Loved the honesty and attention to detail--- very responsive and transparent throughout the entire…read moreprocess

I am not surprised at all that Guild Mortgage has 5 stars from the 15 reviews before mine…read more We were recommended to Nonato Icarangal of Guild Mortgage by our realtor. As many first time homebuyers are, we were very green when it comes to buying a home. Bryan put his reputation on the line, and reassured us that Nonato and Guild would make the process a lot easier. I must admit that my husband took the lead when it came to gathering documents and overall communication with our lender. Each time an obstacle came about, Nonato was honest and offered options. Even when the outlook was grim, he carried us through. Buying a home is a very trying process, but when you have an experienced lender who is patient and knowledgable and goes above and beyond the call like working late to make sure we got our mortgage credit, it's not so scary. Nonato has become a part of our family, and we recommend him and Guild Mortgage to our friends and family whenever possible.

Very kind and helpful people. Tech can never replace people. For me tech offers some good things…read morewith a lot of problems only good kind people can solve. Today Serenity and Brandi at the Kailua branch on Hamakua were both wonderful. Brandi worked with me and the app to solve a problem created by US Bank taking their automatic payment 2 days early.

I have the most positive experiences at this AMS branch! Everyone there is amazingly helpful,…read morecheerful, willing to help! In the most uncomfortable situations they have been professional, non-judgmental, and detail oriented! Highly recommended this branch! Mahalo for always helping

This was our second experience with CMP and , most importantly, with Carolyn Lewis !!!…read moreWe live in FLORIDA, and Carolyn is in HAWAII , yet still , this entire process took up ( MAYBE !! ) 2 - 2 1/2 hours of our time and effort in totality. This was by far the easiest mortgage/ refinance process I have ever experienced. It may be cliche to say , but ...... Carolyn truly makes you feel that you and your needs are all that matter . She provides constant updates, you're never left wondering what's going on , and her staff treat you just the same ! Do yourself a favor , hire Carolyn and CMP to do all the work for you, and reap the rewards you desire!!!!

Carolyn Lewis is the WORST lender I've ever met. She made all kinds of promises and couldn't…read moredeliver. She took days to respond which ended up costing me my home. She completely disappeared in the middle of a contract. I have never experienced someone more unprofessional.

I cannot express enough how awesome Shannon and her team (Hoku and Lindsay) are!!! They're soo on…read morepoint! They really made our first time home buyer experience as transparent and seamless as possible. Shannon really cared about our best interests and was really easy to talk to. Her team made time to have conversations even through our wonky schedules. We weren't aware how much grit and homework there would be, but they kept us motivated! I would highly recommend Aloha Lending Services 100 times over. Mahalo big time! -Sean and Nad

We've worked with Shannon and her amazing team for many years! Her genuine honest customer service…read moreis the superior! No BS, she clearly explains options, rates and helps you plan ahead. Her assistant Lindsay is easy and wonderful to work with. She did all the financial processing and kept me informed. I highly recommend Shannon and her team if you ever need home mortgage services.

I love May's positive attitude and optimism. She was up for the challenge of getting our loan…read moreclosed in 15 days during the holidays! It was a stressful time but she always stayed upbeat and remained confident she would get the job done and SHE DID! She went above and beyond to ensure we closed on time. She always answered all of our questions and calls in a timely manner (and at all hours). We appreciate your help May!

May is so great to work with- not only does she provide amazing service, she goes above and beyond…read morefor your needs. May is well educated in the mortgage industry which made me feel comfortable in working with her to get me the best options!

Literally the best home buying experience we've had thanks to Bobby and his team. After working…read morewith them, I'll never use another mortgage broker again. It felt like Bobby did all the leg work for us. Months after our purchase he even reached out to me for a refinance opportunity that cut down my rate dramatically. You can tell he actually cares about his customers and their families. A legit 5 star company.

Purchasing our first single-family home was a huge next step for us, and we honestly felt…read morecompletely lost at the beginning of the process. From day one, Bradley, along with our realtor, guided us every step of the way and made what felt overwhelming feel manageable and clear. He took the time to run numbers, explain scenarios, and lay out all of our options so we could make informed decisions that felt right for us. He truly did all the legwork, allowing us to focus on reviewing and signing paperwork with confidence. His office was equally wonderful--communication was seamless, emails were prompt, and every question or follow-up was handled quickly and thoroughly. We were especially grateful for his flexibility and dedication. He even met with us on Christmas Eve to sign paperwork, which we deeply appreciated, and despite the busyness of the holiday season, he consistently kept us updated on the status of everything. Beyond his expertise, he is incredibly friendly, personable, and easy to work with. We felt supported from beginning to end and couldn't have asked for a better experience. We highly recommend his services to anyone navigating the home-buying process.

I am very pleased with Jasmine's friendly and professional notarizing of my document. Princess was…read moreso helpful on the business day prior to set up the appointment for me when I was unsuccessful in getting a follow up on an appointment I requested of the call center. This branch is very fortunate to have these two who were my favorite tellers.

I have been with this bank for many years! Everyone is always friendly and helpful…read more They meet all my banking needs and really try to work with you. Their locations are convenient with lots of parking.

Sarah @ Aikahi Park the Best Helpful courteous kind brave…read moreclean and reverent This app should allow 1 or 2 word comments.

My husband went in to withdraw some cash. It was a bit out of our way to get here, so having a few…read moremore accessible locations in Waikiki, North Shore, Ko Olina, etc. just to cover all the coasts--where most tourists spend their time--would be great. Other than the drive, the service was quick and efficient.

Decided to use Mortgage Associates of Hawaii for the purchase of my first home in Hawaii and I…read morecouldn't of been happier with the customer service. The lending process can be a time consuming one with all the paperwork but the team at MAHI did an excellent job holding my hand through the entire journey. I really appreciate their patience and exceptional job in following up with me when I was missing important papers to purchase my home. Thanks again !

Tiare Fullerton and Mahi Mortgage were recommended by my tax accountant and I have been so…read moreimpressed and pleased with every aspect of my recent home purchase. Tiare is brilliant, compassionate, pragmatic, creative and professional. From the moment we first spoke, I felt comfortable, safe and supported. I couldn't be happier with my home purchase, and Tiare and her staff truly made it possible, and a pleasure! I look forward to working with Mahi Mortgage again in the future.

Rex is awesome to work with! They say buying a home isn't an easy task but working with Rex, he…read moremade our experience a smooth one. From the moment he took us under his wing, he made it an easy transition in alining my husband and I up with him so we could all be on the same page every step of the way which made things possible for us. If your in the market to purchase a home or thinking about it, I highly recommend contacting Rex Santos because he is super easy to work with and gets things done.He explains the process and what he needs from you so he can help you reach your goal! Rex is professional, trustworthy and very ethical and is always there to answer your questions. Thanks to Rex, he made us happy homeowners and my husband and I are truly grateful for his expertise and for the caring, genuine person that he is! Love our New Home!!!

My realtor virtually introduced me to Rex a couple years ago and the rates recently dropped enough…read moreto do a refinance. He's out enjoying the surf during the day but always gets back to you via text or email as soon as he's back on land. I appreciated his straightforward honesty and patience in explaining various refinancing options. He took the time to walk me through every line of the proposed loan worksheets to help me make an informed decision about which loan to choose. When it came time to sign the forms at closing, we went through every page in the packet. The process was relatively painless and if rates drop even more, I would not hesitant to do it all over again with Rex. Mahalo!