Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

Like someone stated below, if you are wealthy and have an unlimited amount of money at your…read moredisposal then this facility might be for you. I was a patient for many years and luckily I had good insurance that covered the fee of $650+ per service. All of a sudden I receive a generic letter that states in network patients will only be seen if they pay a $390 "membership fee" on top of whatever co/pays one has. It was also noted that out of network patients don't apply to this rule. Out of network doesn't apply because they have to pay the full amount of their visit to Diagnostic Imaging. This letter was very easy to read between the lines what this facility wants.

Professional staff, easy location, casual, clean lobby…read more Scheduling went well, the technicians were communicative. BE SURE, however, to ask reception before you go back for your scan AND tell your technician you want the CD of your images ready when you leave the session. For some strange reason, this facility doesn't actually get that to the doctor who ordered your MRI. I've never heard of that.

Apparently this facility is not as accommodating as I had previously thought. When they make…read morescheduling errors they blame the patients and offer arbitrary explanations for their logic. I had an appointment 1/17/17 at 10:30 am. I checked in at 10:35. The receptionist said that the appointment was at 10.15 and I was 30 minutes late. We went back and forth and I told her the voicemail said 10.30. She said there might be an 11 and another receptionist chimed in and said if she doesn't come between 10.45 and 11 you can have that appointment. I waited and went to the desk, it was 11.02 and someone walked in and checked in. I asked if I can still have the 11, she said that the appointment came and I can't. I asked why her previous statement did not apply and she remarked I didn't even have an appointment. Overall this was a very unnerving and unprofessional experience. If someone in their office makes an error they should own up to it instead of deflecting accountability. Hopefully Illinois Masonic will yield better experiences in the future.

Not really sure if I saw a doctor a nurse or other medical practitioner. She had to call a doctor…read morebefore giving me a referral. Other than that, just be prepared to wait at least 30 minutes before being seen. The people that I worked with were at the center were pleasant, kind and patient. My only meaningful complaint is the television that is on in the waiting room. While watching Maury tell us who is or who is not the father is highly entertaining mid-day, it can get quite distracting while reading a book! The studio audience jeers which is inevitably mixed in with the obligatory multiple *bleeps* for audibly uttered obscenities. There is non-metered parking and metered parking nearby which implies parking is available.

I walked into Hermosa with no appointment, which was no problem for the walk-in clinic. I was…read moregreeted by a very professional staff member who took down my information. The waiting area is very clean and neat with a nice entertaining TV. Having a clean clinic is one of the most important things to me. The staff assured me that I would be seen in a timely manner, and they were right. Before I knew it, my name was called to see the doctor. The doctor I saw was very intelligent and knowledgeable. He answered my questions thoroughly and wrote me my prescriptions. One of the best doctors I've ever experienced. The doctor walked me step by step what I needed. I also got a referral quickly and easily. They are able to transfer my records to wherever I needed them without issue. All in all, Hermosa Medical Center was a great experience and I highly recommend anyone to go for their medical needs.

I wish no star is available for my review. I went here to get chest x-ray and the front desk…read moreperson is rude. I was not going to send this review and forget about it but today my husband went there for x-ray and the same long haired Hispanic lady was there with the same rude and unprofessional demeanor. MRI Lincoln please monitor the people working the front desk once in a while. The type of the demeanor your company will go down for. She needs to be re-trained or may be fired. She does not seem to want to be there! She needs to work away from interacting with other individuals like clients, customers or patients.

MRI Lincoln Imaging Center-Fullerton location is an outstanding facility, with great service! This…read morewas my first experience with a non-hospital MRI facility. I spoke with Jessica to inquire about the company. She was so polite and helpful. She answered all my questions; and helped me with details for my imaging order. On the the day of the test, Ariely was also very helpful and courteous at registration. The facility has an open MRI and it was very comfortable. The machine is not as loud and/or enclosed as the one I had at a local hospital. The MRI Technician - Jerry - was absolutely outstanding! His patient care skills is top-notched! I'm from a medical family; and Jerry makes you feel at ease immediately. Furthermore, he clarified my initial questions regarding the imaging order details, both from my PCP and ENT, respectively. After the test, I received a disk of My MRI images. After this experience, I will never utilize a hospital MRI facility. I highly recommend MRI Lincoln Imaging Center-Fullerton Location.

Avoid this place. Horrible customer service. Said I no-showed to an appointment when they never…read moreresponded to my email or text. Rude.

Very accommodating. Got me in quickly and wait time was short. The Dr was wonderful. I've done an…read moreMRI and CT here. They have moved though and need to update address on here. Thank you Monica for your help this morning!!

I knew that contacting this organization was difficult as I have hung on the line for 30-45 minutes…read moreand then hung up. I also tried the feature of pushing 5 and a voice said I would be called in a half hour. It is now one and a half hours later and no one has called. Yesterday I saw my doctor and walked over to the imaging center thinking I could make an appointment but was told I could only make by phone. So that is what I am doing trying to make an appointment for a bone density exam. Whoever is in leadership at this organization needs to try calling for an appointment to see what I mean

I have had a great experience at this imaging center. They are typically on time and quick with…read moreappointments and the ladies are very friendly. Another plus is that there is free parking specifically for the imaging center, and there's always been plenty available!

They were very kind. They explain in detail the process which made it easier to handle since I'm…read moreclaustrophobic . They answered all my questions .

All the staff I interacted with were very nice. I had a difficult MRI that needed to be done, and…read morethe technician, Michael, was extremely helpful and kind. 10/10 service and ppl. Got seen on short notice as well.

Outstanding group of radiologists. Low cost reads; high quality subspecialty docs; and swift turn…read morearound times. Highly recommended.

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