisMDTM is a leader in online second opinion radiology interpretations. As an integral part of…read morethe clinical team, the experienced, board-certified radiologists at MetisMDTM understand the pivotal role radiology plays in patient care. We know that decisive, reliable, detailed interpretations and expert advice are critical to accurate diagnosis and effective treatment. It's why we created Connected RadiologySM - a distinct and comprehensive, personalized suite of radiologic services. It's how we're impacting and improving the future of healthcare. With MetisMD's Connected RadiologySM, you'll receive your second opinion report within 24-48 hours. Securely upload and store your scans for prompt, professional interpretations.

Be warned, the "estimated total cost" they quote you at the desk on the day of your procedure will…read morelikely only account for roughly 50-60% of what they will eventually charge you. I recommend choosing a different provider that is more transparent with their billing process unless you enjoy unexpected invoices for hundreds (if not thousands) of dollars months after you've already paid. It's also worth nothing that their "billing department" is simply an overseas call center so should you want to discuss these discrepancies, you're out of luck as they're equipped for little more than reciting a script and regurgitating the same figures you've already seen on your bill.

Horrible experience they gave me an appointment when I went there they say they can't do the scan…read moreI requested waste of time Do t waste your time go somewhere else

Excellent service. I am looking forward to seeing all that is revealed with my scans and bloodwork.read more

Professional in every way, amazingly positive experience…read more Spa like experience, excellent quality images, and follow-up.

DO NOT GO HERE! Above and beyond all of the problems mentioned by the other patient reviewers on…read moreYelp (that this seems to be a fly-by-night, inappropriately regulated facility) you may NEVER get the results of your MRI - so going here is WORTHLESS and POINTLESS. I went here to get MRIs done on 3/31/17 and despite both me and my orthopaedic surgeon's office calling non-stop, e-mailing, contacting the office manger, regional rep, etc., I still have not gotten, nor has my doctor gotten, the report regarding my MRI's. I have contacted the Illinois Department of Financial and Professional Regulation (https://www.idfpr.com/Admin/DPR/Complaint.asp) and I am in the process of contacting any/all relevant regulatory authorities in regard to this inadequate facility. I suggest that others do the same. This place should be shut down in my opinion. I will never go here again. In filling out the complaint form, I filed it against the business/facility (you enter the business name in the "Last name/business name section on the online form) and then select "Medical corporation under "profession." Here is what I wrote: This facility will not communicate with patient/customers post MRI. I have been contacting them via telephone and e-mail since my visit on March 31, 2017, to obtain the reports from a knee and hip MRI and have been unable to obtain them. If you view their ratings/comments on YELP (Advanced Medical Imaging Center) you will see that this is a systemic/ongoing problem and issue for this facility. My doctor's office was also UNABLE to obtain the MRIs/reports in order to review them with me at the time of my appointment 4/18/2017. This is medically dangerous and breaches the standard of care in that the date of my injury was 3/8/17 and I have no idea what the results of the MRI are due to the lack of care and customer service provided by this facility/health care corporation and its staff.

New management hasn't helped. One month since my x-ray and no results (and no bill). Exam room…read morewas highly unsanitary. Scanner appeared to be held together with masking tape. I plan to complain to the Illinois Department of Professional Regulation. Do not go here.

I had no problem with my ultrasound technicians (always lovely people), but Souma Diagnostics…read moreretains an abysmally-run billing service. I advise anyone who does get a bill from Souma Diagnostics to look on your insurance portal where you can view claims for the dates specified in your bill (it won't register as Souma Diagnostics, it may come up as a doctor's name instead). Your insurer should indicate what insurance covered and what, if anything, is left for you to pay for each service. It should also specify that you shouldn't be charged over a certain amount for each service. In my case, I was over-billed almost $300 (with the signature "PAST DUE" stamp on my statement). That December 2018 statement was actually the first bill I received from Souma for services provided from November 2017 until March of 2018. I tried calling the number of the billing vendor (no answer). I called Souma directly and told them I couldn't get ahold of their billing service. Souma called the billing service and told me they had no trouble getting through so I hung up with Souma and called the vendor, who, surprise! actually answered. I explained some discrepancies in my bill according to the information on my insurance website. They did not disagree with me and I ended up paying what I was meant to pay instead of the inflated amount my statement showed. Don't let a shoddy billing service ruin your day! Contact Souma directly and tell them if they want to receive payment for services rendered, they need to find a more competent vendor to generate accurate statements.

Same as the other reviews; I received a bill that said I owed over $300. I contacted my insurance…read morecompany that told me Souma Diagnostics had been paid the agreed amount and I owed a $20 copay. I've now received another bill from this company for $55. Per my insurance company, I actually owe this amount of money but have called the billing department multiple times to pay and never get a call back. I must say, the ultrasound technicians are great; however, they don't deal with the money aspect of the company.

Phillip at check-in, Nurse Marley and CT tech Michael took excellent care of me this morning! I'm…read moregrateful the crew is up and going as early as they are, as I had a 6:40 am scan appointment and everyone was giving it their all bright and early! No wait at all. Beautifully clean, bright and organized facility. The whole team made this an easy visit, thank you!!

My CT started 30 minutes late, and you have to pay to park in this part of town, but otherwise a…read morevery good experience. Be sure to get your parking ticket validated, then it's only $13. Facility is very clean. Covid precautions in place and fully observed, which is greatly appreciated. Registration and patient care service team were nice. I got offered a warm blanket! A nurse (two actually, since I'm a tricky stick) started my IV. Mallory and Fredrickson were awesome to me in the CT suite and took excellent care of me during testing.

Been here a few times. A consistently friendly staff, with short wait times despite being a walk…read morein. I was most recently helped by Samantha who was very pleasant, welcoming, and attentive. The doctors have always gone above and beyond ensuring I leave with everything I need.

This is the slowest urgent care in the city. I continue to go back thinking it will get better and…read moreit never does. Even for a flu shot during their specific hours we still waited over an hour and no one was in the waiting room.