I cannot express enough how awesome Shannon and her team (Hoku and Lindsay) are!!! They're soo on…read morepoint! They really made our first time home buyer experience as transparent and seamless as possible. Shannon really cared about our best interests and was really easy to talk to. Her team made time to have conversations even through our wonky schedules. We weren't aware how much grit and homework there would be, but they kept us motivated! I would highly recommend Aloha Lending Services 100 times over. Mahalo big time! -Sean and Nad

We've worked with Shannon and her amazing team for many years! Her genuine honest customer service…read moreis the superior! No BS, she clearly explains options, rates and helps you plan ahead. Her assistant Lindsay is easy and wonderful to work with. She did all the financial processing and kept me informed. I highly recommend Shannon and her team if you ever need home mortgage services.

This is the place my family does it's banking. I can't complain. I usually come early before the…read morelunch hour to avoid the lines that form during lunch and in the afternoon. Staff is usually friendly. Usually we say hi to Eliza when coming here to deposit and what not. Haven't had too much trouble coming here. I wish tellers were more consistent. There are always new faces. There has to be a way to convince people to stick to a job. Not only that, new tellers are nervous so tend to talk story more. I see why the previous reviews talk about the lines being long. Perhaps the proper training on how to move the line will help. The guy in front of me was rolling his eyes as the teller was talking story with a couple. If there is a long line, conversations with customers should be brief. Have consideration for those people waiting for service. Another thing about this place is the parking lot. It needs to be repaved and restripesd. I can barely see the lines in order to park the car.

Great customer service from Anna. Very patient as we went…read morethrough process of getting a new charge card due to some fraudulent charges.

The whole Casamina gang are the best! The family enterprise got your back and it's nice to know a…read morelocal business that take care of others in the local economy. Clarice and her team of gems (Chayenne, Michelle, Geña and Marsha) all take care of you. She knows what works for my budget and is always looking out for what's best for me. The level of care is tremendous and I couldn't have gone on this journey without them. At one point I needed a car and she mentioned a Macan with availability soon (exceeds expectations) Mahalo and salaamat!!

On July 26, 2019 we got the keys to our first home. We couldn't have done it without our loan…read moreofficer, Matt Casamina of House of Finance, along with our realtors, Rowena Wong and Jay Vea of Locations Hawaii. The whole process took just 43 days!! My sister in law had recommended our Rowena Wong, as I told her we were interested in purchasing our first home. Rowena forwarded us to loan officer Matt, to help us finance our home. Initially, we planned to buy in 1-2 years, but we made it happen in less than 2 months. I met with Matt and got a pre-approval on the same day (in less than 2 hours.) While sitting in the waiting area while he was with his client before me, I found a property online and texted it to my realtor asking about it. We toured the property that same evening, and made an offer the next day. All done within 24 hours, and all thanks to Matt, Rowena and Jay. With their guidance, we submitted an offer and even beat out a higher offer. Our offer got accepted in the following week. Some call it crazy, but I say it's all in God's perfect timing. Matt, Rowena and Jay made it happen for us. I mean it when I say we couldn't have done it without them. They went above and beyond to make sure our first home buying process went quickly (really really quickly) and smoothly. Matt sure we had all our sh*t together, and our transaction was perfect! I was super nervous that it wouldn't happen, but he reassured me that we would get through the transaction without a hitch. One of my favorite things is that he is easy to talk to and relatable. He even gave me some financial advice to alleviate my debts which made a big difference in my monthly bills. I also appreciated Matt staying late hours to meet with us after we were done with work, and not minding bringing our baby to the office. If you asked me a year ago, I would not have think it would be possible to own our own home in 2019, but yet, here we are! I will definitely recommend House of Finance for anyone looking to buy or refinance their home.

Very friendly people and they have bathroom . And its fast…read moreplenty booth plenty cashiers.

Navy veteran (honorable discharge) and total of 40+ years service at Pearl Harbor. 800+ credit. I…read moreapplied for an account to create a CD and got an error message saying I already have an account. I DO NOT HAVE AN ACCOUNT. I called and a rep confirmed I do not have an account and told me not to worry because the accounts team was processing my application. Then, about 10 days later, I get an email saying "We're sorry! An error occurred with your membership application Your recent application for membership may have been denied in error. So sorry for the inconvenience!" And to try again. What an immense cluster%@3! Obviously, I am not going to open an account with such a sloppy enterprise.

We were first referred to Tristan back in 2022 when we began our journey of purchasing another home…read morehere in Hawaii. Life happened and our plans were put on hold, but he was never forgotten! Fast forward, we decided it was time to start our home-buying journey again, and thankfully, he still had the same number! We gave him a call, and just like that, we were able to rekindle our home-buying journey. Tristan and Cara were both absolutely wonderful to work with, knowledgeable, responsive, patient (sooo many documents LOL), and made the lending process feel so much easier. We truly appreciated their help and guidance throughout the process and are so grateful they were part of our journey to finally getting the keys to our next home! Thank you both for everything! We look forward to working with you again in the future and would absolutely recommend them to anyone looking for a great lending team!

Jessica was outstanding!! Very responsive & jumped into every roadblock that was presented.read more

I appreciate the staff here. It's so much more than a bank.... Well it's a credit Union. They are…read morehelpful and personable. I don't fell rushed and are actually heard. Adria is amazing!!

The teller was absolutely the worst one that I have been serviced by. First she calls out for the…read morenext member then she completely ignored me while she worked on her computer. After a few minutes she tells me she'll be right with me. Then when I told her my account number, I told her old yeah? And she says yeah. All orher tellers from the other branches just laugh with me but not this one. Then I told her I wanted to withdraw $200 from my checking account, one big bill, 50 $1 bills and the rest in $5. When she counted the money in two batches, the bills were all over the counter, and she just left it there for me to pick up the mess. I will avoid this branch in the future unless I absolutely have to use it and hope I don't get this teller again. I know it's hard to find workers but this one leaves a bad taste in your mouth.

The PacRim Mortgage Team is highly competent, professional, trustworthy, and responsive…read more Buying a home can be stressful, especially when purchasing on Oahu from the mainland, but Jodie and her team made the entire experience smooth and worry-free. From the beginning, Jodie encouraged us to reach out whenever we were interested in a property. Although I knew this required extra time and effort from her team, their guidance made a tremendous difference throughout the home-buying process. They helped us get pre-approved early, and their patience and persistence in gathering the necessary information paid off. Moving to Oahu during escrow created additional challenges--including buying a car--but Jodie coached us through everything without putting our closing at risk. There was a significant amount of paperwork involved, but Jodie, Kasie, Jeannie, and Derek were phenomenal about keeping us informed and on track. We were able to close in about 30 days, and they helped us lock in our interest rate before rates increased. What I appreciated most was Jodie's thoughtful advice and her ability to recommend options suited to our specific needs. She introduced us to strategies such as a 2-1 buydown--something we would not have considered without her guidance. Even during the most important moments of negotiation, she remained responsive, knowledgeable, and focused on our best interests. We highly recommend Jodie and the entire PacRim Mortgage Team!

We met Jodie through Team Lally, and I must say--it was an emotional journey, but overall, we're…read moreincredibly happy and grateful for the service we received. We worked closely with Jodie, Anna, Lisa, Kasie, and Jeannie throughout the entire process. They were all extremely knowledgeable, helpful, and dedicated--putting in long days and late nights to make sure everything went smoothly. While there were some stressful moments (through no fault of theirs), they guided us through every step and made sure we got exactly what we needed. We asked for so many estimates and had so many questions--and they handled it all like pros, never missing a beat. Thanks to their hard work, we were able to get to closing much faster than expected. Their attention to detail and commitment gave us complete confidence that not only would the job get done--but it would be done right. And that peace of mind means everything. I highly recommend Pacific Rim Mortgage to anyone and everyone. I would absolutely work with them again!

Kat is an amazing loan officer. She helped me understand my finances and what i needed to do to get…read moreapproved for my first home loan. I was unsure if i could accomplish it byb2020, but with her help i was able to buy my condo!

From the owner: PRMG Inc. (NMLS #75243) has successfully helped homeowners purchase and refinance their homes…read moreacross the country for well over a decade. PRMG has consistently been recognized within the top 25 largest independently owned mortgage lenders in the nation. PRMG is a technology-based mortgage company that lends nationwide, but still provides personal service to our clients. As a direct lender/servicer, PRMG works to find the best possible financing scenarios, ranging from competitive financing for the first-time homebuyer to multi-million-dollar loans for the more experienced homeowner.

If you're looking for a mortgage company this place is the best…read more Love that they're here and not on the mainland. They're very knowledgeable, professional and friendly. They helped me a lot with my loan needs and I appreciate them so much. Big thank you to Branch Manager Judy for all your expertise. Judy, at PRMG, you're the best.

From the owner: For nearly two decades, Paramount Residential Mortgage Group Inc. (PRMG NMLS #75243) continues to…read morebe a leading lender in the mortgage industry. As a privately-held mortgage and residential home lender, PRMG has successfully helped many borrowers purchase and refinance their homes throughout the US. PRMG is an EOE/AA M/F/D/V Employer - Equal Housing Lender. PRMG is licensed to lend in 48 states and the District of Columbia.

Been at this bank since god knows when…read more Opened up a few business acct and they've been awesome! The workers are really friendly and know you by name. They're always greeting and smiling and talking stories with me!!!

Best credit union i know of. I feel so comfortable with all the ladies that work there!! They got…read moreit all, even a coin machine. Free for members, and a low fee for non members.