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Advanced Medical Imaging Center

1.4 (48 reviews)
Closed 7:30 am - 5:00 pm

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Souma Diagnostics

Souma Diagnostics

1.0(30 reviews)
0.9 miRiver East, Near North Side

I had no problem with my ultrasound technicians (always lovely people), but Souma Diagnostics…read moreretains an abysmally-run billing service. I advise anyone who does get a bill from Souma Diagnostics to look on your insurance portal where you can view claims for the dates specified in your bill (it won't register as Souma Diagnostics, it may come up as a doctor's name instead). Your insurer should indicate what insurance covered and what, if anything, is left for you to pay for each service. It should also specify that you shouldn't be charged over a certain amount for each service. In my case, I was over-billed almost $300 (with the signature "PAST DUE" stamp on my statement). That December 2018 statement was actually the first bill I received from Souma for services provided from November 2017 until March of 2018. I tried calling the number of the billing vendor (no answer). I called Souma directly and told them I couldn't get ahold of their billing service. Souma called the billing service and told me they had no trouble getting through so I hung up with Souma and called the vendor, who, surprise! actually answered. I explained some discrepancies in my bill according to the information on my insurance website. They did not disagree with me and I ended up paying what I was meant to pay instead of the inflated amount my statement showed. Don't let a shoddy billing service ruin your day! Contact Souma directly and tell them if they want to receive payment for services rendered, they need to find a more competent vendor to generate accurate statements.

Same as the other reviews; I received a bill that said I owed over $300. I contacted my insurance…read morecompany that told me Souma Diagnostics had been paid the agreed amount and I owed a $20 copay. I've now received another bill from this company for $55. Per my insurance company, I actually owe this amount of money but have called the billing department multiple times to pay and never get a call back. I must say, the ultrasound technicians are great; however, they don't deal with the money aspect of the company.

Advanced Medical Imaging Center - diagnosticimaging - Updated May 2026

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