I have been to this place many times .The place is very clean. The people are…read more supper nice. I have had Ct scans done along with MRI for many years. I must say that the people that work here .Goes out of their to help a person in need for to what they offer. I have been to other places. And this one blows them away. The people that work here are exceptionally unbelievable. They offer a variety of testing. When you call to make appointment the experience, From start to finish is outstanding. No hassle unlike other places. For the people that work here. Starting with ( Olina R.) to Claudia L. to the senior Technician Eenesto S. to the General Manager Elas M. are so kind and caring. Premiere is the best place that I have ever been to. I will be a patient for years to come. Thanks to all of you for helping me, At a time of need. With great respect to your team. Ken Lewis 9-30-2021

Great clinic that includes all the health services you need such as imaging, assessments, and…read moreregular check ups. Ive been going here for years and now they just opened up a Medical Spa!

Canceled me a week before appt after waiting for 9 months!…read moreUnable to reschedule for another additional 4 months. Unbelievable.... No words but ... Rude & incompetent!!

The lab part of the office is 3rd party of lab corp; it does not matter if you have an appointment…read more It was over an hour after the appointment until you actually get your blood drawn. Absolutely awful experience if you have your day planned accordingly.

Very satisfied with the ease of check-in and short waiting period to see a very pleasant and…read morequalified doctor. Radiology was on site and quick. Would definitely recommend this facility not just for urgent care but also all Ortho care.

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).

I've checked out the exterior of this clinic, man is it beautiful. The town of Hinsdale as well is…read morelined with beautiful homes. Feels you're like in an all American town, in the ideal sense. One of the residents at this clinic named Frances provides excellent care. She's a top notch physician who really cares for her patients as a whole. Wonderful experience visiting this clinic and town

The staff forgot too send the dr order to my house. So now the mri was not done due to his staff…read morenot sending mri papers to me. He thinks it was my mistake but really it was his staff. He is a good doctor but now I am going to another excellent doc in my home town.

This please goes above and beyond. Wow. Thank you Gaby, for ensuring you guys were able to…read moreaccommodate me and my tight schedule. Gaby is super friendly and very knowledgeable. Dr E Linarez is above reproach. He came out and addressed me personally, shook my hand and conducted a full and thorough exam. Answering ALL my questions personally and providing so much Insight. Dr Linarez showed upmost empathy and concern for my sleep health. It's very rare now-a-days to have Doctors of clinics be so hands-on. That's a dying thing now-a-days, but not at Dr Linarez' office. Thank you so much, looking forward to a new and lasting relationship. Gaby and the front staff followed up with me. Ensuring all my needs were accessed and met accordingly. Thank you soooo much Gaby and Dr Linarez. Will recommend and refer. (They are military and police friendly).

So at the request of my physician, I went to Madison St. Medical Sleep Disorders Center for a…read morereferral and to speak to the Doctor about my restless and sometimes sleep apnea ridden nights (Sleep apnea is a common disorder in which you have one or more pauses in breathing or shallow breaths while you sleep. This results in poor sleep quality that makes you tired during the day. Sleep apnea is one of the leading causes of excessive daytime sleepiness). Well my scheduled appointment for the study was actually a week away, but I totally got the dates mixed up and ended showing up a week ahead (last night actually). The technician at the front, who also was walking in when I did), was so pleasant and insisted that although my scheduled time was a week away, to please wait an extra hour in case someone did cancel or was a no show. She said that this one person has canceled or was a no show three times in the past and she would really like me not to waste my drive here. So of course, I waited in this pleasantly decorated reception area and counted down the hour. Low and behold (big surprise) he never showed up so they accommodated me. This was a really good thing because I was there already and the fact that she accommodated me was awesome. Now, the actual rooms you are given makes it seem as if you are in a nice 4 star hotel suite. I mean, its a nice moss green (very soothing) with your own bathroom (nicely decorated glass in green tile, shower, you know the works). The technicians came in and explained the WHOLE procedure to me, and I proceeded to go into la la land. Although of course I had wires everywhere and I was being monitored all night for different rhythms in my brain. I thought this place to be extremely professional and wow, the staff are just as nice as can be. In the morning, they wake you up (5 AM.) and let you complete your study with an hour of getting ready, so of course I showered and left. I just think that this was a really nice experience and hopefully I will get answers as to why I am having restless nights. I did appreciate also that they share parking with Leona's (next door) and for Oak Park this is a must since you will get a ticket if you park in the street. Kudos to the Medical Sleep Disorder Center.

Waiting area clean nice people are nice just an long wait for the Dr will try to come close to…read moreappt time

Very bad customer service and care. Not responsive to patients. I was ignored and dismissed.read more

Nice office but after I ordered genetic testing, I had to call the company for the results bc they…read morewere released to the clinic, which never followed up with me. They also didn't let me pay my copay at the office, instead choosing to call me a month later. Still never got any follow up, other than to make me pay the money they inexplicably wouldn't take at the office. I'm going to go elsewhere.

The staff is friendly and knowledgeable but it does not matter what time of day you schedule for,…read moreyou will wait and your appointment is always behind. It's very frustrating.