Today obtaining an Inspection. The establishment is super clean and the temperature is awesome…read more They are uber honest, prompt and highly explanatory. The value of service is super honest and well worth it. They never have surprises with their cost and they stand firmly behind their work.

Good, honest people. I only needed an exhaust-hanger moved back into place and they showed me the…read moreissue and fixed it on the spot (I had run over the exit island at an HEB and was sure I had damaged something). They also verified there were no other exhaust issues-- checked the undercarriage and drove before and after repair to ensure no other issues. Sent me on my way in minutes for very little cost. I will be back for future services.

Mr. Tim is the most honest and fairest person/ Auto Shop owner I've met …read more. I needed help with a nissan sentra's many issues, at least I thought. Tim did a thorough inspection ,found answers to each problem and gave me a very competitive estimate on resolving every issue..Mr. Tim is now my only go to mechanic

Local family owned business. Fixed my oil change. Great hospitality and communication on what other…read moreissues he found. Price is estimated when asked. Help prevent sticker shock. Keep up the great work!

I found a nail in my tire on my way to work. Assuming they were busy, I came in asking if they…read morewould be able to just put my spare tire on and I'd worry about fixing my tire later. Instead, they graciously insisted that they could fix my tire immediately. 10-15 minutes and $40 later, my tire is fixed and my day can continue as planned. My office is surrounded by construction right now, so I'm sure I'll be back with more nails!

Can't tell if this is pricey or that's just the current market for repairs but I can say the…read morecustomer service is top tier. Very polite with great explanations, I've used them twice and will do so again.

I am stunned at what I just experienced. I went in for an oil change and I wanted to see if the…read morepower steering fluid was normal as the wheel has been harder to turn. After the technician completed the oil change and handed me my receipt, I asked how the power steering fluid looked. He said he hadn't checked. Then he had another technician look, and this man explained they couldn't access it and I had to go to mechanic. I asked why my printout reads that the power steering fluid was at "safe level" if they hadn't checked it. Then he along with another technician (I think his name was Korei) started become verbally aggressive with me telling me to get the hell out. Korei told me to "be a man" and check it myself. I highly recommend somewhere else to get your car serviced where you're berated.

My son, who has mental health issues and knows little about cars, went in for an oil change. They…read morerecognized him as an easy victim. They told him that the wipers and air filter needed to be changed. They showed him a dirty air filter, which could not have been his, since I had changed it myself a couple of months ago. I had also replaced the windshield wipers with the best wipers available a couple of months ago. They were perfect. He agreed and got a bill for $180. If you don't know exactly what your car needs and resist a fraudulent sale pitch, you are going to get robbed.

Everything goes great! Very honest(even if the customer is mad) to needed repairs. I call that…read more"building a bill". Adding EVERYTHING under the sun onto your estimate. These guys have never done it to me. I'd also like to give a shout out to Troy and Reggie. They didn't properly click these things when they changed my daytime running lamps. I went the next day(yesterday). I told them it didn't look rightly on. In a whole 20 minutes I was there. I was out of there. Great service. Great manager. Great staff!

Everything they worked on came out well, but I started having issues with other stuff after…read morevisiting. Maybe because they were rushing, I'm willing to give them another chance.

Came here for state inspection, was told to wait 5-10 minutes. After waiting 20 minutes, they said…read moretheir machines were broken. Total waste of time

JT normally assists me but Rolando helped me on my most recent visit. He was absolutely awesome. I…read morekeep returning to this location because of the customer service I receive here.

I haven't been to a JIffy Lube in years, but after a recommendation from friends and comparing the…read morefeedback with the reviews, I decided to make this the site of a recent vehicle inspection. The wait was minimal, the customer service was excellent, and the overall process was smooth. Jordan was the first to assist me and noted that I can park my vehicle in the back and leaving the keys in the car. I went into their lobby area, where I was able to enjoy one of their refrigerated water bottles. The room is small and I managed to pass the time while working on my laptop. (#1) 10 minutes into the wait, my vehicle was ready. Michael was helpful in explainig the process to me and the total cost was $18.50. He provided the paperwork that I needed for proof and I was out of the door. The only reason I can't give them a 5 star? They left my car running outside of the garage unattended for at least several minutes while I was chatting with them in the office. Anyone could've walked up from the street and taken the vehicle. I'm feeling fortunate that it wasn't the case. ___________ (#1) No free WiFi that I could find.

I had to rush over to Jiffy Lube before heading on a long road trip, and I arrived within an hour…read moreof their closing with multiple cars ahead of me. I was prepared to wait an hour so I went for a walk down the street, and then 10-15min I got a call. They were working on my car and wanted to check and make sure they were using my preferred synthetic oil. They also wanted to make me aware that my coolant was very low, they used a flashlight to show how shallow. They also showed me that there was corrosion on my battery and that my engine block air filter needed replacing. I told them that I actually had a filter in the car, and since the screws were stripped I asked if I could just put in the filter myself. They went ahead and installed it for me feee of charge. They also rang me up while they were finishing up instead of after they were 100% completed, which o appreciated. The price was more expensive that I remembered in the past, but the employees were kind, helpful, and they got me in and out in a timely manner. Some tips: Always look online to see if you can find jiffy lube coupons. I just googled "jiffy lube coupons," there was a jiffy lube site coupon that I could email to myself and use at checkout. Also, being that it was towards the end of the day I think the crew worked quicker so they didn't have to hang around longer. I would recommend showing up with plenty of time, but more towards the end of the day. Don't show up 5-10min before! That's just rude lol Cheers!!

Visited the 3404 Shepherd location today for the first time. I will have to say that Kevin and his…read moreentire staff appeared to go the extra mile to make certain my vehicle was taken care of. Kevin even tried to correct an issue that another mechanic elsewhere messed up but unfortunately I didn't have a new o-ring with me. I will honestly have to say this location was far more better than the location I go to closer to my home in New Caney. Truly appreciate Kevin and his team!

Don't go here as they will leave parts off your vehicle! Left a drain pan cover off my four runner!…read moreThey know from their cameras and said yes a technician did so but getting a fair customer compensation was like getting a root canal!!

Great service! Always bring my car here to get it fixed whenever there is a problem with it and it…read morealways comes out working better than before!

The team here has always provided amazing service and communication. I don't feel pressure to pay…read morefor more service, but they always let me know if additional concerns shows up and give me pricing as well. I don't have a performance car, so I was intimidated when I first came because I thought the price might be higher. However, they had competitive pricing, or even better than the dealership!

I needed to get an emissions inspection done in order to register my car after recently moving back…read moreto Texas. I initially went to a nearby mechanic shop called Take Five, but the line was quite long. After waiting about 10-15 minutes with no movement, I decided to look for another option in the area and found this Jiffy Lube. When I arrived, there were only a couple of cars in the bay, so the wait was minimal. As soon as I pulled in, I was greeted by a very friendly staff member who directed me into the bay and then showed me to the waiting area. The waiting area has chairs (no tables), and there is Wi-Fi available, which was a nice touch. The emissions test itself took about 15 minutes and costs $18.50. Another staff member checked me out, printed my receipt, let me know that everything passed, and even walked me out to my car. Everyone I interacted with was friendly and professional, and the service was quick and efficient. They also offer oil changes (synthetic costs $110+tax), which are a bit more expensive compared to deals you might find on Groupon. That said, if you need an emissions or inspection test done, I would definitely recommend this Jiffy Lube location for its speedy service and friendly staff.

Fairly good place. When I first came, I wasn't sure if I could just pull behind the building, so I…read moregot out and talked to one of the workers. He told me to wait and said he'd let me know when I could pull in. About three other cars pulled in after me, got in line. But he finally came back and got me & I was the first up.