My doctor referred me here for a diagnostic mammogram and ultrasound. After a bad experience with…read morean extremely painful mammogram at another facility 2 years ago, I came in expecting that I will be in severe pain during the procedure and stressed about it all night. It took me several months to even schedule the appointment, because I was still traumatized. The technician was very friendly and explained the procedure. I told her that my first experience was a really bad one, but she reassured me that it will be fine. They have a newer 3D machine that doesn't have to be clamped down super hard. I held my breath for the first clamp, preparing for severe pain, and was so surprised and relieved when it was just discomfort. After my mammogram, the radiologist reviewed the images and I had an ultrasound. Again, great sonographer who explained the procedure and took thorough pictures of the entire breast plus lymph nodes. I am very happy with my experience today. Wait time was minimal, everyone was welcoming and professional. Scheduling was a little tricky and my appointment was postponed, but once I came in at my scheduled time, I was done in a little over an hour. Highly recommend this facility, especially if you have extremely dense tissue and have suffered through excruciating mammograms elsewhere.

Do not use this imaging center as they are scammers and will try to upsell you the day of your…read moreimaging test. It's the most unprofessional organization I have ever worked with in healthcare as my son's MRI, that we waited 2 weeks for after booking the appt, was just cancelled today (the morning of the test). They stated he would now need both an MRI with contrast and without contrast even though we had an MRI without contrast already completed 3 weeks ago and our physician's order always showed MRI with contrast clearly on the paperwork. Bait and switch last minute to make more money on unnecessary testing and further delay my son's treatment plan and PT appts. for him to get better. The woman who called me this morning didn't even try apologizing for any confusion and rather stated that we couldn't have this test done today without both MRI's being completed at the same time. Then on top of that sales pitch, she said there was also no Dr. available today for the MRI w/contrast test so we had to reschedule anyway - wtf??? This is what was the physician's order that was officially approved by them always clearly showed for our appt today. BTW, this is a highly sensitive medical issue for my son and we wasted 2 weeks waiting to be lied to and treated unethically by this organization. Don't make the same mistake as they are also disgusting to work with having 45+ mins hold times to schedule appts. that they don't even adhere to the day of the test. Language barriers also a BIG problem as they are broken english speaking agents. The authorization lead for BrightLight Imaging, John, spoke with me last night at 5pm to confirm all insurance approvals were received and my son could have the test completed today. It's amazing how fast that changed in less than 10 hours with their deceitful upsell process and lies. I will be contacting CIGNA to ensure they review this organization for unethical practices and take them out of their care network. Hope this helps choosing the right imaging center for you and your family's healthcare needs.

Came here for MRI scans, service a was great, very friendly staff, and flexible on my schedule. I…read morerecommend.

From the owner: We are on a mission to be your preferred imaging provider. Athlete Imaging is specialized in…read morestate-of-the art imaging and committed to provide excellent patient care and fast, high quality reports. Athlete Imaging offers flexible and same day scheduling, and has high-tech capabilities to provide MRI exam results with a 24 hour turnaround time.

I have had two MRI's in my lifetime. First one was in one of those torpedo tube units. Kind of…read morefreaky to say the least. I can definitely see why people get freaked out about them. Claustrophobic to say the least. These new open MRI machines are really nice. No closed in feeling. Folks at Westbrook Open MRi are great. I got in, waited maybe 5 minutes and was taken back to the MRI room. Got on the table, was slid back into the machine and away we go. My 30 minutes was over in no time. They have lockers for your personal affects while you are having your MRI done. I would definitely recommend Westbrook to anyone needing an MRI. Cheers!

I went for an MRI for my neck at another facility within my medical group a week ago. I've had an…read morean MRI in the past for my knee so I knew what to expect. Here's my experience at the facility within my medical group: I breezed in for my MRI, they place a cage over my neck which snapped into the bed, put headphones on (the procedure is loud), then rolled me in a "tube", my nose was only inches from the wall and it was a bit dark. I'm somewhat claustrophobic, but this was awful, immediate panic attack! I tried for a moment to stay in the tube, then asked the tech to pull me out to catch my breath. I tried it again, the procedure started, but I just couldn't lay there for 20 minutes and asked her to stop and get me out. I was trembling afterwards for awhile, and affected by the whole thing for days including nightmares. I could have asked my Dr for a Valium but that's not for me. I researched online and found Westbrook Open MRI close to me. I went in apprehensively, expecting the experience to be a little better than my last one (I also needed to get the procedure done!). I met with the tech, she was wonderful! She asked questions about my condition leading me to get an MRI, walked me into the MRI room and explained everything and what to expect. The machine is open on the sides, the canopy is still close to your face, but there's a light inside which helps tremendously. She kept asking if I was ok, and gave me tips I could do to feel better. I got thru it and even calmed down while in the procedure. I will definitely go here again if I need to!!

This place is so cute the moment you step in the door! So many areas to take photos. Maria was…read morekind, attentive and really tried her best to give us the best experience and photos of our baby boy! The location is a bit of a drive for me but so worth it! I can't wait to go back later for some more images of my baby! Definitely recommend this place!

Best photos been to multiple Places and 2 pregnancies. Also…read morevery good price compared to other locations in Chicago

Quality of care has steeply gone down since they opened. Wait times are worse than going to the ER,…read moreeven after scheduling an appointment online. My last experience with the NP was awful- I came in with horrible sinus congestion, cough, headache and clogged ears, and after I explained what was going on, she looked at me and asked "why are you even here??" She reluctantly prescribed cough pearls and a nasal spray, which didn't work anyway. I ended up following up with my doctor, because symptoms didn't improve. I've never had a medical professional ask me why I'm wasting their time. If you can, go elsewhere.

I am beyond disgusted with the lack of professionalism and basic human decency at this facility. I…read morescheduled an appointment at 3:00 PM for a 7:20 PM slot. When I arrived in 18-degree weather with my sick child, I was told they couldn't see him until the next day--despite having a confirmed appointment. My 1-year-old had been sick for two days with a 102.4 fever. I explained to the staff that I needed to know if it was serious, but the receptionist was incredibly rude. She claimed she spoke to the manager, who supposedly advised her to just reschedule me. When I asked why no one called to notify me that they wouldn't honor the appointment, she actually had the nerve to say that "notifying patients has to be done in person." Why do appointments even exist if you're going to drag a sick baby out in freezing temperatures just to turn them away? As I got understandably frustrated, I told them they weren't doing their effn job. The staff member then looked at me and said she was "thinking" of seeing him, but because I was upset, she now wouldn't. My son ended up having the flu and two ear infections. They were more worried about being out the door by 8:00 PM than the health of a suffering infant. When I asked for their names, they both acted like mutes and refused to answer. If you have a child, PLEASE do not come here. They are unprofessional, heartless, and clearly hate their jobs. Go to Midwest Express Clinic Urgent Care (5700 W Fullerton) instead. Even though they also close at 8:00 PM, I called them and they told me as long as I walked in by 7:59 PM, they would help. The three ladies there were helpful, treated my son, and even checked me as well. Avoid this place at all costs--they don't care about your family's safety.

I have never had to research or even think about home health care ever before, and recently my…read morefather had to have knee surgery, so there I was in quite a predicament. I did not have too much time to find a caregiver, so I called a few places that happened to be at the top of the list when I searched for "Home Health Care." I like to think of it as Home Health One found me instead of the other way around. They were the 3rd call I made. The first 2 companies had recordings and I was on hold most of the time. When I finally did speak to someone, you could tell they were trying to speed up the process more-so than I was, so I felt overwhelmed and pressured and hung up. When I finally got to Home Health One, I was able to speak to a real human right off the bat. She answered every one of my questions thoroughly, was extremely patient with me being a newbie to the process, and assured me my dad would be in good hands. That, she was absolutely right about. A nurse was in my living room with my dad the next day. Assessed him and even made him smile, which I haven't seen in a while... I don't normally spend time writing reviews, but this was a great experience and I felt that I should share it, as I know most of you are currently in the same boat as I was.

From the owner: The number one choice for Home Health care. - Skilled…read moreNursing - Rehabilitation Services (PT/OT/ST) - Medical Social Work - Home Health Aide - Pharmacy - Diagnostic Laboratory - Phlebotomy

I have to give Edward Health Center a great deal of credit, they do a wonderful job…read more All of my physicians are in this network. I've found it's just easier. I have a patient portal where all of my records are, I can pay my bills, I can schedule appointments- one stop shop. Much easier. I went to this location for a mammogram. It was a nice experience. The office was designed to be relaxing for patients. The staff is kind and friendly with each patient. The staff is also great at explaining what is happening, next steps, etc. this is important if you are getting tests run. There is a Starbucks and cafeteria built in - both are nicer than your standard hospital cafeterias. They seemed to build this place with the patient experience in mind.

My initial visit in August 2017 I saw Dr. Acharya for my yearly OBGYN check up and to obtain BC…read more Dr. Acharya took it upon himself to run additional tests that I didn't know wasn't part of the yearly check up. Couple weeks later I receive a $1,500+ bill. I was SHOCKED!!! For a yearly checkup and to get birth control is what I asked for. NOT for additional testing. Unfortunately I had to go back in October 2018 because my BC script wouldn't be filled without going back to the doctor for the yearly check up. I also had a HMO plan, so Dr. Acharya was my PCP. At this same time, I requested Dr. Acharya refer me to a specialist due to a health concern and he referred his colleague Dr. Afridi. The bill was over $850!!! Just for a yearly check up and refill of BC. UHC initially paid a portion and ended up reversing it - meaning insurance covered NOTHING due to whatever codes Dr. Acharya inserted. Nothing was diagnosed so I have no idea why they would code my check up as a diagnostic. Fast forward to one week later... I have my referral appointment with Dr. Afridi. She sat down with me and we spoke regarding my concerns. She recommended taking some blood so I went to the other room so they could draw blood. I waited for my results in the lobby and there were no signs of cancerous cells and I didn't book another appointment. Same situation as before, I was charged $1,618... insurance initially covered a portion, and after an audit due to the codes Dr. Afridi entered it was classified as a diagnostic meaning UHC insurance wouldn't cover ANY of the bill and reversed the payment UHC originally covered. How are my doctors visits classified as diagnostic when nothing was wrong? UHC reversed the payments on their end on May 16th and Edward Elmhurst sent me to collections the first week of June. Neither UHC or Edward Elmhurst had contacted or tried to communicate this matter to me. I will not be returning to this doctors office. This place is a scam recording whatever codes they want to collect money.

I want to be very honest with this review of Loyola University Medical Center…read more We arrived on Easter Sunday night after being transferred from another hospital, and I was truly grateful we made it. The ICU staff on the 2nd floor were exceptional--kind, professional, and attentive. They consistently checked on us and treated both patients and family with care and respect during a very difficult time. However, after a few days, we were moved to the 3rd floor, and the experience changed significantly. During overnight hours--around 2 AM--the environment has been surprisingly loud. I heard staff using profanity, watching videos or news on their phones at high volume, and openly complaining about long shifts. I understand healthcare is demanding, but this is a hospital setting, and patients (and their families) can hear everything. My relative is here receiving end-of-life care, so I stay overnight. At one point, a nurse questioned my presence rather abruptly before knowing the situation. To her credit, she apologized once she understood, but in moments like these, a little more compassion upfront goes a long way. One of the nurse was rude and jist keep using profanity and stated this is who she is. Wow, Loyola use to have professional nursing staff, what happened? I also noticed interactions where staff spoke to patients in a very casual, sometimes inappropriate tone. Maybe I'm a bit old-fashioned, but professionalism matters--especially in a place where people are vulnerable, grieving, and trying to find peace. My takeaway: There is clearly a strong, compassionate team here--as seen in the ICU--but consistency matters. Professionalism, awareness, and respect should be maintained across all floors, especially during overnight hours. Hospitals should feel calm and supportive, not loud or chaotic. Patients and families deserve that--especially during life's most difficult moments. I will give a 4 star due to our first encounter here and the kindness nurses such as Nicole and Quand and Jordan. Very kind d and attentive. And I just heard 2 nurses use profanity to another nurse. I am sincerely flabbergasted that they speak like this so openly and there are patients present in their rooms. The level of unprofessionalism is amazing, and i am really saddened by this as this hospital was once top hospital. Being part of the joint commission will definitely reflect not only my review, but how I move forward. This is really upsetting me.

Today we came to visit my husband who had surgery. My 14 yr old was with me. They told her she has…read moreto be 18 to visit. They could have told us that on the phone and saved us a 6 mile trip but it's loyola and they don't do anything to make your visit pleasant. They would not even let her sit in the lobby. We had to turn around and leave. I don't know why this hospital is so terrible, not family friendly, it's a shame. Terrible hospital. I need my ppo insurance again so I can attend Northwestern where they treat you like a valuable human.

I am Dr.Jessica McIntyre's patient for several years. She is kind and professional. My insurance at…read moreWalgreens keeps me waiting past due for my meds quite frequently. Also, am diabetic and Walgreens need to call her to authorize my meds.*

***DO NOT RECIEVE CARE HERE IF YOU ARE TRANS***…read more I've been calling for over a week now trying to have forms sent to insurance to refill my HRT. I've been told they were sent when I called insurance , they were not. I've been transferred to people who "claimed not to be in the office" and I've been put on hold every day for hours. I'm extremely bloated, uncomfortable and scared for my mental and physical health and these are NOT Healthcare professionals. Sad because I've been seeing Dr. Leon for over 15 years now and she's quite lovely but the rest the staff will not care for you if you are in need of help, not sure if this only applies to just trans people? But this is my experience and this facility should be shut down. changing my PCP ASAP because no one will help me get my medications