Best MRI place around! I have had all my MRI's here and will continue to do so in the future! All the ladies at the front are extremely knowledgeable and the techs are so kind! Donna is the best tech! You can genuinely tell she cares about the patients and is patient in explaining the procedures to those of us nervous to go under the machine. Sandra and Mary up at the front are willing to answer any insurance questions and are very patient as well. I really don't understand Richard R's complaint. Anyone that has ever dealt with insurance knows for a fact there is no such thing as a facility needing to submit for "final approval" for any sort of procedure. Approval needs to come from insurance to begin and once approved you can actually go anywhere you are in network with. As soon as my doctor submitted the necessary documentation to insurance for approval, they were able to schedule me a few days out as they explained to me prior authorization isn't obtained right away. Since prior authorization came early, they gave me a call to check if I wanted to come in earlier! Amazing! I will say though (to comment on Shane's review), if you are ordered an MRI and choose to look for an Open MRI, consult with your doctor first as in some instances (which was the case for one my scans) doctor's require a higher strength magnet, like if they are looking for tiny, little, specific details (makes sense right?). This might save you some time and money. Also, if you are unsure as to the scan being done, ASK! They can only do what was ordered by your doctor, like a medication, specially if there is a prior authorization involved. They are very knowledge and if there is a discrepancy on doctor's referral, in me experience, they will catch it. But no one knows more about the pain and symptoms than you! This place is also about a third of the price compared to other places in the area. They also offer relatively cheap self pay prices. I was told, though, I would not be able to pay out of pocket for the scans and then bill insurance due to the prior authorization required from insurance before they could do scan (it wouldn't guarantee insurance would approve of scan and thus reimburse me. Also, self pay prices do not account for all the necessary steps and costs associated to bill insurance which makes sense).
GUYS. Everything I know about insurance and the procedures is due to this business being so transparent. In the healthcare industry, it is so refreshing to see such honest and kind people wanting to genuinely help find a cure for your pain.
Also, make sure to check all the reviews as it looks like two five star ratings have been hidden as deemed "unhelpful" by yelp. I believe all reviews are helpful regardless of rating so that seems like a bunch of bologna to me.
Overall, amazing place with amazing employees! If I could give them 20 stars I would! I will continue to go to this facility for all my MRI's as long as it is ran by the same people and will always refer friends and family here too! read more